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Social Media - it's alluring, addicting, confusing and it's everywhere, right?
You might be asking yourself - how is it that some people are monetizing their time on social media?
They are generating leads, making sales and gathering new team members.
You can, too!In 1999, I took my business online and have sold products and services in over 40 countries and built direct sales teams in the tens of thousands! And for 12 years I never left my home to do a business overview in my network marketing business, and I was the number 1 income earner in that company with over 75% of the company in my downline.
How did I do it? Using the tools of the internet, Social media and search.
Success is Sexy, and yet the Journey and the process that we take to get there is not so sexy and you can probably relate to that.
It's hard at times and very challenging.
Let's dig in - focus on only 1 or 2 platforms.
Facebook -
Profile
About Me
Friends
Content You Share
Engagement
Groups.
Content is ba HUGE part of what we do on Social Media.
Take the time to build out your brand and content strategy.
Think of what you share, regarding your business, offline.
Online is much the same.
You have a 30 seconds or minute commercial about your business.
You may do a ten minute overview; exchange a business card - that is content.
Mirror your online efforts to your offline.
Update your profile every 6 months, making sure you remove things that no longer fit and add what does.
I want to tell you that your first impression is your profile and the About Me section.
The About Me section is the second most visited page of any site including social media.
Friends - EXPAND this as quickly, and in the right way, adding friends who might potentially partner with you in some way.
Engage with others to get more engagement yourself. That's how the Facebook Algorithm works.
Content - video is hot, because it creates a 3D approach to who you are. It's like two friends having coffee. Let video become your friend.
For a long time 60% of my leads came in to me through my YouTube channel, now my podcast is kind of taking over from that, so between the two they're really really powerful.
Post 4 times a day - 7 a.m. 11 a.m. 3 p.m. and 7 p.m. A 12-hour window there and you can see if you can begin to see over time what type of Engagement that you're getting. Track for 90 days.
Create your Center of Influence, 100-250 people.
Get in and be active in Facebook Groups.
Join me in mine -
http://www.facebook.com/groups/streetsmartwealth
4 groups to focus on -
Business related; local; hobby or interest and your own that you start and run.
LinkedIn is a professional platform, and you can share a different type of content than you would on Facebook.
Not your dinner!
Showcase your skills and it's key in Search, google your name and it often shows your LinkedIn platform toward the top.
Make your profile very professional,
YouTube is big one of my favorite and is huge for search.
Big tool for branding yourself.
Social versus Search
Both important. Search is longevity and leverage.
Social is "right now" eyeballs.
Make part of your strategy Search related so people can find you WAY after you created the content.
This video leverages me because while it took 30 minutes to create and another 30 to edit and upload, it can work for me forever! People searching for social media tips can find this.
If I did this as a facebook live, it may last a day or two, but seldom does anyone go back 3 days or more on Social Media.
Content Strategy - take time with this -
Educate
Inspire or Empower
Entertain
Your content is a work of art on Social Media. Use it to bring people back to your blog.
Use Calls to Action, such as visit your blog, like or share.
Your blog is your Hub of the universe that's the one piece that you own. Your social media marketing efforts are to bring them back to that!
You want to drive them back somewhere where you can capture them as a lead and have someone to follow up with; to build that relationship with; to add to your database and get into your center of influence.
Plan your strategy.
Brendon Burchard does lone blog post, one video and one podcast each week. Consistently. And, then promotes that content over and over again.
Plan yours and DO it!
Join me at http://SocialMediaBackstagePass.com for more!
Today, I'm going to cut through some myths out there about social media - The perfect time to post; is Facebook Live bad, and more! Know what you sell, know your tribe and get busy on Social Media.
Most of us have it - The "I'm not good enough" syndrome. And it stops us from living our true, fabulous and authentic life. Here's Why Your B Game Today is Better Than Your A Game Tomorrow… Tomorrow never comes. We wait for everything to be perfect, and it just never will be. I've been doing a lot of Facebook Live lately, and I've let go of my desire for perfection with it. I no longer have to have the perfect makeup, hairstyle, clothing, earrings and so on. In fact, I've been going live right after my hot, sweaty 4 mile desert walk. No makeup, baseball cap, and no fear! I am a morning person and I get my set inspiration while on my walk. I plan much about my marketing strategy then. That's what the note section of my phone is for What You'll Learn from this Episode: What we struggle with What we're putting off Why we hesitate The excuses we make Why Your B Game Today is Better Than Your A Game Tomorrow Think about all of the things you are putting off in your life and business. And why? For what? Who are you afraid of seeing you step up into your greatness? Diet, Exercise, Our Business, Dating, Writing that book - we delay it because we have something that has to be done before we actually DO it. Stop it. We're friends. To some extent. If I ran into you on the street, I would just be myself. No makeup, and in my workout clothes, right. And, yes we all know there are Haters and Shamers out there, but we must move past them. You are better than that, and you deserve more. So, what's your gift that the world and your tribe is ready for? What are you putting off? Who are you comparing yourself to and competing with? Who are you hesitant to have see your content on Facebook? Its usually 1-3 people, so who was it for you? You are never going to get it right; you're never gonna get it done; you're never gonna get it perfect. What amazing thing are you going to go do? Do you have a plan put together? Are you happy with your plan? Would you like to learn more about an effective plan? Would you like to schedule a time to discuss it? StreetSmartWealth.com/coach - let's set up a 20 minute discovery call and get to know each other better. If you've enjoyed the podcast, and would like to grow your business more, I would LOVE the opportunity to work with you. Get set up to be notified when Street Smart Wealth Academy opens its doors and begins offering training webinars and more. The doors are currently closed, but I would love to have you on the waitlist to be the first to know and get special bonuses for the next time we open the doors. Go to StreetSmartWealth.com/success and let's see if we might be a fit to grow the business of your dreams working together.
Hey, hey! Welcome to F Word Friday, where I share my favorite F words and relate them to life and business.
First, I've got something exciting up my sleeve and I want to make sure you get in on it. It's my Free Facebook Pop Up trainings that are coming and I want YOU to be the first to know.
These trainings are going to cover a LOT of great stuff. Starting with the 5 Step Closing Process on Sept 27th.
Have you ever struggled with the ickiness of Closing the Sale? Your prospect is interested and giving you all of the right signs. But, NOW what?
How do you move them off go into action? And how do you do it so it doesn't feel gross and salesy?
Well, I'm going to show you the 5 stages to get it done, along with a lot of other key skills to help you rock your business.
I work with a lot of coaches as well as Direct Sales, Network Marketing and Real Estate Pros and do you know what?
We ALL share the same struggles.
Sales can feel HARD if you don't have the skills you need. And, these skills can be LEARNED! Yay for that.
I'm going to teach you.
We'll also cover trainings on Success Language, Positioning yourself, your audience and your product or service with success; how to lead and more.
And, you can only get it one place.
Go to StreetSmartWealth.com/success and get on the notification list.
The first one is coming Sept 27th. so don't wait. do it now!
Okay, back to F word Friday.
Today, let's look at that bad boy called - Failure. And, take it head on.
I want to share a story of my failure, and what happened to me as a result of it.
My Makeup Biz - everyone had huge expectations. After all, I had accomplished a LOT in the past, so surely I would with this too.
Ever try to fit a square peg in a round hole? That was me.
I was mad about something in my business, and I made a quick, rash decision.
I kept trying to convince myself that I could overcome my own values, and desires in a business.
And, one might look at that experience and say I "failed."
But, not me. While I did not create the business or the income I thought I wanted from it, I did get in touch with and become reminded of who I really am, and what I am most passionate about.
I Love social media. I love teaching success language and how to really connect with people and build a center of influence.
I love being a coach and helping turn the light bulb on for others.
And I can not stand a bunch of products coming into my home every month, Doesn't make that biz model bad, it just means it is not right for me and I know it!
I am a transformation coach; assisting others to transform from what they were; or think they were; to what they are capable of.
think of a time when you failed, and I mean really failed. What did you fail at. Put a name to it. What was it? and, what happened as a result of that?
How bad was it really? How have you recovered? The fact that you are hear listening tells me you probably recovered.
What did you learn from that experience? How have you grown? How are you better? Did you REALLY fail or did you have a growing experience?
Does the past equal the future?
What are you holding back from doing due to fear of failure? How is that stopping you from what you really want? If you DID "fail" what would be the worst that would happen?
What if you didn't fail? What if you actually succeeded? What if the universe is lining up to give you what you most focus on? How might you shift your fear from that of failure to the expectancy of success?
How might you reframe the way you go into the experience as one of expectancy for success and a great learning, growing, expanding experience?
The most powerful thing I ever did for my business when I was struggling to get from zero to hero as to hire a coach. Someone who has been where I was, and has gone to where I want to go.
I would love to explore a coaching partnership with you, if you are struggling. Let's schedule a 20 minute discovery call to see if we might be a fit.
I love taking those with goals like mine from struggle to six figures, easily, and with joy in building something they love and that resonates with who they are and their values.
StreetSmartWealth.com/coach
I just returned from a LONG road trip, moving my daughter and her boyfriend, along with Hendrix, the German Shepherd/Shar Pei dog to Nashville. Along the way, I had plenty of time for thinking, since it was about 27 hours in a car, alone, with wide open skies and podcasts to grow through! As I always like to reflect on how life and business are so parallel, I had some interesting insights along the way. Here are some things you'll hear in the podcast - I'm a Type A, Action personality. That can be a good and bad thing with others. Ho do our clients, prospects and potential clients view us, when we act from our own personality type? How does our past shape us? And does it need to? Traveling has its frustrations - flies, dirty bathrooms, rude drivers, and yet these are bugs on a windshield and don't need to derail us. Are you creating experiences in your life, for yourself and those who you encounter? Carrie Underwood, and our stop in her hometown of Checotah. Be sure to get on the notification list for Street Smart Wealth Academy, launching soon! http://StreetSmartWealth.com/Academy
It's been an interesting year this year, and actually the last 5 years.
My focus word for 2018 has been "Systemize!" And that has been all about creating systems in my business that make it run more effortlessly, simply and how to know WHAT to do each step in the process.
What You'll Learn from this Episode:
The 4 Primary Challenges Most People Face in Business
Finding Your Passion
My Struggles with Network Marketing and Why
Creating a Legacy Business and How I Am Doing It
How to Get Unstuck In Your Business
I have discovered my true love of coaching others and helping them "turn the lightbulb on for themselves, so they can experience more of what they want and do so in a way that feels good, authentic and fun.
As I have coached and worked with others, and helped to create some fabulous results and success for those who were willing to do the work!
When I read Robert Kiyosaki's book - Rich Dad, Poor Dad, it really expanded my business vision of what could be possible for me.
Especially after I took my business online in 1999. Wow! The internet could take me to places I have never thought of before.
I wanted more than just a network marketing business and income. I just know that through Network Marketing, I have developed some very solid skill sets that I can use to assist others in getting what they want. And, more!
Things I coach and consult on -
Direct Sales and Network Marketing Success
Social Media Success in Selling
Success Language
Mindset Mastery
and, Networking skills offline, too.
By the way, it's okay to have ambition and love and enjoy money and what it can accomplish. That's not about loving money MORE than people - let's be clear on that.
So, ultimately I love coaching people on the whole overall approach of being an Entrepreneur!
Then, my daughter came to me and wanted to become an entrepreneur. Listen in to hear how!
Hooray, a concept to keep my business going and create a Legacy!
And, we are putting together an academy to assist those who are struggling with those 4 Key Business Skills.
Do you have a plan put together? Are you happy with your plan? Would you like to learn more about an effective plan? Would you like to schedule a time to discuss it?
StreetSmartWealth.com/coach - let's set up a 20 minute discovery call and get to know each other better.
If you've enjoyed the podcast, and would like to grow your business more, I would LOVE the opportunity to work with you. Get set up to be notified when Street Smart Wealth Academy opens its doors and begins offering training webinars and more. The doors are currently closed, but I would love to have you on the waitlist to be the first to know and get special bonuses for the next time we open the doors.
Go to StreetSmartWealth.com/academy and let's see if we might be a fit to grow the business of your dreams working together.
What are the big dreams you have set for your business and your life? Have you thought about how much money it will take for you to live the life of your dreams?
And, does the thought of all that might go into creating that ever wreck your self confidence and belief in making it actually happen?
We can look out in the distance and see that big end goal out there, all bright and shiny. But, we look at the space between where we are and where we want to go and it can be very daunting.
When I first started my business, I was taught to set goals - income goals mostly. And, the ones I saw other people setting were big money goals.
I set a big goal too, but quickly realized I had a problem.
I had not ever come close to earning that much in my life, and so I could say one thing, but my belief around it was another thing.
I clearly had a money belief problem, and you might too.
What kept me in the game was creating smaller goals, that felt achievable to me, and putting my focus there.
We tend to lose sight of the fact that what creates success with the small goals is also most often what creates success with the bigger goals.
so, let's talk a bout creating some small, possibility goals and commit full out to those so we then reach our bigger end all be all do all goals!
Pop in those ear buds, let's get cracking.
What You'll Learn from this Episode:
Getting Your Money Back in 30 Days
It's all easier after the first $10k
How big goals hurt your self confidence
Consistent Steps create big results
The first thing I'm going to ask you for is a commitment. It's what I do with my coaching and mastermind clients, and that is what creates results. It's not wishing or hoping. It's commitment and action.
Last week, I talked about Repetition being the key to mastery. Consistency is the key to repetition. They are kind of the same and you probably see a common thread.
The most common income goal set by my clients is a Six Figure Income, or $100,000.
Does that amount seem daunting to you? It can if you aren't close to making that now. That was my problem.
What about breaking that down to $8,400 a month? Seem a little more reasonable?
And, what if we break that down to weekly? Which comes out to about $2100. Even more do-able, right?
So, If you can make $2k, then you can make $4k. And, if you can make $4k, then $8k seems possible, right?
And, for so many people, the first $10k is the HARDEST. The next $10k comes so much easier and more quickly.
I struggled to make my first $10k in my business. And, from there, it became much more fun and with joy!
Pretty soon, it grew so quickly that, at times, I felt like it was monopoly money. And, that is FUN money! Especially when it's made by doing something I love and adding value in the lives of others. Watching the light bulb come on for my clients is the BEST ever!
The Gap between where you are and where you want to be can be a deal breaker. So let's set a goal to get your to your first $2k, if you haven't reached that. Or, whatever goal it is that fits for you. And, a deadline.
The deadline is important because if you have TOO long, there is a tendency is to procrastinate. Put it off for tomorrow. Does this describe you?
Now, looking at that goal - do you know the steps you'll be taking to get you there? Are you clear on that? And, are you ready to create that consistency chain to make it happen? Make those small steps.
And, what will that $2,000 or more do for you in your life? What would it do if it were a weekly amount? Do you realize that's $104,000 a year and makes you a 6 figure income earner.
Once you figure out how to make $2,000 ONCE, you can figure out how to do it monthly. And, then weekly. And, then what about DAILY? Would that be fun?
Now, think about this - imagine making $2000 in your business one time. Seems possible, right?
And, if you shift that focus to $2,000 a day - how possible does that feel? Does that rattle your self confidence and belief at all?
It might and that's okay. It's not a right or wrong, it just is. And, we are going to work together with where you are RIGHT now. Open your mind a little and let me coax and coach you to expanding that vision and belief.
You are building your business in small, increments. Inches, dollars, or what ever you want to think it is.
Each connection you make with your audience - your ideal client - is an inch closer to where you want to be. What's your goal with them? To make a sale; sign a client; sponsor a team member?
What do each of those inches look like for you? Go back to those steps that you'll need to take to get where you want to go.
What steps are part of your consistency chain? How many inches will move your business closer to your goal?
Every small goal, every inch you accomplish; every connection and piece of value you contribute - all of these creates those massive bigger results.
You can make excuses - we all have. And, you can make money - which means letting go of those excuses.
Remember - when we focus too big, and too scary, we psyche ourselves out of possibility. Zero to Hero, or nothing to $100K is scary. And daunting. And soul sucking.
Focus on small, tangible, accomplishable and watch what happens.
Instead of saying - I know I should be doing more - say - I know EXACTLY what I need to do each day to hit that small target goal and then I move it up from there.
Focus on that one person, that one connection and not the MASSES like Social Media teaches you.
I know, strange coming from someone who teaches SocialMediaBackstagePAss.com, right? And, there is huge value in social media.
And, it's quality and connection always, and not quantity.
And, let go of too much concern on the tech. Huge businesses are still grown one person at a time.
Facebook live, and ads, and stories and all that go into that do serve a time and a place. And, those are secondary to knowing how to set those small goals; developing the actions plan to get your there; putting your own consistency chain into motion and just being fully present to connect and add value to each person, one at a time.
Do you have that put together? Are you happy with your plan? Would you like to learn more about an effective plan? Would you like to schedule a time to discuss it?
StreetSmartWealth.com/coach - let's set up a 20 minute discovery call and get to know each other better.
If you've enjoyed the podcast, and would like to grow your business more, I would LOVE the opportunity to work with you. Get set up to be notified when Street Smart Wealth Academy opens its doors and begins offering training webinars and more. The doors are currently closed, but I would love to have you on the waitlist to be the first to know and get special bonuses for the next time we open the doors.
Go to StreetSmartWealth.com/academy and let's see if we might be a fit to grow the business of your dreams working together.
Last Monday, on my family's last day at my sister in law's Lake House, I got up early to get my walk in for the day.
I don't know the area well, so I just set out on the winding country road, to sneak in 2 miles before we headed home from vacation. I had walked the day before and was fine.
In the early morning though, it's clear some people just let their dog's out with no leash. This is a pet peeve of mine, and here is why -
About 3/4 of a mile in, I was deeply involved in listening to a podcast when I caught the movement of a dog rapidly making its way toward me. Barking, snapping and looking anything but friendly.
I was seriously fearful he was going to bite me. But I powered on and focused on not allowing him to smell my fear.
When he finally eased up and dropped back, I started pondering my move to get home. I was going to have to turn around and walk back by him.
Call my husband.
Look for an alternative route.
Suck it up and turn around.
I decided to push past my fear and focus on everything being fine.
As I came within 20 feet of the house, I heard the sound of a big truck coming up behind me.
Trash truck, stopped right in front of the house, separating me from the dog and his sight of me. As the trash guys duped trash from the surrounding houses, I hurried on past and got out of range of the dog.
For me, this was a great testament to fear and faith.
In my business, as in yours perhaps, I have had and overcome many fears along the way. And, I have learned that False Evidence Appearing Real is true,
The dog had not bitten me. And, why should I think he would bite me the second time?
Why not have faith that my prayer would be answered and God would see me through, just like he has before.
What is a big fear you face in your business? Success; failure; what other people think; putting yourself out on Social Media; being vulnerable; talking to someone; wondering who will listen to you and what do you have to share?
How might you muster the faith to believe the path and answer will be shown to you?
The most powerful thing I ever did for my business when I was struggling to get from zero to hero as to hire a coach. Someone who has been where I was, and has gone to where I want to go.
I would love to explore a coaching partnership with you, if you are struggling. Let's schedule a 20 minute discovery call to see if we might be a fit.
I love taking those with goals like mine from struggle to six figures, easily, and with joy in building something they love and that resonates with who they are and their values.
StreetSmartWealth.com/coach
It's Tech Tip Tuesday and here are some ideas for your Content Calendar. Use Holidays and National Day Calendar Celebrations to come up with ideas.
September is coming up and we have all kinds of things - Astrological signs, birthstone, Better Breakfast month (how might you incorporate that for content and engagement?) There is National Beard Day, Lazy Mom's Day and more!
Join me at SocialMediaBackstagePass.com to learn more on how to get it right and monetize Social Media!
How many books did you read last year? Podcasts did you listen to? Programs did you buy? "Shelf Help."
How many of those did you create mastery from? Do you know what true mastery is?
Malcolm Gladwell and the Outliers - the power in 10,000 hours. Or 10,000 anything.
The Beatles; Steve Jobs; Bill Gates; Wayne Gretsky; Michael Jordan;
"It is not the brightest who succeed," Gladwell writes. "Nor is success simply the sum of the decisions and efforts we make on our own behalf. It is, rather, a gift. Outliers are those who have been given opportunities — and who have had the strength and presence of mind to seize them."
So Bill Gates is introduced as a young computer programmer from Seattle whose brilliance and ambition outshine the brilliance and ambition of the thousands of other young programmers. But then Gladwell takes us back to Seattle, and we discover that Gates's high school happened to have a computer club when almost no other high schools did. He then lucked into the opportunity to use the computers at the University of Washington, for hours on end. By the time he turned 20, he had spent well more than 10,000 hours as a programmer
"If there were 50 in the world, I'd be stunned," Gates says. "I had a better exposure to software development at a young age than I think anyone did in that period of time, and all because of an incredibly lucky series of events." Gates's talent and drive were surely unusual. But Gladwell suggests that his opportunities may have been even more so.
What are the opportunities you've been given? Are you taking advantage of them?
Think about your business. What have you mastered in it? What skills that will get you where you need to go… Have you put in your 10,000 hours?
Now, you might be thinking - I've mastered procrastination. I've mastered going to seminars; listening to webinars; spray and pray on social media; I've mastered passive marketing; but not active prospecting;
Here are some things that repetition will help you master -
Developing Success language - knowing what to say that captivates instead of boring your audience. This is critical for sharing what you do; giving your infomercial at networking events; helping others know how to describe you so they can refer you.
Knowing how to share what you offer in a quick, effective way that creates interest to learn more.
Understanding sales and how to sell, without being salesy.
Learning the personality types so you can have a meaningful conversation with anyone you meet in a way that attracts them and meets their needs.
Right now, think about your informercial. What do you say when people ask what you do?
Here is what I most often here -
I sell Real Estate
I work with the #1 skincare brand in North America.
I sell XYZ products.
I'm a distributor for XYZ company.
Entrepreneurs hire me to optimize their Social Media results because most are playing around on Facebook, invisible on LinkedIn, missing the mark on Instagram, and have absolutely no brand recognition online and offline. So I help them command profitable connections, communication and conversions.
Bottom line - if you are not online, converting connections to profits, you've got a problem. You wanna stop leaving money on the table, let's talk about how to convert to earn. If you're not converting you're not earning.
I also teach social selling, online and offline.
Entrepreneurs hire me to catapult their PROFITS because they're struggling, sales are low and they don't know how to connect with, follow up and close SALES with their prospects. And most of them don't even realize it. So I help them communicate with confidence and authority, online and offline, increasing their sales up to 300%.
Bottom line - they'll ignite their TRUE selling power, get more sales and referrals by creating an "IT Factor" about their brand, offline and through Social Media, resulting in a lucrative business they love!
For Direct Sales - Network Marketers hire me to teach them exactly how to sell and sponsor because most have no idea how to talk to their friends without feeling or sounding salesy and turning people off; they have no idea how to share on Social Media without blatantly pitching their deal. And, they have no idea what to say. So, I have them develop "success Language" and a strategy that gets them the chance to share their business and products with just about anyone, online and offline and feel confident with what to say and how to follow up.
Bottom line - if you are not sponsoring and selling in your Direct Sales Business, you've got a problem. You wanna stop leaving money on the table, let's talk about how to build a successful Network Marketing business without losing your friends.
You've likely heard this before - One of the greatest predictors of the ability to succeed in life is persistence:"stick-to-it-ness" and it's that attitude and personal culture and commitment that allows one to get through the inevitable challenges and obstacles that await us on the road to success.
When we take a closer look at what's really happening during the journey to success, we quickly realize that success is anything but a straight line. It's more a like a windy road of twists, turns, ups and downs, and testing and trying.
It's only when you become aware of all of those tangles and all the ups and down – it's only when you can see what was really involved – that it becomes obvious what the real key to success really is. And that key is persistence; successful people don't give up. They don't view failure as a final curtain call; they view it as just another twist in the maze. They chalk it up to experience, learn whatever they can from it, and then they move on and try again. They don't let fear, frustration, or wounded pride give them an excuse to quit.
Things to think about - where are you falling short? Where are you persistent? Where do you only take it half way? Where do you procrastinate?
If you were to write out a short, one page action plan of what you business requires for success, how does it line up with your calendar for the last few months?
I've spent a lot of time myself over the last few months evaluating my own business, from start to now; what's worked and where I have struggled and why.
Consistency, laser focus and knowing what to say yes to, what to say no to, and what to take action on each day is key.
I've laid out my clear plan for the future and I am excited about it.
I'm launching Street Smart Wealth Academy later this year, which is the bigger picture beyond SocialMediaBackstagePass.com
My true passion is helping people succeed in their business - whatever that is - Network Marketing, Direct Sales, Real Estate, Life/Business Coach - Solopreneur.
It doesn't really matter what the business model is - there are certain key principles that must be in place and acted on.
And mindset is they key piece, always! You can have all the rest of it wired, and know exactly what must be done to succeed. But if your mind say no, not for you, it's not going to happen!
Get excited about your business. Get focused on what that business really is and who you serve! And get persistent with the right actions.
Become a master at your art.
From the publisher's feed