In this episode of the DPC Pediatrician Podcast, we discuss the role of procedures in DPC practices, focusing on how they can enhance patient satisfaction and set your practice apart.

Key Highlights:

* On-Demand Care: Offering walk-in services like laceration repair or urgent procedures can differentiate your practice, as many traditional offices don't provide this flexibility. While not all patients expect it, providing these services on demand can be a major selling point.

* Cost and Pricing for Procedures: We share that most procedures, such as laceration repairs or routine care, are included in the overall fee. However, certain procedures like circumcisions and ear piercings may incur additional charges due to their elective nature. They also emphasize the importance of factoring in material costs, such as sutures and dermabond, into the practice’s pricing.

* Patient Satisfaction and Word-of-Mouth: This podcast also highlights how patients appreciate the convenience of having procedures like staples for head wounds handled on the spot, especially in emergencies. These services often lead to positive word-of-mouth, as parents share their experiences with others.

* Practical Experience: We share a personal story about handling a staple procedure in a parking lot during dance practice, reinforcing the value of being able to offer immediate care when unexpected situations arise.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit dpcpediatricians.substack.com