Wrapping things up, we have both Peggy Martino and Tanya McMorris.

And then there was the one when Don had to evacuate 10,000 people from the park.

This episode introduces you to three ushers: Sean Pride, Shonda Williams & Joyce Poole. Each have a different take on the job as ambassadors to the biggest concert venue in Chicago.

In this episode, Don relates the best "I'm gonna call your boss" story he's ever encountered.

This week's episode introduces usher Marlana Carlson as well as a few stories about the fragility of humanity when stuck in a park of thousands.

This week Don details the complete clusterfuck potential of one of the summer’s biggest events: MariachiFest.

This week we meet Sharon Summers and hear Don talk about the many different personalities of his 50-person usher staff.

Today’s episode details Don’s final (after 10 year’s service with a break of 18 months) house managing of NPR’s “Wait Wait…Don’t Tell Me!”

We hear from Jacob Greene as well as stories of the many questions one is asked while working in Chicago's biggest tourist destination.

We meet Arden Hailey, an usher for the 2018 Season of events in the park and hear a few stories of customer service gone awry.