“What is the key to deploying learning to the masses in a hybrid environment without losing effectiveness?”

In this episode of Performance Matters, highlights from 2021 conversations with some of the best workforce transformation leaders in the business, covering topics such as hybrid learning, the measurement map, and the future of extended reality in learning.

Using a wearable device on the job is becoming more and more expected by the learning audience.

The rapidly improving pace of technology has made extended reality (XR) an increasingly critical piece of learning technology. In this episode, GP Strategies’ XR expert Tom Pizer discusses how the present and future of workforce transformation is being impacted by this technology.

Change Agility is a foundational characteristic for organizational success.

As a result of the massive workforce disruptions caused by the pandemic, many organizations are undergoing change fatigue, and are becoming overwhelmed with the amount of change that they’re dealing with. In this episode, Cheryl Jackson and Chris Davis discuss this phenomenon and how organizations are coping.

It’s going to take a lot more work to fill vacancies on your team than to talk to people now.

Managers everywhere are struggling to adjust to career coaching in the post-pandemic hybrid work environment. In this episode, Mary Ann Masarech discusses some of the key challenges organizations are facing, as well as some steps to address those challenges.

Paradigms are dramatically shifting. And the reality is, is we’re not going back to traditional work environments. It will never be like that again.

The workforce has changed permanently. What critical skills will your current and future workforce need, what challengers are they facing now, and how will the leaders of tomorrow be developed? Join Kerry Hearns-Smith for an enlightening discussion on these topics.

We need to focus on the learner and how we can provide engaging learning that is easy to access and that’s personalized to them.

High-impact learning organizations put the focus on the learner and how to help them perform better. Keith Keating, Senior Director of Global Learning Strategies, and Sally Vlietstra, Center of Learning at General Motors, join the podcast to discuss the journey to creating a high-impact learning organization, and how it applies to your learners!

It’s really about rethinking the business versus just plugging in a digital tool.

The retail auto industry has seen some major changes with digital retailing tools being the central part of the customer’s buying experience. Research shows that 80% to 90% of the buying journey is now spent online and independent of the dealership. As shoppers become more empowered and independent, how can dealerships add value to the buying process?

Cathy Palochko, Senior Vice President and Global Automotive Lead and Linda Lamppert, Director and Human & Organizational Performance Specialist, join this episode to share insight into how dealerships can use data from digital retailing tools to add value in the modern buying journey in a way that is meaningful to the customer.

Listen to this episode to learn:

• How auto dealerships can use digital retailing tools better
• What lessons car dealers can learn from other industries that are going through similar digital transformations
• What skills dealerships need to learn to make the best use of the digital retailing tools
• What data should be used in the sales process and how to best leverage it

A lot of this talk about hybrid [is] really the basic principles of managing your people successfully and being a good leader, that doesn’t change. We need the same things. We need trust, we need relationships, we need conversations, we need empathy—but the context is changing.

As the lines for many employees’ professional and personal lives become blurred in the new hybrid work environment, it is greatly impacting employee engagement for both leaders and individual contributors.

Colleen Casey, Engagement and Measurement Consultant, delves into how organizations can help employees stay engaged in a hybrid workplace.

Listen to the latest episode to learn:

• What the data says regarding hybrid teams
• How organizations are changing their engagement survey approach
• How leaders can engage their team regardless of their physical location
• What individuals can do to take control of their own engagement
• Some best practices leaders can implement to focus on engagement
• The future of engagement for hybrid teams

The challenges of hybrid work can become opportunities when people are at the center of every approach.

While the concept isn’t new, the hybrid workforce is now arguably more common in the workplace. Patrich Calhoun, joins the podcast to share what he is hearing from leaders about the challenges they face managing and leading a hybrid workforce.

Stream this episode to learn how leaders can get ahead of the new paradigm of the hybrid workforce by:

“Modern hybrid learning is learner driven.”

The global workforce is facing a reskilling challenge, but learners can only take on so much until their motivation to learn shifts to focus on what is relevant.  A well-designed hybrid learning strategy helps reach the masses through a customized and continuous learning approach, without reducing effectiveness, putting learning in the hands of the learners.

Ben Keher, a regional leader in Asia Pacific for GP Strategies, joins the podcast to share the importance of understanding the ‘why’ behind your learning programs and how to develop a hybrid learning experience that:

• Motivates learners with ruthlessly relevant experiences
• Drives engagement
• Respects the learner’s time
• Improves retention and knowledge transfer
• Incorporates technology to deliver measurable results

Stream the podcast for unexpected examples and tips to help your organization upskill its workforce and create an agile learning culture, ready for the future.