Pearls of Wisdom Jewelry Podcast

In this episode of the Pearls of Wisdom Podcast, recorded live at the Atlanta Jewelry Show, hosts Guy and Elesa sit down with Dalton Powell of Oz's Jewelers in Hickory, North Carolina. Dalton's story is both inspiring and rare: hired on his 17th birthday as a seasonal employee, he worked his way up through the business—and by age 22, alongside business partner Melissa Haynes, purchased the store that first gave him his start.

Dalton shares how succession and mentorship shaped his journey, crediting longtime owners Oz and Brenda for instilling the values, training, and trust that prepared him to step into leadership. He reflects on the importance of community, teamwork, and dedication, praising his staff as the foundation of Oz's continued success.

Listeners will also hear Dalton's insights on the role of education in business ownership—he holds degrees from UNC Chapel Hill and Wake Forest in advertising, public relations, business management, and finance—and how those skills translate into jewelry retail.

From his advice for young professionals aspiring to ownership, to his candid motto of "You can always change the plan, but never the goal," Dalton offers wisdom beyond his years. He also explains why the Atlanta Jewelry Show remains his favorite place for networking, discovering new vendors, and fueling his passion for the industry.

This episode is a testament to mentorship, ambition, and the future of jewelry retail—told through the eyes of one of its youngest leaders.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

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In this episode of the Pearls of Wisdom Podcast, recorded live at the Atlanta Jewelry Show, hosts Guy and Elesa sit down with longtime jeweler and industry supporter Evan Deutsch of Evan James Ltd. Diamond Jewelers & Goldsmiths. Having attended the show for more than 30 years, Evan offers a rare perspective on what makes this event a cornerstone of the jewelry community.

Evan explains why the Atlanta Jewelry Show continues to thrive as one of the last nonprofit jewelry shows in the nation. He highlights its unique advantages—from affordable hotels and authentic Southern hospitality to the meaningful networking opportunities that larger, corporate-run shows simply can't match. For Evan, the value lies not just in the deals made, but in the trust and personal connections built over decades.

Listeners will hear Evan's candid "mic-drop moments" on how the show remains successful despite rising costs and industry consolidation. He even shares why he often invests more here than in Las Vegas or New York, crediting the supportive environment created by both vendors and show staff.

Beyond the business side, Evan also captures the vibrant culture that surrounds the show: $10 hot lunches, black-tie galas, and the chance to catch a Braves game just across the street. It's a blend of professionalism, hospitality, and fun that keeps him—and many others—coming back year after year.

This conversation is a celebration of community, connection, and the enduring spirit of the jewelry industry.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

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In this episode of the Pearls of Wisdom Podcast, recorded live at the Atlanta Jewelry Show, Guy sits down with Doris Butler of Butler Diamonds & Fine Jewelry for a conversation full of humor, honesty, and practical insight. Drawing from years of experience in the jewelry business, Doris shares valuable lessons about customer service, communication, and the day-to-day realities of running a store.

One of the most memorable parts of the discussion is Doris's surprising perspective on when it might actually be okay to tell a "little white lie" to a customer. She explains that sometimes managing expectations with care requires softening the truth in order to maintain trust, protect the customer relationship, and ensure a positive experience.

Doris also sheds light on the unique challenges of selling pre-owned and estate jewelry, where expertise and sensitivity are equally important. She talks about navigating fluctuating gold prices, protecting profitability, and why attention to even the smallest details—like making sure earring backs match—can leave a lasting impression on clients.

More than just tips and tactics, Doris's advice highlights the heart of the jewelry business: building relationships, fostering trust, and creating meaningful experiences. Her straightforward approach and genuine stories provide encouragement for jewelers at every stage of their careers. Whether you're looking for fresh ideas on customer care or inspiration to adapt to today's retail challenges, this episode delivers practical pearls of wisdom you won't want to miss.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

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In this episode of the Pearls of Wisdom Podcast, we're live from the Atlanta Jewelry Show with a very special guest—Bill Warren, owner of The Gold Mine Fine Jewelry & Gifts in Hudson, North Carolina. Bill has built a thriving business that combines traditional jewelry with modern custom design and repair, offering clients a unique experience that keeps them coming back.

Beyond running his store, Bill is also an accomplished author, speaker, and mentor in the jewelry industry. His two bestselling books, both of which reached #1 on Amazon, share powerful insights on marketing, profitability, and strategies for success. He also founded the Ultimate Jewelers Mastermind, now with nearly 100 members, fostering collaboration and growth among jewelers nationwide.

In this conversation, Bill reflects on his journey from jeweler to coach, sharing lessons learned through decades of experience. He talks about the importance of connecting with peers, attending industry events like the Atlanta Jewelry Show, and how one meaningful encounter with a fellow jeweler transformed the way he runs his business.

Bill's story is full of practical wisdom and inspiration for jewelers at every stage. From embracing innovation in custom design to coaching others toward success, his journey is a reminder that growth comes through learning, collaboration, and giving back to the industry you love.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

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In this episode of the Pearls of Wisdom Podcast, hosts Guy and Elisa sit down with Harris and Geri from Worthmore Jewelers, a beloved Atlanta-based jewelry store celebrating over 32 years in business. From their first location to expanding into Decatur, Worthmore has grown not only as a jewelry store but as a family—now with their daughter joining the next generation of leadership.

Harris and Geri share how running a business together as partners and parents has shaped their journey. They open up about building a strong team culture where every coworker takes full ownership of their customer relationships, from start to finish. With a pooled commission structure and an emphasis on collaboration, Worthmore has cultivated a supportive, non-competitive environment that truly puts the customer first.

Listeners will hear insights on why the Atlanta Jewelry Show remains so meaningful to them, from its welcoming, curated atmosphere to its role in connecting jewelers and vendors in an approachable, family-like setting. Harris and Geri also reflect on the importance of empowering staff, fostering vendor relationships, and the simple yet powerful business strategy of kindness—reminding us that while jewelry is the product, hospitality is the true service.

From pre-selling pieces straight off the show floor to maintaining long-term client relationships built on trust and care, Worthmore Jewelers embodies resilience, positivity, and authenticity. This conversation is a heartfelt reminder that success in the jewelry industry—and in life—comes from community, teamwork, and treating others the way you'd like to be treated.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

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In this episode of the Pearls of Wisdom Podcast, hosts Guy and Elisa take you behind the scenes at the lively Atlanta Jewelry Show, joined by special guest Joanna Gruver of Jo & Co. Jewelers. Joanna brings her trademark energy and insight as she shares what makes this show stand out—not just the easy travel and location, but the warm, welcoming atmosphere that feels like a homecoming for industry professionals.

From evenings filled with networking to reconnecting with long-time vendors and meeting new partners, Joanna explains why the Atlanta Jewelry Show continues to be a cornerstone for jewelers looking to grow and stay connected. She also highlights her important role with RJO's Merchandise Review Committee, offering a unique perspective on how industry leaders collaborate to ensure buyers and vendors alike find value at every event.

The conversation dives into the resilience of the jewelry industry, touching on how businesses are adapting to challenges such as tariffs and shifting consumer expectations. Joanna emphasizes adaptability, creativity, and the strength that comes from community support, reminding us that growth is possible even in uncertain times.

Listeners will also get a glimpse into Jo & Co. Jewelers at Smith Mountain Lake, Virginia, where summer visitors and loyal locals alike bring vibrancy to their business. With a strong local presence and an expanding online reach, Jo & Co. proves that building meaningful connections—both in person and digitally—is key to long-term success.

Whether you're a jeweler, a buyer, or simply passionate about the industry, this episode offers practical insights and a heartfelt look at the power of connection.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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In this episode of Pearls of Wisdom Jewelry Podcast, we sit down with Beth from Conti Jewelers, whose high standards, heartfelt leadership, and marketing savvy are helping shape the future of local jewelry retail. Beth opens up about the behind-the-scenes effort it takes to create standout in-store events, build a cohesive brand, and run a luxury experience that still feels homegrown. She shares how her team often rallies around family to deliver magic, even when understaffed, and why setting clear expectations helps them thrive.

We also dive into the must-haves for jewelers today, from a thoughtfully designed e-commerce site to building real topical authority through blogging. Beth shares her belief in putting intention behind everything from social media strategy to customer relationships and explains why younger generations demand more than just pretty photos.

She also emphasizes the value of giving your team room to take ownership, especially younger staff who live and breathe social media. With clear guidance and trust, they're not just posting; they're building your brand's future. Beth explains how that mindset shift has paid off for Conti Jewelers, creating loyal fans and meaningful interactions online and off.

She points out how crucial it is to invest time, not just money, into marketing. From clean design to consistent messaging, every detail matters. Beth reminds us that shortcuts can be tempting, but intention and follow-through are what truly build long-term brand value.

Beth also drops a gem for business owners: soak in every free resource available. From monthly Meta advisor calls to webinars hosted by vendors, there's no shortage of guidance; you just have to show up and use it. Her advice? Come prepared, stay curious, and don't stop learning.

Tune in to hear how she's turned Conti Jewelers into more than a store; it's a brand her customers believe in and a workplace her team is proud to grow with.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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In this episode of Pearls of Wisdom, host Guy sits down with Elesa Dillon, president of the Southern Jewelry Travelers Association (SJTA), for an exciting preview of the upcoming August Atlanta Jewelry Show (AJS).

Elesa shares her inspiring journey from board member to becoming the second female president in SJTA's 75-year history. With her energy and heart for the industry, she offers a behind-the-scenes look at how this nonprofit show is built around real connections, Southern hospitality, and a mission to support both vendors and retailers.

This August's show is a big one; it marks the 75th anniversary of AJS. Elesa gives listeners a sneak peek at what's planned, including a Yacht Rock-themed party, surprise pop-up events, and the expanded Kids Camp, which now includes a teen program supported by GIA and Jewelers for Children. You'll also hear about new education sessions designed to help stores grow, and an exciting matchmaking program aimed at connecting buyers and vendors more strategically than ever before.

Throughout the episode, Guy and Elesa reflect on what makes the Atlanta Jewelry Show truly unique: its welcoming atmosphere, loyal community, and the friendships that turn a trade event into something much more personal. There's laughter, karaoke stories, and a reminder that even after long days on the show floor, the connections are what people come back for.

Tune in to hear why so many in the jewelry world call AJS their favorite show of the year and why this August's event is one you won't want to miss.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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In this episode of the Pearls of Wisdom Jewelry Podcast, we sit down with Aleah Arundale, diamond wholesaler, educator, and the dynamic founder of Jewelers Helping Jewelers (JHJ). Known for her bold personality, electric blue hair, and unwavering commitment to helping others, Aleah opens up about the evolution of JHJ and how the group's spin-off, the JHJ Crime Network, has become a vital tool in protecting independent jewelers across the country.

Aleah shares how her journey started with a deep love for the industry and a desire to connect more authentically with other jewelers. What began as a few Facebook posts quickly grew into a thriving online community where jewelers share everything, from pricing advice and inventory questions to real-time alerts about suspicious buyers and criminal activity. She talks candidly about the heartbreaking stories that motivated her to take action, and the messages she's received from store owners who were able to stop scams or avoid theft thanks to her group's tips.

But Aleah's passion doesn't stop at jewelry. She talks about running a donation center out of her home for families in need, transforming her yard into a whimsical fairy garden for local kids, and organizing global jewelry vacations, from Tahiti to Italy, and soon, Mexico. These adventures bring together industry professionals not just to network, but to truly bond, share knowledge, and spark new ideas in beautiful destinations.

We also explore how jewelers can diversify their businesses through high-value asset lending, what Aleah calls "executive loans." She believes that pawnbroking, when done right, offers a dignified and profitable way to serve customers in need, while also adding a stable revenue stream to any retail operation.

Aleah encourages every jeweler to lean into what makes them different, whether that's through style, a unique hobby, or simply being real with customers. In a world full of sameness, standing out isn't a liability; it's your greatest strength.

This episode is packed with actionable tips, heartfelt stories, and powerful reminders about the profound impact one person can have on an entire industry. Tune in to hear Aleah Arundale's story and walk away with new inspiration for building a jewelry business that's bold, authentic, and community-driven.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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In this episode of the Pearls of Wisdom Jewelry Podcast, we're joined by Mike Kanoff, owner of Michael's Jewelers in Yardley, Pennsylvania, for a warm and insightful conversation about the journey of running a family jewelry business, expanding after nearly three decades, and finding personal balance in a demanding industry.

Mike opens up about launching Michael's Jewelers back in 1997 with his parents, right in the hometown where he grew up. Now, after 28 years in the same location, the store is preparing for an exciting move just two miles up the road, a decision Mike made not out of urgency, but from a desire to continue growing before reaching a plateau. His proactive approach is a masterclass in knowing when to take the next step, even when everything seems to be going well.

But beyond store expansions and strategy, Mike shares what really keeps him grounded: his passion for people, love for the industry, and commitment to a work-life balance. From his candid take on staying organized ("organized chaos") to his stories of being a weekend warrior as a competitive hockey player, Mike shows that running a successful business doesn't mean sacrificing your personal identity. It means building systems, trusting your team, and always making room for what brings you joy.

This episode is packed with wisdom for jewelers and entrepreneurs alike, especially those navigating the challenges of longevity, growth, and burnout. Mike's perspective on leading with heart, listening to your instincts, and taking time for yourself is as refreshing as it is relatable.

Whether you're in year one or year twenty-eight of your business, Mike Kanoff's story will leave you feeling inspired, encouraged, and ready to take your next big leap, with balance and purpose.

Tune in to hear how one jeweler blends legacy with forward-thinking leadership and why creating space for joy may be the most strategic move of all.

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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