People Good hosted by Braven Greenelsh: Lean Conversations with Leading Executives on the Future of Work

In this episode we look at how to obtain stronger employee satisfaction and eNPS through best practices in the feedback loop. Braven and Sophie discuss better methodologies for listening and utilizing powerful HR analytics tools like Peakon to reduce attrition and upkeep employee engagement. On this show we discuss what it should look like to instill values at every level of your organization and how leaders need to be accountable to those values to ensure the success of the company as a whole.

Keywords:
Employee Satisfaction, HR, HCM, Policy Making, Success. PeopleFirst, Management, Values, Team Accountability, Leadership, Employee Engagement, Culture.

Our Guest:
Sophie is SVP of People & Culture at CIVIC.
Which includes HR operations, total rewards, talent acquisition, employee experience, learning and development, and internal communications. CIVIC is one of the nation’s leading private money lenders; delivering fast, honest, simple financing for real estate investors.  When Sophie joined CIVIC in early 2016, she brought with her a wealth of experience in human resources for rapid growth organizations like Lending Tree and LoanDepot where she served as Vice President within Human Resources.

Over the last decade, she has been focused on supporting people, compliance, sales, operations, systems, and creation of custom training programs.

Our Host:
Braven Greenelsh is currently the Founder & CEO at Three Good, and Chairman of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Show References: 

Book: Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish

Software: Peakon

Software: Karma Bot for Slack

Gallup Study Resources 

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In this episode we discuss the future of leadership. And it’s all about the heart. How leading from the heart can be utilized within your organization to build healthier, happier, and higher-performing teams. Our guest Mark C. Crowley, Author of Lead from the Heart, discusses how we can unleash the power of this heart-centered leadership style to boost employee engagement and enable our teams to thrive!

Keywords:
Future Of Work, Workforce, Culture, Change, Culture-shift, Success. PeopleFirst, Management, Leadership, Employee Engagement, Well-being, HumanFlourishing, Believership.

Our Guest:
Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century,” His mission is to fundamentally change how we lead people in workplaces around the globe. 

Mark is a regular contributor to Fast Company Magazine and has been published by USA Today, Reuters, The Huffington Post, Gallup, CEO Magazine, Great Britain, and the Seattle Times.  His two recent LinkedIn Pulse articles on employee engagement and managing millennials have been read well over a million times.  His book is now being taught in nine American universities, including the educational PhD program at Brandman University in California & the MBA program at the University of Iowa. His “Lead From The Heart” podcast now has an audience in 142 countries.

Mark spent over 20 years as an executive at one of America’s largest financial institutions where he was named leader of the year. Quite untraditionally, Mark proved that deeply caring about and supporting people, and thereby positively affecting employee’s hearts, had a remarkable effect on driving sustained engagement, loyalty and productivity.

Our Host:
Braven Greenelsh is currently the Founder & CEO at Three Good, and Chairman of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Show References: 

Lead From The Heart: Transformational Leadership For The 21st Century by Mark C. Crowley

Mark's Podcast: Lead from the Heart 

Article: Millennials Don’t Want Fun; They Want You To Lead Better by Mark C. Crowley 

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In this episode we discuss the future of eliminating bias while amping up inclusion and diversity practices and policies. Braven and Tara also discuss the use of AI in the interviewing process, and the best practices in using AI to grow your workforce. The discussion spans new tools for eliminating bias and safeguarding against algorithmic bias in the use of Artificial Intelligence for onboarding alongside how to adapt new culture building techniques with your existing workforce.

Keywords: Employee Onboarding, Interview Process, Inclusion and Diversity, AI, Artificial Intelligence, Recruiting, Eliminating Bias, Workforce Auditing, HCI

Our Guest: Tara Nesser, Head of People at HuntClub

Tara Nesser is the Head of People for Hunt Club, a new category of talent that leverages technology to transform thousands of subject matter experts and business leaders into the world’s most powerful talent network. She leads all of people operations including recruiting, training and development, employee engagement, and more. Prior to joining Hunt Club, Tara led the Training and Development department for Trunk Club, a retail company owned by Nordstrom. She was on the founding team that launched the women's division of the business and went on run training and development for 500+ employees across seven locations. Prior to leading Training and Development, Tara had a career in sales working primarily in the start-up space. She was an employee of both Groupon and Trunk Club and saw the companies through an IPO (Groupon) and Acquisition (Trunk Club). With years of experience in the start-up space holding a myriad of roles, Tara is uniquely qualified to move the companies through various stages of scale. She succeeds in understanding the specific people needs of growing start-ups and applies that knowledge to create world-class cultures.

Our Host:

Braven Greenelsh is currently the Founder & CEO at Three Good, and Chairman of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Show References: 

Book: The Culture Code: The Secrets of Highly Successful Groups, Daniel Coyle

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Medium.com/@bravengreen

In this episode, we discuss the growing needs of modern business in a globally emerging market. The need to utilize existing data and technology through community partnership, crowdsourcing, and dashboards: all essential to becoming a relevant business in today’s rapidly changing landscape. Looking at a fast-growing modern company in Los Angeles, we discuss some of their secrets to success.

Keywords: HCM, HCI, Employee Engagement, Exponential Organizations, HR.

Our Guest: Matt Flores, SVP Digital Innovation

With more than 15 years of experience in the conventional mortgage space, Matt brings to CIVIC a deep expertise in implementing marketing technologies that acquire new customers and increase overall sales. In spite of the shifting and unpredictable lending landscape, Matt created success in his career by effectively translating a company’s growth objectives into quantifiable marketing strategies.

Prior to joining CIVIC, Matt served as Vice President for conventional mortgage lenders LenderFi and NewLeaf Lending. Beyond automation and technical expertise, Matt brings a leadership style and passion to collaborate to make CIVIC the market leader.

CIVIC Financial Services is a private money lender, specializing in the financing of non-owner-occupied residential investment properties. CIVIC provides Mortgage Brokers and Real Estate Investors with a fast and cost-effective funding source for their real estate investment needs.

Our Host:

Braven Greenelsh is currently the Founder & CEO at Three Good, and Chairman of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Show References: 

Quote of the day: Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it), Salim Ismail

“Traditional organizational structures, designed over the last few hundred years to hierarchically manage physical assets and the people to manage those assets, are rapidly becoming obsolete. To compete in our rapidly changing world, we need a new kind of organization, one that is not only able to manage this change, but also thrives in it.”

Book: Monday Morning Choices: 12 Powerful Ways to Go from Everyday to Extraordinary, David Cottrell

Software: Microsoft Teams

Article: Why Data Is HR's Most Important Asset

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Our Guest:
Mark has pioneered energy and sustainability solutions across academic, private, public and non-profit sectors. As the Rob and Melani Walton Chair for Sustainability Solutions at Arizona State University, Mark leads an effort to make measurable impacts on sustainability and influence decision making toward global solutions.

Mark was at the forefront of developing environmental markets including the acid rain emissions trading program and early markets for carbon credits. He also led strategy and marketing with Midwestern BioAg. Recently, Mark has been involved in sustainable agriculture, understanding the impacts of soil health on crop production and the environment. He has held positions of influence with the White House, RAND Corporation, Pegasus Capital Advisors, Proteus Environmental Technologies and the University of Southern California.

Our Host:
Braven is currently founder & CEO of Three Good, and Chairmen of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Aside from his work as a Serial Entrepreneur, he’s an engaging speaker who has had the privilege of speaking on branding, leadership, and entrepreneurship at: UCLA, Techstars, AIGA, and the Redondo Beach Convention Center. Early in his career as an award-winning branding expert and designer, his design work and business ventures have been featured in: AIGA, BrandNew, PRINT, ID Magazine, New York Times, Forbes, Los Angeles Times, and SoCal Tech. He’s currently a contributing writer for The Startup and a member of the Forbes Business Council. He has worked closely with the C-suite for over 15 years advising fellow C-level executives from fortune 1,000 and 500 companies on how to build brand equity and create culture. Throughout his career, He’s had the privilege to help develop world-class brands like Emirates Airlines, Intuit, WME | IMG, News Corp., MySpace, Discovery Channel, Sony Pictures, Lincoln, Toyota, FOX, Yahoo!, Billabong and Seven Denim.

Refrences:

George Bernard Shaw on Transformative change:

QUOTE: “The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.”

Book: Reimagining Capitalism in a World on Fire, Rebecca Henderson
Link: https://www.amazon.com/Reimagining-Capitalism-World-Rebecca-Henderson/dp/1541730151

Article: 5 Economists Redefining… Everything. Oh Yes, And They’re Women
Link: https://www.forbes.com/sites/avivahwittenbergcox/2020/05/31/5-economists-redefining-everything--oh-yes-and-theyre-women/#494f7659714a

Book: Pigs, Johanna Stoberock
Link: https://www.amazon.com/Pigs-Johanna-Stoberock/dp/1597090441

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Read Braven's Articles

In this episode, we discuss critical areas of mindfulness, relational empathy, and how to better enrich the employee experience and improve the way your team works together. 

Our Guest:
Our guest is Brigit Ritchie, Founder and CEO at We. For the past 10 years, Brigit Ritchie has been facilitating personal and professional development for women, and now co-ed groups globally. As the founder of WE, Brigit’s vision is to develop Relational Mindfulness® to equip teams to thrive at work. Her custom curriculum equips people across the world with powerful and effective emotional intelligence tools. When it comes to mindfulness in the workplace, Brigit leads the way. Her process for creating cultures of inclusion and belonging are currently utilized by giants like Google, Instagram, and Lululemon. Brigit is a mother of two living in LA with an active studio practice where she paints commissions and murals for clients and brands.

Our Host:
Braven is currently founder & CEO of Three Good, and Chairmen of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

Aside from his work as a Serial Entrepreneur, he’s an engaging speaker who has had the privilege of speaking on branding, leadership, and entrepreneurship at: UCLA, Techstars, AIGA, and the Redondo Beach Convention Center. Early in his career as an award-winning branding expert and designer, his design work and business ventures have been featured in: AIGA, BrandNew, PRINT, ID Magazine, New York Times, Forbes, Los Angeles Times, and SoCal Tech. He’s currently a contributing writer for The Startup and a member of the Forbes Business Council. He has worked closely with the C-suite for over 15 years advising fellow C-level executives from fortune 1,000 and 500 companies on how to build brand equity and create culture. Throughout his career, He’s had the privilege to help develop world-class brands like Emirates Airlines, Intuit, WME | IMG, News Corp., MySpace, Discovery Channel, Sony Pictures, Lincoln, Toyota, FOX, Yahoo!, Billabong and Seven Denim.

Keywords:
Leadership, Employee Engagement, Empathy, Mindfulness, Wellness, Wellbeing, Well-being, Management, Business Strategy

Three Good:
A workplace wellness app that connects culture with cause to create insights and analytics for HR managers to improve employee engagement and retention through modern HCM. Our vision is to enable businesses to fight the global water crisis while building company culture & employee happiness.

Show References:
Book: Leadership is an Art, Max Dupree
QUOTE: “Functionally and technologically we are concerned with intimacy. We should be concerned with intimacy when we design the organizational structures which after all, are the road maps that help us to work together...Intimacy with our work directly affects our accountability and results in personal authenticity in the work process.”

Book: The Art of Gathering: How We Meet and Why It Matters, Priya Parker

Aristotle Study

Website: Benefits of Mindfulness in the workplace, Glomb

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Medium.com/@bravengreen

On this episode, we unpack how to better utilize recruiting programs and find people that are the best fit for your company and its culture. The discussion covers culture setting trending in Onboarding and how to better find a cultural fit alongside well-being and wellness programs to better connect with your people and their families. 

Keywords:
Mental Wellness, Corporate Wellness, Employee Well-Being, Employee Enrichment, Community Engagement, Mentorship, Coaching, Compassion Management, Leadership, Employee Recruiting, Culture Building, Onboarding, Employee Assistance Programs, EAP’s, HR, Management, Business, HCM, Culture Building, Internal Branding and Marketing.

Our Guest: 
Adam is Chief Marketing Officer for both ASGN and Creative Circle. Yes, that’s two companies ya’ll. The first, ASGN is a public company grossing just under $4bil. In revenue in 2019 and positioned as one of the leading global providers for skilled professionals in the creative, interactive, technology, healthcare, and life sciences sectors. Creative Circle, is a staffing agency that connects creative and digital professionals with companies seeking talent. Understanding consumer behavior has been the cornerstone to his success as an Entrepreneur, TV Executive, Creative Director, and now Senior Marketing Executive. 

His career has taken him from launching the largest network of TV sets on gas pumps, the world’s first digital interactive night club, and one of the most successful shoe brands of the 90’s. You can find him at one of his offices, speaking at industry events, or making pizza in his wood-fired oven at home.

Our Host:
Braven is currently founder & CEO of Three Good, and Chairmen of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.

References: 

Book: The Daily Drucker, Peter F. Drucker
Link: https://amzn.to/2XkpHPz

Book: Compassionate Management of Mental Health in the Modern Workplace, John A. Quelch, Carlin-Isabel Knoop
Link: https://amzn.to/2znOqKH

Price Waterhouse-Cooper Study Reference:
https://www.pwc.com/us/en/library/workforce-of-the-future/hr-recruiting.html

Guest Recommendations:

Book: Why We Buy, The Science of Shopping, Paco Underhill
Link: https://amzn.to/2zmyDMm

Industry Resource: Staffingindustry.com

Podcast: The Happiness Lab with Dr. Laurie Santos
Link: https://podcasts.apple.com/us/podcast/the-happiness-lab-with-dr-laurie-santos/id1474245040

Book: Creativity inc. - back story to birth of pixar, Ed Catmull and Amy Wallace
Link: https://www.amazon.com/Creativity-Inc-Overcoming-Unseen-Inspiration/dp/0812993012

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In this episode we unpack how to better utilize marketing to build a vibrant culture. The discussion quickly unpacks some practical methods for rewards, recognition, collaboration, and communication all through the lens of marketing, technology and gamification to amplify your HR programs alongside increased employee engagement best practices.

Keywords: Leadership, HR, Management, Business, HCM, Culture Building, Internal Branding, Rewards and Recognition, Gamification

Our Guest: Tuck Ross, SVP of Marketing at CareCredit. Tuck Ross is an award-winning Marketing Executive with over 18 years of marketing expertise who specializes in consumer-centric markets in digital, ecommerce, and retail. In addition to brand management and strategy, Tuck drives innovation in consumer engagement and digital marketing. Throughout his career, he's led strategic marketing programs for some very big brands like: Disney, Hasbro, Guitar Center, Bank of America, and BBVA. Currently, with over forty-five thousand followers on TikTok, he likes to share his expertise on the platform by enabling the marketing community as a keynote speaker and vlogger where he shares valuable strategies and best practices on how to grow your TikTok account, as a business or individual.

Our Host: Over the past twenty years, Braven has founded six businesses in various verticals including a Non-Profit Creative Youth Development program that affords under-resourced urban youth mentorship in the digital arts, and has successfully exited two of his companies. An Art Center BFA Dropout, Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his agency, La Visual, 700% over a 3-year period from 2007-2010. Early in his career as an award-winning branding expert and designer, his ventures have been featured in: AIGA, BrandNew, PRINT, ID Magazine, New York Times, Los Angeles Times, and SoCal Tech. He’s currently a contributing writer for The Startup. Aside from his work as a Serial Entrepreneur, he’s an engaging speaker who has been invited to speak on branding, leadership, and entrepreneurship at: UCLA, Techstars, AIGA, and the Redondo Beach Convention Center. For the past 15 years he has worked closely with multiple fortune 1,000 and 500 businesses advising on how to build Brand Equity. Throughout his career, He’s had the privilege to help develop world-class brands like Emirates Airlines, Intuit, WME | IMG, News Corp., MySpace, Discovery Channel, Sony Pictures, Lincoln, Toyota, FOX, Yahoo!, Billabong and Seven Denim.

Host Recommendations:

Emotional Intelligence for the Modern Leader: A Guide to Cultivating Effective Leadership and Organizations- Christopher D. Connors
Link: https://www.amazon.com/Emotional-Intelligence-Modern-Leader-Organizations/dp/1646115600

Bonusly app 

Guest Recommendations:

TikTok. 

Link: http://www.followontiktok.com/

Book: Jab Jab Jab Right Hook. Direct, tactical, getting dirty in the details with Gary Vee on how to build relationships and win attention.

Link: https://amzn.to/2LEHDim

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Our Guest: Tony’s career has covered a broad waterfront of functional disciplines in several industries, including leadership of Dole’s fresh fruit business. For the last decade or so, he has been focused on supporting early stage companies, such as Beyond Meat, Beautycounter, and his current company – SunFed Ranch, where he serves as COO/CFO. SunFed Ranch is a leader in the sustainable grass fed beef industry, managing the value chain from ranch to the retail. They produce healthier, tastier beef from a fully sustainable and regenerative supply chain – and they even help rural American ranchers and communities to live better. 

Our Host: Over the past twenty years, Braven has founded six businesses in various verticals including a Non-Profit Creative Youth Development program that affords under-resourced urban youth mentorship in the digital arts, and has successfully exited two of his companies. An Art Center BFA Dropout, Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his agency, La Visual, 700% over a 3-year period from 2007-2010. Early in his career as an award-winning branding expert and designer, his ventures have been featured in: AIGA, BrandNew, PRINT, ID Magazine, New York Times, Los Angeles Times, and SoCal Tech. He’s currently a contributing writer for The Startup. Aside from his work as a Serial Entrepreneur, he’s an engaging speaker who has been invited to speak on branding, leadership, and entrepreneurship at: UCLA, Techstars, AIGA, and the Redondo Beach Convention Center. For the past 15 years he has worked closely with multiple fortune 1,000 and 500 businesses advising on how to build Brand Equity. Throughout his career, He’s had the privilege to help develop world-class brands like Emirates Airlines, Intuit, WME | IMG, News Corp., MySpace, Discovery Channel, Sony Pictures, Lincoln, Toyota, FOX, Yahoo!, Billabong and Seven Denim.

Guest Recommendations:
Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott
Link: https://www.amazon.com/Radical-Candor-Revised-Kick-Ass-Humanity/dp/1250235375

When: The Scientific Secrets of Perfect Timing by Daniel H. Pink
Link: https://www.amazon.com/When-Scientific-Secrets-Perfect-Timing/dp/0735210624

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Medium.com/@bravengreen

People Good is a show made to be a quick resource for HR Professionals and Leaders. It’s not just about HR, HCM and HCI, it’s about the future of the “Culture of Work”. Our show hosts a series of lean conversations with the world’s foremost executives. Why we’re different? Each segment is meant to afford our listeners with invaluable resources to thrive. So, here you won’t have the standard inspirational fluff. Yep that’s right. no long intros, no jingles, no BS. Just the brass-tax from great leaders. These are people you need to learn from. At minute 8, we wrap each show with 2 minutes on tips, tricks, and turnarounds so you can glean best practices and must-have tools to level-up and elevate what you do.

Our Host: Over the past twenty years, Braven has founded six businesses in various verticals including a Non-Profit Creative Youth Development program that affords under-resourced urban youth mentorship in the digital arts, and has successfully exited two of his companies. An Art Center BFA Dropout, Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his agency, La Visual, 700% over a 3-year period from 2007-2010. Early in his career as an award-winning branding expert and designer, his ventures have been featured in: AIGA, BrandNew, PRINT, ID Magazine, New York Times, Los Angeles Times, and SoCal Tech. He’s currently a contributing writer for The Startup. Aside from his work as a Serial Entrepreneur, he’s an engaging speaker who has been invited to speak on branding, leadership, and entrepreneurship at: UCLA, Techstars, AIGA, and the Redondo Beach Convention Center. For the past 15 years he has worked closely with multiple fortune 1,000 and 500 businesses advising on how to build Brand Equity. Throughout his career, He’s had the privilege to help develop world-class brands like Emirates Airlines, Intuit, WME | IMG, News Corp., MySpace, Discovery Channel, Sony Pictures, Lincoln, Toyota, FOX, Yahoo!, Billabong and Seven Denim.

Threegood.com

@threegoodr

Medium.com/@bravengreen