Change in the workplace can create more than organizational disruption—it can create workplace conflict, stress, misunderstanding and tension between people.
A new leader. Restructuring. Changing responsibilities. Staffing shortages. New systems. Unclear expectations. Communication gaps.
Even when change is necessary or positive, these circumstances can leave employees wondering:
Will I still have my job?
What will my role look like?
Who is responsible for what now?
Why isn't leadership telling us what's happening?
How much more am I expected to carry?
And when people don't have answers, uncertainty can quickly become assumptions, frustration and conflict.
In this episode of PeaceMaking on Purpose, Michelle Pexa explores 5 key variables of workplace change that can contribute to conflict, including:
Uncertainty and ambiguity — when people don't know what change means for their job, role or future.Leadership and direction — how changes in leadership, expectations and leadership styles can create misunderstandings and tension.Changing roles, workload and capacity — what happens when responsibilities shift before staffing, systems and expectations have caught up.Inadequate systems and workload pressure — how new processes, insufficient training, staffing gaps and increased responsibilities can lower our capacity and increase frustration.Communication gaps and information vacuums — how a lack of timely communication can create assumptions, rumours and mistrust.You'll hear practical workplace scenarios that demonstrate how organizational change can turn into interpersonal conflict—and why the conflict we see on the surface may actually be connected to much deeper uncertainty and pressure.
Michelle also explores an important question for women navigating workplace change:
“What is actually happening here—and what is mine to address?”
You may not be able to control organizational change, leadership decisions or another person's behaviour. But you can develop greater awareness of your own responses, communicate more effectively, clarify expectations and learn to navigate conflict with greater wisdom and intention.
If you're a woman navigating workplace conflict, leadership change, difficult coworkers, changing responsibilities or stressful workplace transitions, this episode will give you a helpful framework for understanding what's happening beneath the tension.
When Conflict Gets the Best of You – 3 Simple Steps to Stay Calm, Speak Clearly and Move Towards Peace
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