When searching for employees in the pet industry, hiring for attitude over aptitude is essential. Employers should focus on coachability and attitude and ask questions during the interview process to determine a candidate's problem-solving skills, adaptability, and ability to handle stress and pressure. Candidates should demonstrate a positive attitude and be willing to go beyond to exceed customer expectations. All of these qualities are essential for successful employees in the pet industry.

Links mentioned in this podcast:

PetBizHIVE Hiring Series

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

I am excited to be starting the Pet Business Revenue Series! There are challenges at every level of pet business growth but no one knows just what to expect at any phase until they get there. Everyone's business is unique but there are some common themes that appear at each level. The Pet Business Revenue Series is a 5-week series with panels of pet business owners at each level sharing their experiences, wins, and challenges.

This week's podcast panel focuses on businesses with up to $100,000 in annual revenue.

1. The Challenges of Growing Your Pet Business to the Next Level. (00:00 - 06:31)

2. Struggling With Instability: Moving From Burnout to Building a Legitimate Business (06:32 - 12:37)

3. Preparing for Team Growth in Canada: Canadian Labor Regulations and Resources for Small Businesses (12:38 - 18:51)

4. Taking Action and Planning Ahead: How to Prepare for Starting a Pet Sitting Business (18:52 - 24:20)

5. Optimizing Your Business: Niche It Down and Focusing on Growth (24:20 - 30:34)

6. Hiring Sooner and Other Tips for Your Pet Business (30:34 - 36:41)

7. Achieving a Balanced and Consistent Pet Care Schedule (36:42 - 42:22)

8. Achieving Freedom Through Business Growth: Five Year Goals (42:22 - 50:51)

Resources mentioned in this episode:

Canadian Federation of Independent Business (CFIB) a resource for small business owners in Canada

Here are links to each of our panel members!

Courtney Resweber of Courtney's Pet Care Mandeville, LA

Raisa Jari of Cat's Pyjamas Cat Sitting Toronto, Canada

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

This podcast provides practical advice to help entrepreneurs effectively manage and lead their pet business teams. I identify 8 specific tips to improve your communication to lead your team better and provide better services for your community.

1. Setting Up Effective Communication Strategies for Your Pet Business Team (00:00 - 07:34)

2. Improve Communication with Your Team: Establishing Expectations and Regular Check-Ins (07:35 - 14:52)

3. Five Ways to Grow Your Pet Business with Effective Communication (14:52 - 22:18)

4. Communicating Your Team Culture and Avoiding Miscommunication (22:18 - 30:00)

5. Celebrating Success and Balancing Autonomy in Communication Tips for Pet Business Owners (30:01 - 37:13)

6. Summary of 8 Tips for Communicating with Your Pet Business Team (37:14 - 38:36)

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

WalkerScout is a recruiting platform developed specifically for the pet care industry, designed to simplify the whole recruitment process. They offer job postings, virtual interviews, verification of work history, summaries and highlights of interviews to assist the pet business owner in their hiring process. This podcast takes a look at the importance of efficient hiring practices, as well as the pros and cons of hiring employees or contractors, recommended industry best practices for recruiting, and tips on how businesses can attract the best applicants including using job boards and referral networks. This podcast stresses the importance of having a good customer review, creating diversity, equity, and inclusion statements, and the benefits of having an optimistic attitude and treating everyone with kindness.

1. Hiring Manager For Pet Care Industries Joe Latona Background (00:00 - 05:16)

2. The Turning Point In Recruitment: Value Your Time as an Owner (05:16 - 10:22)

3. Finding Success in Filling a Market Demand for Pet Services (10:22 - 15:44)

4. The Pros and Cons of Recruiting Employees vs. Contractors (15:45 - 20:55)

5. Hiring for Attitude Not Skill: My Secret to Finding the Best Candidates (20:55 - 25:48)

6. The Ever-Evolving Professional Passion (25:48 - 30:31)

7. Navigating the Labor Challenges in the Pet Care Industry (35:36 - 41:04)

8. Exploring Challenges of Recruiting in Different Markets: Doing the McDonald's Test (41:04 - 46:17)

9. Finding the Right Employees for Your Pet Business: Tips from an Expert (46:17 - 51:35)

10. Steps to Take When Hiring During Low Labor Market Conditions (51:36 - 56:53)

11. How To Employ a Transition Process (56:54 - 01:01:47)

13. Recruiting for a Diverse and Profitable Team (01:07:04 - 01:11:55)

15. The Transformative Power of Referrals in the Dog Walking Industry (01:11:55 - 01:16:55)

Links to references mentioned in this podcast:

To schedule a free 1-hour workshop with Hannah at WalkerScout to discuss building a Diversity, Equity, and Inclusion statement, please click this link.

To schedule a call to obtain a free business account on WalkerScoutJobs, please click this link.

And for a direct link you can visit WalkerScout.com

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

This podcast explains how you can utilize a Client Demographic survey to provide tailored services to customers and market more efficiently to the pet services industry. It encourages surveying customers’ demographics and psychographics, as well as strategically asking questions that will help you know what they value and why they value your pet business.

1. Unlock the Potential of a Demographic Survey for your pet business (00:00 - 07:23)

2. Why People Love Our Services: Analyzing Our Clients' Responses (07:23 - 14:16)

3. Gathering Client Demographic Data to Enhance Your Marketing Strategies (14:18 - 21:20)

4. Connecting Pets and People in the Medical Community (21:21 - 23:39)

Resources for this episode:

PetBizHIVE Facebook Group

Grow Your Daily Dog Walking Business With DogCo Launch (Michelle Kline's group)

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

Anne-Marie Kaden comes to bookkeeping with a unique perspective on the pet industry - she has owned an operated a successful team of pet sitters in North Carolina which she sold in 2022 and now has started two pet businesses in Colorado - Tiny Paws Pet Sitting and Tiny Paws Bookkeeping. In this interview, she identifies the key factors of success in the pet business, such as understanding financial statements, delegating tasks, reserving retained earnings, and working with a professional bookkeeper. We also have a chat about the benefits of the book Profit First for an entrepreneur to gain clarity on their number. This podcast is perfect for entrepreneurs who are looking to start a pet business or who want to make sure they are taking the right steps to find success.

1. A Peek into Anne-Marie Kaden's Journey to Colorado (00:00 - 05:59)

2. Blazing a Trail in Bookkeeping: The Challenges of Managing a Pet Sitting Business (05:59 - 11:44)

3. Delegating To Take The Pressure Off: The Opportunity Cost of Growing a Business (11:44 - 17:22)

4. Maximizing Your Time and Expertise as a Business Owner (17:23 - 23:26)

5. Understanding the Power of Profit & Loss Statements in the Pet Industry (23:26 - 28:42)

6. The Benefits of Proactive Business Accounting (28:42 - 34:01)

7. The Importance of Building an Accountancy Relationship for Pet Businesses (34:01 - 39:37)

8. How Profit First can change Business Perspective (39:37 - 45:01)

9. Setting Money Aside to Achieve Business Goals - A Guide For Entrepreneurs (45:01 - 50:28)

For more information about Anne-Marie and her services you can check out her website at TINY PAWS BOOKKEEPING

You can also follow her on Instagram for some pet business financial tips!

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

I had the privilege of attending the Livestream of America's Labor Crisis in Nashville, TN on May 4th, 2023. It investigated the labor crisis in the United States through the lens of the business owner. The speakers shared on how to address these issues, as well as tips on how employers can take better care of their employees.

1. The War on Work: Exploring America's Labor Crisis (00:00 - 07:21)

2. The Two Percenters: Finding The Hard and Challenging Boredom Through Life-Hacks (07:21 - 14:59)

3. Developing Grit and Guts: A Guide for Leading Your Pet Business (15:00 - 22:28)

4. Organize Your Team and Business Information with an Online Staff Hub (22:29 - 23:16)

America's Labor Crisis Livestream Recording

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

This podcast provides an overview of resources available to pet business owners to help them succeed. It goes over important considerations such as exit planning and making sure family members and clients are taken into account in the case of injury, illness, or death. Lastly, it provides tips on how to make sure loved ones are informed and prepared in the event of an unexpected situation.

1. Creating an Exit Plan for Your Pet Business (00:00 - 07:02)

2. Preparing Your Pet Business and Family for the Unexpected (07:04 - 11:35)

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

Lisa Spector is a Juilliard-trained classical pianist. Since graduating from Juilliard, she's taught piano at the university level, owned a music school in her community, toured internationally, won 1st prizes in national piano competitions, advanced to finals in international competitions, performed in arenas of 18,000 in China, and recorded music for pet anxiety that gained national and international press with a calming presence in over 1500 shelters. She is passionate about canine sound therapy and has used the tools and research to help her own dogs along with thousands of other dogs that suffer from noise anxieties and phobias.

Data has shown that over 70% of dogs can suffer from anxiety triggered by different noises, and canine sound therapy can be used as a powerful tool for classical conditioning to help reduce anxiety. One of her programs, My Zen Pet, has a Music for Dogs streaming link available along with training and education for pet parents. 

Learn how you can use canine sound therapy in your pet business to help client's dogs who suffer from sound phobias and anxieties.

She also provides tricks and hacks to advanced classical pianists because her motto is HOW DO I MAKE IT EASIER

1. The Juilliard-Educated Pet Calming Maestro (00:00 - 05:35)

2. From Stressed to Zen: a Journey in Pet Calming (05:35 - 11:15)

3. Calming the Nervous System: Using Music for Dog Anxiety and Sound Sensitivity (11:15 - 16:38)

4. Establishing an Auditory-Friendly Environment to Improve Pet Health and Behavior (16:38 - 22:00)

5. Soothing with Lower Frequencies: Playing Piano with One Hand for a Calmer Canine Environment (22:00 - 29:51)

6. Unlocking Health and Behavior Benefits for Pet Parents with My Zen Pet Music System (29:52 - 35:33)

7. Classical Music for Calming the Canine Nervous System (35:34 - 41:04)

8. Membership Opportunities and How to Avoid Making a Mistake in Your Own Membership (41:04 - 46:30)

Here are the links that were mentioned:

MyZenPet.com/tips

Tips for using Canine Sound Therapy for improved health and behavior.

MyZenPet.com/biztips

3 Mistakes to Avoid In Your Membership

MyZenPet.com/join

Dog Gone Calm waitlist

https://lisaspector.hearnow.com

Dog Gone Calm on all streaming platforms

https://pianoninjatricks.com

Best free piano ninja tricks

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

What happens if you break your leg like I did...or worse?

Do you have a plan for your pet business?

This episode speaks to both solos and teams with practical tips to repel your own Murphy.

Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help!

Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn.

PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship!

“I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” <– If that sounds like you, please consider rating and reviewing this show!

This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard!

Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!