In this episode of Stories from the River, guest host Tyler Trill, Senior Communications Manager at Broad River Retail, sits down with Broad River Retail's IT experts Robert Ferguson, Associate Director, IT Infrastructure & User Services, and Tim Sobkowiak, Associate Director, Retail Technology & Project Management, to dive into the world of cybersecurity, with a specific focus on phishing attacks.

The discussion breaks down how phishing techniques have evolved from suspicious emails to sophisticated text messages, QR code scams, and AI-powered voice impersonations. Robert and Tim share real-life examples of successful phishing scams, explain why these attacks remain effective, and offer practical advice on how to recognize and respond to threats. Key takeaways include the critical roles of strong passwords, multi-factor authentication, and most importantly, ongoing education for every team member—not just IT. The episode emphasizes that staying safe online is everyone's responsibility, both at work and at home. Listeners will walk away better prepared to spot and stop phishing attempts before they cause harm.

Watch this episode on YouTube: https://youtu.be/Aj8A5NqKmq8

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