Performance Matters Podcast

Big data is the new frontier for businesses—it’s vast, nebulous, and seemingly infinite. There isn’t any industry that it doesn’t touch from healthcare to retail to learning and development. There is huge pressure on L&D organizations to measure the business impact of their learning solutions, but most don’t know how or where to even begin.

Bonnie Beresford, Director of Performance and Learning Analytics joins this week’s episode to explain the how and what of learning measurement: What is a measurement map and how can it help with connecting learning investments to a business’s strategic goals? How should organizations use data to prove and improve their learning? How has measuring learning reached a new level of significance in a post-COVID world?

The post Episode #61 | Measurement: Learning’s Secret Weapon for Driving Business Alignment appeared first on GP Strategies.

In celebration of Pride Month, we are sharing the stories of several GP Strategies employees.

Host Keith Keating, Senior Director of Global Learning Strategies spoke with April Hennessey, Digital Learning Specialist; Charlie Larson, Video Project Manager; and Brendan Wilk, Project Management Specialist, who openly shared their journeys that have been marked with great joy and strength, but also great pain and sometimes tragedy in bringing their authentic selves to all the spaces of their lives.

The post Special Episode | Celebrating Pride Month appeared first on GP Strategies.

To celebrate Asian American & Pacific Islander Heritage Month, a few GP Strategies employees got together to share their rich and diverse traditions as well as the enduring impact of the negative perspectives on their communities.

April Hennessey, Digital Learning Specialist, spoke with Rani Eng, Account Manager; Doug Hsu, Senior Project Manager; and Eric Truong, Program Manager, in a candid discussion about Asian heroes, stereotypes, and the call for change in breaking the harmful narratives that have affected the AAPI community throughout American history.

The post Special Episode | Celebrating Asian American & Pacific Islander Heritage Month appeared first on GP Strategies.

You don’t have to know how to post Instagram Stories or any other social media trend in order to be an influencer. If you lead people in any capacity, your role as an influencer is an important one. Katy Bailey, Leadership Consultant, joins the podcast to discuss how leaders can take their influence to the next level in compelling, supporting, and guiding those they want to inspire.

The post Episode #60 | Influential Leadership appeared first on GP Strategies.

Technology implementation is often like navigating the high seas to a vague destination with several storms along the way. With so many moving parts and inevitable obstacles, organizations often have neither a change management plan in place nor the right focuses driving the transformation. More often than not, organizations are technically focused and budget driven, rather than people focused and end user driven. The result is an implementation that ends up taking much longer and costing far more than initially expected, and paradoxically, not setting up the intended users for success.

Walter Nicolau, Learning & Development Manager, sits down with Julyan Lee, an organizational change management expert, to share some advice and case studies from his 20+ years of experience with successful and not-so-successful technology implementations.

The post Episode #59 | Confidently Navigate Change and Adoption, Even When It Doesn’t Go as Planned appeared first on GP Strategies.

When we imagine a future workforce, it may spark images of a scene from a sci-fi movie where our everyday lives are completely automated by AI and run by robots that are indistinguishable from human beings. We may not be living in that reality just yet, but the global pandemic has accelerated how we work almost 8-9 years into the future, and we are quickly learning to adapt. It may be tempting to think the workforce of the future from the sci-fi movies is far away, but as the pandemic has proved, disruption can happen at any time. The future workforce is here, now.

Keith Keating, Senior Director of Global Learning Strategies, reveals some insights into the opportunities, challenges, and global trends impacting our workforce and how the pandemic has necessitated the need for both organizations and learners to be ready to fill the next skills gaps of today, for tomorrow.

The post Episode #58 | The Future Workforce: Developing Lifelong Learners appeared first on GP Strategies.

Even before the pandemic, resilience, growth, agility, and creativity were buzz words for the ideals businesses should strive toward. Now, in a post COVID-19 world, they have become necessities for survival and relevance, especially for the traditionally risk-averse financial services industry. Turning this global ship in a completely new direction in a short amount of time, has forced people to think differently about learning and to adapt quickly.

Dan Miller, Senior Vice President, and Craig Stokes, Learning Architect, discuss how learning and development is changing in the financial services sector and the need for companies to rethink their people strategies to support these seismic shifts.

The post Episode #57 | Shaping the Future of Learning for the Financial Services Industry appeared first on GP Strategies.

Innovation cycles of technology, while exciting, can also be anxiety-inducing when it comes to having to adopt new technology. Shifting employees from one mode of thinking to another without a plan can take a tremendous toll on morale and as a result, on ROI. But when there is a limited budget, how can stakeholders effectively communicate the value of investing in adoption strategies when implementing new technology?

In this week’s episode, Kimberly Kemp, Senior Director of Human Capital Management and Technology Implementation & Adoption, shares her experience for what works when building a business case to executives and decision makers for investing in the technology and ultimately, investing in the people to move to a desired state of mind, behavior, and productivity.

The post Episode #56 | Building the Business Case to Invest in Change Management and Adoption Services appeared first on GP Strategies.

When it comes to instructional design, there has traditionally been a lot of emphasis on the delivery of the learning content. Designing for the modern learner needs to move beyond the delivery to the journey as a whole. It requires a systemic strategy that involves the learner in the process early, and often, and builds an experience that drives engagement.

Cara Halter, Director of Learner Innovation at GP Strategies, dives into the importance of the learner experience and shares insights for creating strategies that are driven by learner-centric design.

The post Episode #55 | Engaging the Modern Learner appeared first on GP Strategies.

Black History Month may be coming to an end, but the conversations and education surrounding the triumphs and struggles of Black experiences should continue all year round.

This week’s podcast is joined by, Stephanie Wedgeworth, Product Trainer; Adrian McClelland, Vice President of Diversity and Engagement; and Maurice Bembry, Product Trainer for GP Strategies. Their lively discussion will touch on Black representation, Black history, and how organizations can drive diversity and inclusion for Black employees.

The post Special Episode | Black History Month: Continuing the Conversation appeared first on GP Strategies.