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We’re pleased to introduce PeaPod, our new podcast for Peabody residents and communities. PeaPod brings together voices from across Peabody to shed light on topics w... more
April 22, 2025Spring clean your finances, part 3: Money support and adviceSpring is in the air! It’s the perfect time to take a fresh look at your finances and our latest PeaPod series is here to help. The podcast for Peabody residents is back with a series on financial support. PeaPod brings together voices from across Peabody to shed light on topics which are important to you, to answer your common questions and to share helpful tips and advice. In this episode, finance experts Danny and Rosa talk about how you can find support with:• Getting money advice• Managing your bills• Understanding what benefits you may be eligible forSubscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more9minPlay
April 02, 2025Spring clean your finances, part 2: Stay scam smartSpring is in the air! It’s the perfect time to take a fresh look at your finances and our latest PeaPod series is here to help.In this episode, we’re talking to Marie from our Cyber Security team about the different types of scams and what you can do to stay safe. Listen to find out:How to spot a scam How to avoid scams Support available if you’ve been affected by a scamSubscribe for future episodes, including information about home contents insurance, financial support we offer and a Q&A with our Customer Contact Centre advisors on common questions from our residents.Subscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more8minPlay
March 18, 2025Spring clean your finances, part 1: Home contents insuranceSpring is in the air! It’s the ideal time to take a look at your finances and our latest PeaPod series is here to help.This time, we’re talking to David from our insurance team. David explains why getting home contents insurance should be an important part of your financial spring clean. Listen to find out:What home contents insurance covers Why it’s worth making sure you’re covered The support available for residentsFor more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-usSubscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more7minPlay
January 02, 2025Q&A with our Contact CentreIn this episode of PeaPod, Alun McArthur, Head of Contact Centre, answers your most frequently asked questions. From reporting repairs and resolving neighbourly disputes to accessing support services, we're here to help.Listen to find out:How to raise a repair and what happens afterFinancial support availableOptions available if you want to move homeFor more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-usSubscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more14minPlay
December 12, 2024Winter support: stay safe, warm and wellIn this episode, our experts share practical advice to help you over the colder months. From saving money on energy bills to preventing damp and mould, and looking after your wellbeing, we’re here to help you stay safe, warm and well this winter. Listen to find out:How to save money and energyTips to prevent damp and mould in your homeWellbeing support availableFor more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-usSubscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more12minPlay
November 27, 2024Moving home: what you need to knowIn our second episode we dive into the complex topic of moving home. With limited social housing available and ever-increasing demand, navigating moving options can be challenging. Area Manager, Phil and Neighbourhood Manager, Nadia explore everything you need to know about moving home. They discuss the current housing crisis, Peabody’s process for house moves and the options available to residents. Phil and Nadia answer your frequently asked questions and bust some myths around rehousing.Listen if you want to find out:What are your moving options?Is it easier to get a new home if you move to the counties? Will contacting the media speed up your move?Listen to the second episode now, and subscribe for future episodes including support over winter and a Q&A with our Customer Contact Centre advisors.For more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-usSubscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more10minPlay
November 19, 2024Antisocial behaviour: tools, tips and supportIn our first episode we discuss antisocial behaviour (ASB) – what it is, how it affects our communities and what support is available for you if you’re experiencing it. Head of Community Safety, Adam, is joined by Community Safety Specialists, Davey and Sharon, to discuss what ASB is, how we can help, and what steps residents can take to address it. They share practical tips for resolving issues, explain how mediation can fix conflicts, and share what support is available.Listen to find out:What ASB is – and what it isn’tWhat you can do to manage ASBHow mediation can help resolve issues with your neighbourYou can contact us on 0300 123 3456 or online peabody.org.uk/antisocial-behaviour and one of our trained Community Safety Specialists will get in touch. In an emergency, always call 999Subscribe for future episodes, and listen to previous episodes on options for moving home and a Q&A with our Customer Contact Centre advisors on common questions from our residents....more7minPlay