What happens when privacy stops being a legal issue and starts shaping whether your business can grow?

 In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore why privacy is now a commercial issue, not just a compliance one.

They’re joined by Joe Jones, Director of Research and Insights at the IAPP, and Jennifer Appleton, Managing Director at ISO Quality Services, to discuss how organisations are turning privacy into a source of trust, resilience and competitive advantage.

Hear why businesses are losing deals, slowing procurement and stalling expansion plans because they can’t clearly explain howdata is being used and why frameworks like GDPR and ISO 27701 are becoming essential foundations for growth.

From privacy by design and AI governance to customer trust and cross-border data challenges, this episode explores why the organisations embedding privacy into the way they operate are often the ones moving faster, scaling smarter and building trust that lasts.

Find out more at ISMS.online

Today, regulators don’t just want compliance, they want accountability and resilience.

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore how the shift of expectations isn’t just about speed, it’s about demonstrable, baked-in compliance.

Regulators are no longer passive; they’re proactive, prescriptive, and punitive.

They’re joined by Paul Vane, the Information Commissioner for the Jersey Office of the Information Commissioner, a man who has worked in privacy and data protection for over two decades and uniquely equipped to clarify how the relationship between company and regulator should work, and why sometimes it doesn’t.

Hear what you should be planning for, months or years before a breach, how the mindset for crisis readiness needs to be a continuous process rather than a periodic exercise, and how themember of staff best equipped to cope, should the worst happen, often isn’t from the senior leadership team. 

 The ultimate ambition is to shift the culture from “responded well” to “being able to see it coming”. It’s no longer enough to simply recover in a crisis, the expectations are now to think about future risks and show some evidence of how you mitigated those dangers ahead of time.

Find out more at ISMS.online

What does a cyber incident really cost a business?

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore the hidden commercial impact of weak security, poor compliance and delayed investment in resilience.

They’re joined by Alan Hughes, Chief Operations Officer at Savenet Solutions, who has worked with organisations before, during and after major cyber incidents witnessing the long-term fallout that often never makes the headlines.

Hear why the real damage doesn’t stop with the breach itself, from lost contracts and stalled growth to reputational harm thatcan take years to recover from.

The episode explores why smaller businesses are increasingly being targeted, how supply chain requirements are reshapingcustomer expectations and why doing nothing can quickly become the most expensive decision a company makes.

From ransomware attacks and failed security questionnaires to business continuity, tested backups and recovery planning, this episode looks at what separates the organisations that recover quickly from the ones left trying to rebuild.

Find out more at ISMS.online

What happens when your business grows faster than its foundations can handle?

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore why the companies that scale successfully aren’t necessarily the ones that achieve compliance fastest. They’re the ones that build security, privacy and governance into the way they operate from the very beginning.

They’re joined by cyber leader Purvi Kay, whose experience spans government, aerospace and FTSE 100 boardrooms and Andy Ellis cybersecurity advisor, former Chief Security Officer at Akamai and author of 1% Leadership.

Hear why “security debt” can quietly build as startups race to grow, why compliance should be treated as a product featureand how resilience becomes a competitive advantage as organisations scale.

From secure-by-design principles and embedded security teams to risk appetite, customer trust and leadership accountability, this episode explores what high-growth firms get right and why resilience is about far more than passing an audit.

Find out more at ISMS.online

What happens when a cyber attack doesn’t just disrupt your business, but stops it completely? In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore why resilience has become a defining business challenge fororganisations of every size.

Using the Jaguar Land Rover cyber attack as a case study, alongside insights from cybersecurity expert Pierre Noel and Professor Ciaran Martin, founding CEO of the UK National Cyber Security Centre, they unpack the growing gap between compliance and genuine operational resilience.

Hear why businesses are moving from prevention to preparedness, why supply chain resilience matters now more than ever, and why the organisations best placed to survive disruption are the ones building resilience into every part of their operations.

Find out more at ISMS.online

Why do organisations still struggle to turn security policy into real-world behaviour?

 In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore how regulations like NIS2 place direct accountability on senior leaders whilst, in many organisations, compliance still lives on paper and not in practice.

They’re joined by Professor Steven Furnell, Professor of Cyber Security at the University of Nottingham, an expert in the intersection of human, technological and organisationalaspects of cyber security and full of good advice on turning policy into real action.

 Hear how having a policy isn’t the same as people understanding how it applies directly to them and their job,the importance of moving away from ‘tick box’ compliance and how, wrongly handled, security training and tests can feel punitive, rather than supportive.

 Because if staff are using unapproved processes or shadow I.T. and A.I, it might actually be a clue to what resources the business is lacking and a cue to ask the questions that fillthe gaps compliantly.

Find out more at ISMS.online

What happens when a third-party company suffers a security breach, way down the supply chain – and the people who suffer are your customers?

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore how, even if your systems are strong, a weak supplier can shut you down, how regulators and investors are demanding stronger supplier governance, and what you need to do about it.

They’re joined by Madelein Van Der Hout, a senior analyst in cyber security and risk at Forrester who digs into the detail of recent high-profile breaches and what questions businesses should be asking, and the University of Oxford’s Professor Ciaran Martin - founding CEO of the UK National Cyber Security Centre and one of the UK’s leading voices on cyber resilience.

Hear how the cost of a supply chain breach can be more than financial, ways to identify risk and dig deeper into supplier assurances, and how to cope with the regulatory landscape as it evolves and develops

Because it’s not just the disruption and damaged reputation a breach can cause, it can affect the profitability of both suppliers and clients, and employee job stability.

Find out more at ISMS.online

What happens when employees start using AI toolsfaster than organisations can govern them?

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore why AI governance has quickly become a business-critical issue, from shadow AI and data privacy risks to accountability, trust and emerging regulation.

They’re joined by Professor Andrea Isoni, who works with organisations navigating AI governance and risk and A-LIGN’s Patrick Sullivan, VP of Strategy and Innovation, who advises businesses on AI strategy, governance and emerging technologies.

Hear why governance is no longer just about compliance, but about building resilience, visibility and trust as AI becomes embedded across organisations.

Find out more at ISMS.online  

AI Governance hub: AI Governance | ISO 42001Readiness Checklist: Guide to AI Compliance Blog by Patrick Sullivan: Why AIGovernance Stopped Being Theoretical and What Leaders Must Do Next | A-LIGN

What happens when your biggest deal stalls at the final hurdle because procurement asks questions your business cannot answer?

In this episode of Phishing for Trouble, IO’s Rebecca Harper and David Holloway explore why compliance is now a commercial issue, not just a technical one.  

They’re joined by Daniel Bailey from ECI Partners who spends his time helping ambitious companies grow, and the University of Oxford’s Professor Ciaran Martin - founding CEO of the UK National Cyber Security Centre and one of the UK’s leading voices on cyber resilience.  

Hear why “resilience” now shapes valuation, customer trust and long-term growth, from investor due diligence to cyber risk and boardroom accountability.

Being compliant on paper can be one of the most expensive mistakes a business makes, but those companies building resilience in early are the ones moving fast, winning big and scaling smarter.

 Find out more at ISMS.online

Compliance, security, privacy, AI risk. There's a lot of noise out there, and not much of it is useful when you're the one having to do the work.

Phishing for Trouble is the business resilience podcast from IO (ISMS.online), the platform thousands of teams use to manage compliance and build resilience day to day.

Rebecca Harper and David Holloway talk to the security leaders, specialists and business experts they actually learn from, the kind of guests who give you something to take back to your team on Monday.

Honest, practical, sometimes a bit awkward. Always useful.