PeaPod

Could you be a voice for residents? Join the Resident-Led Panel

In this episode of PeaPod, Resident Engagement Manager James is joined by Resident-Led Panel members Ingrid and Denise to talk about what’s involved and how you can join the Resident-Led Panel. 

The panel is a group of Peabody residents who help influence decisions about your homes, services and communities. Members bring resident feedback into conversations with our teams and review decisions to help improve services.

Ingrid and Denise share their experiences of being on the panel. Listen to find out:

• What the panel does
• The kinds of changes the panel has influenced
• What it’s really like to be a panel member

Hear directly from residents and decide if it’s right for you.

Find out more and apply by Sunday 29 March: peabody.org.uk/RLP

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

Spring is in the air! It’s the perfect time to take a fresh look at your finances and our latest PeaPod series is here to help. 

The podcast for Peabody residents is back with a series on financial support. PeaPod brings together voices from across Peabody to shed light on topics which are important to you, to answer your common questions and to share helpful tips and advice.  

In this episode, finance experts Danny and Rosa talk about how you can find support with:

• Getting money advice
• Managing your bills
• Understanding what benefits you may be eligible for

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

Spring is in the air! It’s the perfect time to take a fresh look at your finances and our latest PeaPod series is here to help.

In this episode, we’re talking to Marie from our Cyber Security team about the different types of scams and what you can do to stay safe. 

Listen to find out:

• How to spot a scam 
• How to avoid scams 
• Support available if you’ve been affected by a scam

Subscribe for future episodes, including information about home contents insurance, financial support we offer and a Q&A with our Customer Contact Centre advisors on common questions from our residents.

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

Spring is in the air! It’s the ideal time to take a look at your finances and our latest PeaPod series is here to help.

This time, we’re talking to David from our insurance team. David explains why getting home contents insurance should be an important part of your financial spring clean. 

Listen to find out:

• What home contents insurance covers 
• Why it’s worth making sure you’re covered 
• The support available for residents

For more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-us

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

In this episode of PeaPod, Alun McArthur, Head of Contact Centre, answers your most frequently asked questions. From reporting repairs and resolving neighbourly disputes to accessing support services, we're here to help.

Listen to find out:

• How to raise a repair and what happens after
• Financial support available
• Options available if you want to move home

For more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-us

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

In this episode, our experts share practical advice to help you over the colder months. From saving money on energy bills to preventing damp and mould, and looking after your wellbeing, we’re here to help you stay safe, warm and well this winter. 

Listen to find out:

• How to save money and energy
• Tips to prevent damp and mould in your home
• Wellbeing support available

For more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-us

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

In our second episode we dive into the complex topic of moving home. With limited social housing available and ever-increasing demand, navigating moving options can be challenging. 

Area Manager, Phil and Neighbourhood Manager, Nadia explore everything you need to know about moving home. They discuss the current housing crisis, Peabody’s process for house moves and the options available to residents. Phil and Nadia answer your frequently asked questions and bust some myths around rehousing.

Listen if you want to find out:

• What are your moving options?
• Is it easier to get a new home if you move to the counties? 
• Will contacting the media speed up your move?

Listen to the second episode now, and subscribe for future episodes including support over winter and a Q&A with our Customer Contact Centre advisors.

For more information get in touch on 0300 123 3456 or online peabody.org.uk/contact-us

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.

In our first episode we discuss antisocial behaviour (ASB) – what it is, how it affects our communities and what support is available for you if you’re experiencing it. 

Head of Community Safety, Adam, is joined by Community Safety Specialists, Davey and Sharon, to discuss what ASB is, how we can help, and what steps residents can take to address it. They share practical tips for resolving issues, explain how mediation can fix conflicts, and share what support is available.

Listen to find out:

• What ASB is – and what it isn’t
• What you can do to manage ASB
• How mediation can help resolve issues with your neighbour

You can contact us on 0300 123 3456 or online peabody.org.uk/antisocial-behaviour and one of our trained Community Safety Specialists will get in touch. In an emergency, always call 999

Subscribe for future episodes and listen to previous episodes on options for moving home and support available.