Ep 15: University Hospitals of Leicester NHS Trust - Family, Carers and Friends Charter

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Jennifer Kay

This project was a finalist in the “Support for Caregivers, Friends and Family” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=gVkm9x5IHTM&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=28

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@UHL_DOE @PEN_NEWS #PEN10 #PENNA2019

Ep 14: University Hospitals of Leicester NHS Trust - The Forget Me Not Scheme

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Justine Allen 

This project was a finalist in the “Personalisation of Care” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: 

https://www.youtube.com/watch?v=CEhIG9EHfJU&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=27

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@UHL_DOE @PEN_NEWS #PEN10 #PENNA2019

Ep 13: University Hospitals of Leicester NHS Trust - ICU Patients & Relatives: Are They Really Listened To? - Providing Opportunities for ICU Patients in an Acute Trust to Engage with the Mulit-Disciplinary Team to Ensure they are Truly Heard and Translating this into Meaningful Action

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Jo Hollidge, Head of Nursing - ITAPS.

This project was a finalist in the “Engaging and Championing the Public” & “Using Insight for Improvement” categories as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: 

https://www.youtube.com/watch?v=QURne7JVKeA&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=25&pbjreload=101

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@Leic_Hospital @PEN_NEWS #PEN10 #PENNA2019

Ep 12: Wessex Cancer Alliance - Improving Access to Cancer Nurse Specialists and Key Workers

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Gilly, Marian, Emma 

This project was a finalist in the “CPES Award” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: 

https://www.youtube.com/watch?v=GJp0PKVv0pQ&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=24

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@NHS_WCA @PEN_NEWS #PEN10 #PENNA2019

Ep 11: Cambridge University Hospitals - Developing a Shared Service Culture Book

Introduction by Ruth Evans, Managing Director of PEN.

This project was a finalist in the “Staff Engagement/Improving Staff Experience” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=XYnxcUF4YR4

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@CUH_NHS @PEN_NEWS #PEN10 #PENNA2019

Ep 10: Northampton General Hospital, Kettering General Hospital, Young Healthwatch Northamptonshire - The Takeover Challenge

Introduction by Ruth Evans, Managing Director of PEN.

Interview with James Allan, Rachel Lovesy & Esther Stimpson

This project was a finalist in the “Engaging and Championing the Public” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=x_KQwnsJBQM&t=1s

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@KettGeneral @YHWNorth1 @James_allan_88 @Esta86 @NGHRLovesy @NGHnhstrust   @PEN_NEWS #PEN10 #PENNA2019

Ep 09: Birmingham Women’s and Children’s NHS Foundation Trust - Noah’s Star

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Jo-Anne Shellum

This project was the runner up in the “Partnership Working to Improve the Experience” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=xSyA3Upy-yY&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=19

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@NoahsStar @PEN_NEWS #PEN10 #PENNA2019

Ep 08: University Hospitals of Leicester NHS Trust - In Patient Support and Information Rounds

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Janice Brown

This project was the winner of the “CPES Award” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=nH0AiulgDVA&feature=youtu.be

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@JaniceBrown9 @Leic_hospital @PEN_NEWS #PEN10 #PENNA2019

Ep 07: Nutricia - A Service Evaluation of the Acceptability and Use of a Mobile App for Communication between Home Enterally Tube Fed Patients and Home Care Nurses

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Nicola Wayne & Laurie Cowell

This project was a finalist in the “Communicating Effectively with Patients and Families” & “Measuring, Reporting and Acting” categories as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=M8c4LRvnlYQ&feature=youtu.be

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@NutriciaHCPUK @PEN_NEWS #PEN10 #PENNA2019

Ep 06: Air Arts - University Hospitals of Derby and Burton NHS Foundation Trust

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Laura Waters

This project was a finalist of the “Team of the Year” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/

To watch the video presentation please visit: https://www.youtube.com/watch?v=TmwNWMjWfYs&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=51

Rosie’s Single - A Grateful Heart: https://www.youtube.com/watch?v=nQu_FvdBxWE

Follow us:

Twitter: @PEN_NEWS

Facebook: https://www.facebook.com/patientexperiencenetwork/

LinkedIn: https://www.linkedin.com/company/patient-experience-network/

Instagram: https://www.instagram.com/patientexperiencenetwork/

@AirArtsUHDB @PEN_NEWS #PEN10 #PENNA2019