PESPod - the insiders' guide to the EU labour market

PESPod - the insiders' guide to the EU labour market

By Mark Bothe Audioservices, European PES Network, David PoyserSociety & CultureNewsEducationPolitics
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PESPod - the insiders' guide to the EU labour market episodes

  • Predicting the skills of the future
    The latest episode of PESPod, the podcast of the European Network of Public Employment Services (PES Network), explores how PES are helping jobseekers and employers prepare for the skills needed in tomorrow’s labour market.
    22 min
  • From National to Local - Finland’s TE24 Reform
    The latest episode of PESPod – the podcast of the European Network of Public Employment Services (PES Network) – focuses on Finland which has recently undergone significant structural changes.
    Finland’s TE Services 2024 (TE24) reform, which came into force in January 2025, transferred responsibility for public employment services from the national level to municipalities and employment areas formed by municipalities. This new PESPod episode brings listeners inside the transition and examines what the reform means for jobseekers, employers and local authorities.
    In the episode, host David Poyser speaks with two guests at the centre of the process. Tiina Korhonen, Director General of the Finnish Public Employment Service, outlines the national context for the reform, including recent labour market challenges and the strategic motivations for decentralising responsibility. She explains how bringing services closer to citizens, integrating employment services with education and business support, and strengthening regional vitality were core aims of the new model.
    Joining her is Jaakko Westerlund, Head of Employment and Integration Services at the KEHA Centre, the organisation supporting municipalities as they deliver the reformed system. He describes the role of the KEHA Centre in providing guidance, maintaining key IT platforms, supporting staff preparation ahead of the changes and ensuring that municipalities have the tools they need to deliver effective services.
    Throughout the discussion, both guests share early lessons from the implementation and reflect on what other PES can take from Finland’s experience.
    Key topics discussed include:
    • Labour market challenges shaped the need for reform
    Finland entered the reform with high unemployment, falling vacancies and rising long term joblessness. This context informed the decision to reorganise employment services and make them more responsive to local needs.
    • Decentralisation is intended to bring services closer to citizens
    The TE 24 reform transfers responsibility to municipalities and employment areas, enabling services to be tailored to regional needs and integrated with education, business support and wider municipal services.
    • Communication, staff preparation and coordinated support were essential for implementation
    Internal guidelines, information events, webinars, national campaigns and structured transition programmes supported the preparation phase. The KEHA Centre provided legal guidance, digital tools, performance monitoring and competence development to help municipalities assume new responsibilities.
    • Time, trust and careful sequencing are key lessons
    Early implementation highlighted the importance of realistic timelines, thorough planning and strong cooperation across all levels of the PES. Undertaking IT and service reform simultaneously increased complexity, reinforcing the value of phased and well-coordinated change.
    Further information:
    If you have any comments about this episode or would like to suggest future topics, write to: [email protected].
    20 min
  • Fair recruitment of third-country nationals
    The latest episode of PESPod – the podcast of the European Network of Public Employment Services (PES Network) – explores how Public Employment Services (PES) can promote fair and ethical recruitment of workers from outside the European Union.
    With skill shortages growing across Europe and many employers turning to third-country nationals (TCNs) to fill vacancies, this episode focuses on how PES can support recruitment that is transparent, rights-based and beneficial for both workers and employers.
    In this episode, host David Poyser is joined by Regina Konle-Seidl, Senior Researcher at the Institute for Employment Research (IAB) in Nuremberg, Germany, and Metka Barbo Škerbinc, Director-General of the Employment Service of Slovenia. Together, they discuss how Public Employment Services (PES) can strengthen their role as trusted intermediaries in international recruitment, working with employers, social partners and public authorities to prevent exploitation and ensure fair treatment of migrant workers.
    Regina and Metka also share insights from the PES Network Thematic Review Workshop on fair recruitment of third country nationals held in Ljubljana, Slovenia, in June 2025, as well as examples from various PES on how they promote fair recruitment.
    The episode also explores how Slovenia is applying this in practice, from validating employment contracts before work permits are issued, to organising ‘Living and Working in Slovenia’ events in nearby countries such as Bosnia and Herzegovina, North Macedonia and Serbia.
    Key topics discussed include:
    The growing importance of fair recruitment: With skill shortages across Europe, PES are taking a more active role in ensuring ethical international recruitment.
    PES as trusted intermediaries: From assessing working conditions to coordinating with labour inspectorates, PES can help guarantee fairness throughout the recruitment process.
    Innovative practices from Slovenia: Bilateral cooperation with neighbouring countries and information events abroad are helping protect workers from misinformation or exploitation whilst providing comprehensive information on living conditions, rights and obligations under Slovenian legislation.
    Future opportunities: How the EU Talent Pool could provide a transparent platform for international recruitment, making it easier for employers to connect with jobseekers in third countries while promoting fair working conditions.
    If you have any comments about this episode or would like to suggest future topics, write to: [email protected]
    27 min
  • AI, Algorithms and Digital Trends
    The latest episode of PESPod – the podcast of the European Network of Public Employment Services (PES Network) - explores the impact and transformative potential of artificial intelligence (AI) on PES.
    In this episode, host David Poyser is joined by two guests to discuss how PES can utilise AI to enhance service delivery, improve operational efficiency, and discuss key learnings and best practices that PES can adopt when designing and implementing AI.
    Joining him is Dr Willem Pieterson, author of the recently published PES Network Report ‘Opportunities of AI within PES processes and services’ exploring how these technologies can enhance service delivery, improve operational efficiency, and ultimately better serve jobseekers and employers. Willem provides an overview of the current state of AI adoption within PES before discussing trends such as agentic AI (systems capable of autonomous decision-making and actions).
    The second guest is Andreas Henningsson, Senior Strategist and Product Area Manager for AI and Data at Arbetsförmedlingen (the Swedish PES). Andreas shares how Sweden is innovatively using AI to match jobseekers with an expanded range of vacancies they might not have previously considered, by identifying transferable skills with hard and soft competencies. For example, this method could allow a data scientist to be matched to other roles in sales, education and other sectors.
    21 min
  • Regional Work Centres: How an innovative one-stop shop approach in the Netherlands provides better outcomes for jobseeke

    The latest episode of PESPod – the podcast of the European Network of Public Employment Services (PES Network) – shines a light on the strides being made in Regional Work Centres across the Netherlands.

    Maarten Camps, Chair of the Board at UWV, the Social Security and Public Employment Agency of the Netherlands, shares how these new hubs could strengthen the labour market in the Netherlands.

    In the episode, Mr Camps delves into the efforts made by UWV to enhance collaboration between municipalities, private partners, and other key stakeholders in the labour market. While the country’s unemployment rate is at a historic low of 3.7%, there is still room to expand job participation. Regional Work Centres can play a central role by offering support to those facing challenges related to disabilities, age, or inadequate skills.

    22 min
  • PES Network at 10 years: reflections and looking to the future with Network Chairs past and present
    The special, extended episode dedicated to the PES Network’s anniversary features insightful discussion and reflections from Network chairs, both past and present.
    This wide-ranging episode marks the development of the PES Network over the last decade including highlights, key achievements, milestones and the Network’s impact within the European labour market and policy landscape.
    The episode’s guests, alongside host and journalist David Poyser, are:
    Frank-Jürgen Weise: First Chair of the PES Network from 2014 to 2016 and former Chairman of the Executive Board of BA, the German PES;
    Fons Leroy: Former Chair of the PES Network from 2016 to 2018, and former CEO of VDAB, the PES of the region of Flanders in Belgium;
    Johannes Kopf: Former Chair of the PES Network from 2019 to 2023 and current Chair of the Executive Board of AMS, the Austrian PES; and
    Caroline Mancel: Current Chair of the PES Network Caroline Mancel, Deputy Director General of Actiris (the PES of the Brussels capital region).
    Caroline Mancel, the current chair, shares what makes the PES Network special to her, whilst Frank-Jürgen Weise, the first Chair, reflects on the benefits of formalising the network in 2014 and his opinions on the most important achievements in the Network’s ten-year journey.
    Fons Leroy discusses the focus on innovation and major transformations (“VUCA”) during his chairmanship, and Johannes Kopf, who served as the Chair during the COVID-19 pandemic and the invasion of Ukraine, highlights the value of the PES Network responding to these challenges.
    The episode also explores topics such as the evolution of the labour market, the continued developments of PES and the PES Network, AI-enabled services like the ChatGPT career counsellor in the Austrian PES, and the opportunities presented by the new European Commission.
    The episode concludes with a group discussion on the future of the PES Network and the guests' favourite memories from their time with the network. The PES Network Memo for the next European Leadership was highlighted as a key output to tackle the challenges of the future effectively.
    If you have any comments about this episode of PESPod or would like to suggest relevant topics for future episodes, write to: [email protected]
    44 min
  • A Lithuanian Perspective on the Future of Work

    Ms Balnanosienė's journey into the realm of employment services is not just a career choice but a legacy linked to her family history. Reflecting on her roots, she fondly recalls her grandparents, whose dedication to public service instilled in her a passion for helping others and contributing to her country. As she puts it, "New challenges are a great opportunity also for me as a person to grow every day.”

    Celebrating its 10th anniversary this year, the PES Network has developed an environment for knowledge-sharing and mutual support. Ms Balnanosienė commends the willingness of colleagues to share experiences and innovations, a sentiment echoed in her own commitment to the PES Network.

    A pivotal aspect of the conversation revolves around the future of employment services amidst the twin green and digital transitions. Ms Balnanosienė outlines the importance of adapting to evolving skill demands. For instance, Lithuania has introduced an initiative to launch regional career centres aimed at guiding individuals toward occupations aligned with future needs. Furthermore, she sheds light on the integration of artificial intelligence, with projects like the statistical profiling system and the introduction of PES’s digital colleague "Emma," which stands for Empathetic, Polite and Responsible in Lithuanian.

    Ms Balnanosienė's leadership extends beyond her role as the First Vice Chair, as she spearheads the PES Network's Communications Working Group, a shared learning format where members come together to develop ways for the PES Network to improve its communication activities and for PES to share what they are doing to reach out to citizens.

    Wrapping up, Ms Balnanosienė extends a message of unity and visibility for the PES Network, positioning it as a source of cooperation and advancement in the European employment landscape.

    If you have any comments about this episode of PESPod or relevant topics for future episodes, write to: [email protected].

    17 min
  • Skills, Innovation and Initiatives from the Greek PES with Spiros Protopsaltis
    The Greek PES Changemaker Reflects on Challenges and Opportunities in the Labour Market

    The latest PESPod episode explores persistent challenges faced by PES in Europe, including skills shortages and the transformative impact of the European Year of Skills, as well as how Greece is tackling the skills challenge and fostering a fair and inclusive labour market. Spiros Protopsaltis, Chairman of the Board of Directors of the Greek Public Employment Service (DYPA), provides insights and navigates through critical issues, offering solutions and discussing promising strategic initiatives.

    Spiros Protopsaltis underscored the transformative impact of the European Year of Skills, which runs until May 2024. He noted a surge in awareness and stresses the need for substantial investments in upskilling and reskilling programmes throughout Europe. According to him, there is an urgent need to bridge existing gaps and prepare the workforce for the demands of a rapidly changing job market.

    He emphasised the positive impact of the European Year of Skills in Greece, which, coupled with significant resources from the ESF and the Recovery and Resilience Facility, has allowed Greece to undertake large-scale initiatives. These include the modernisation of vocational schools and a record-breaking upskilling and reskilling programme for the unemployed.

    Protopsaltis points to a success story in Greece in upskilling on digital and green skills, noting this requires investment. “In one year, 220,000 unemployed persons have been trained and certified in digital or green skills. It's a massive programme funded with a billion EUR from the recovery, and it has become our flagship initiative during this past year,” he said.

    Protopsaltis also discussed Greece’s efforts in addressing a skills mismatch through a strategic emphasis on vocational education. He underscores the importance of aligning educational curricula with the dynamic needs of the job market to ensure a more harmonious integration of skilled people in the workforce.

    DYPA faces challenges as it navigates the complexities of digitalisation, impending workforce retirements, and the need to adapt to unpredictable external shocks. Protopsaltis highlights the importance of modernising PES systems to effectively address these challenges.

    In the podcast, Protopsaltis advocated for the enhancement of equal opportunities as a priority in workforce development. In order to achieve this, he stressed the need to provide broader access and increased mobility to address restrictions on career pathways.

    Protopsaltis’s insights highlight the importance of adaptability, strategic investments, and training for the PES Network. He underlined the need for attitudinal changes towards vocational education and training to address skill mismatches effectively in order to meet the labour market demands of the future.

    If you have any comments about this episode of PESPod or relevant topics for future episodes, write to us at: [email protected].

    27 min
  • Talking Mission and Ambition with PES Network Chair Caroline Mancel
    PESPod episode 19 shares Network plans and priorities for 2024 and beyond

    The latest PESPod episode #19 features the Chair of the PES Network, Caroline Mancel, discussing her background and what hopes and ambitions she has for the Network. Mancel, who assumed the role of PES Network Chair in July 2023, while continuing her role as Deputy Director General of Brussels-based PES Actiris, provides valuable insights into her journey, challenges faced by the European labour market, and next steps on her agenda. Mancel's background in international relations as well as her passion for fostering collaboration and making tangible progress shine through as she discusses the challenges facing the current labour market, such as skills shortages and mismatches, and the importance of addressing them: "We are really facing skills and labour shortages in the labour market, and we have started mapping how PES are measuring shortages across the EU. That's the first step to take, and now we're discussing a possible common approach…For all these challenges, we are really trying to embrace them in a very holistic way." She also acknowledges the European Year of Skills as a positive initiative by the European Commission during the podcast episode, saying that she believes the Year of Skills offers an opportunity to prioritise skills development. Not to be missed, the PES Network has contributed to the discourse with a paper on the European Year of Skills. Emphasising the importance of supporting the shift to green jobs, Mancel discussed the PES Network paper on support to greening the labour market. The paper explores how PES are adapting to the green labour market by mitigating its impact, supporting green industries, and addressing skill needs through various approaches, including partnerships and incentives. Mancel also emphasises the significance of European solidarity, mutual trust among PES members, and fostering concrete partnerships with stakeholders. Her commitment to creating a culture of value and importance within the PES Network highlights her leadership approach, promising a positive impact on employment services in Europe as they navigate the evolving labour market. With a focus on addressing labour market challenges, fostering partnerships, and promoting lifelong learning, Mancel shares that she aims to enhance the effectiveness of European Public Employment Services and benefit job seekers and employers alike. Download and listen to the 19th episode of PESPod wherever you listen to your podcasts including here. If you have any comments about this episode of PESPod or relevant topics for future episodes, write to us at: [email protected].

    If you want to contact us with ideas for interviewees, or questions you would like movers and shakers in the EU employment world to tell you about then just email us:
    A contribution to the European Year of Skills - Opinion paper: https://ec.europa.eu/social/BlobServlet?docId=27000&langId=en
    PES support to greening of the labour market: https://ec.europa.eu/social/BlobServlet?docId=26998&langId=en

    23 min

About PESPod - the insiders' guide to the EU labour market

From the publisher's feed

The PES podcast has the latest exciting news on the work of the Public Employment Services (PES) in the EU. The monthly podcasts are produced by the European PES Network. PES experts and researchers…

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