Ep 35: Birmingham Women's and Children's NHS Foundation Trust - Young Adult Volunteering Introduction by Ruth Evans, Managing Director of PEN. Interview with Aisha This project was a finalist in the “Strengthening the Foundation” category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=DfDCNGrfb4M&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=66&t=23s Follow us: Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @BWH_NHS @Bham_Childrens @PEN_NEWS #PEN10 #PENNA2019

Ep 34: Northumbria Healthcare NHS FT - Supporting Happy, Healthy and Productive Teams - Our Year of Discovery Introduction by Ruth Evans, Managing Director of PEN. Interview with Annie Laverty This project was a finalist in the “Staff Engagement/Improving Staff Experience” category as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=7SPaf8adTNE&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=85 Follow us: Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @NorthumbriaNHS @PEN_NEWS #PEN10 #PENNA2019

Ep 33: Royal Devon & Exeter NHS Foundation Trust - With You in Mind, Teamwork and Collaboration

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Tina Grose

This project was a finalist in the “CPES Award” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=J1qw2ilS3js&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=47&t=16s

Follow us:

Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/

@RDEhospitals @macmillancancer @forcecancer @elfcharity @PEN_NEWS #PEN10 #PENNA2019

Ep 32: Liverpool University Hospitals NHS Foundation Trust - Samaritans in the Emergency Department Introduction by Ruth Evans, Managing Director of PEN. Interview with Clare Pritchard, Rachel Howley and Kelly Johnson This project was a finalist in the “Integration and Continuity of Care” & “Partnership Working to Improve the Experience” categories as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=qNjAuEmCx14&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=75 Follow us: Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @PEN_NEWS #PEN10 #PENNA2019

Ep 31: East London NHS FT - Service User Led Accreditation Programme Introduction by Ruth Evans, Managing Director of PEN. Interview with Sally Wilkin, Simona Shaygan and Sheila Menzies This project was a finalist in the “Measuring, Reporting and Acting" & "Using Insight for Improvement” categories as part of PENNA 2019. For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=sqh6_2VjdKM&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=56 Follow us: Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @NHS_ELFT @PEN_NEWS #PEN10 #PENNA2019

Ep 30: Cancer Patient Experience Survey in Practice and Picker Introduction by Ruth Evans

Interview by Megan Bilas, National Programme Lead at Picker Europe and Ruth Hendy, Lead Cancer Nurse at University Hospitals Bristol and Weston.

For more information please go to our website: http://patientexperiencenetwork.org/

Follow us:

Twitter: @PEN_NEWS @pickereurope Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @pickereurope @PEN_NEWS #PEN10 #PENNA2019

The other CPES podcasts can all be found here: https://patientexperiencenetwork.org/resources/patient-experience-radio/

Ep 08: University Hospitals of Leicester NHS Trust - In Patient Support and Information Rounds

Ep 12: Wessex Cancer Alliance - Improving Access to Cancer Nurse Specialists and Key Workers

Ep 16: The Princess Alexandra Hospital NHS Trust - It Matters to Me

Ep 19: University Hospital Coventry and Warwickshire NHS Trust - Let’s Talk - Rooms to Deliver Sensitive Conversations

Ep 29: Cardiff and Vale University Health Board - Young Carers in Schools Award

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Suzie Becquer-Moreno

This project was a finalist in the “Integration and Continuity of Care” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=53DM04tR8ao

Follow us:

Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @CV_UHB @PEN_NEWS #PEN10 #PENNA2019

@whatworksCSC @YMCAEng_Wales @childrensociety @cardiffcouncil @VOGCouncil @carerstrustsew

https://whatworks-csc.org.uk/person/cascade/

https://www.childrenssociety.org.uk/

https://www.ctsew.org.uk/

Ep 28 - Nottingham University Hospitals NHS Trust - Developing Digital Technology Solutions to Improve Care for Cancer Patients

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Ananth Sivanandan

This project was a finalist in the “Innovative use of Technology/Social/Digital Media” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=Q1ZQLkDG9MY&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=91 

Follow us:

Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @TeamNUH @PEN_NEWS #PEN10 #PENNA2019

Ep 27 - Birmingham Women's and Children's NHS Foundation Trust - Magnolia House: Co-design with Bereaved Families

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Nicki Fitzmaurice

This project was a finalist in the Environment of Care” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=4ZZdoRxAzMo&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=68 

Follow us:

Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/

Ep 26: Leicestershire Partnership NHS Trust - Knead to Chat

Introduction by Ruth Evans, Managing Director of PEN.

Interview with Alison Kirk

This project was our winner in the “Environment of Care” category as part of PENNA 2019.

For more information please go to our website: http://patientexperiencenetwork.org/ To watch the video presentation please visit: https://www.youtube.com/watch?v=Ymk4UQv4Mmk&list=PL2OvEMhI_T9_HL0qc-HLiQ8SF5zF_EoTe&index=73 

Follow us:

Twitter: @PEN_NEWS Facebook: https://www.facebook.com/patientexperiencenetwork/ LinkedIn: https://www.linkedin.com/company/patient-experience-network/ Instagram: https://www.instagram.com/patientexperiencenetwork/ @LPTnhs @AKirk3524 @PEN_NEWS #PEN10 #PENNA2019