In this episode, Petro and Sophia talk about customer service and having integrity in your business.

Sometimes things go wrong. You'll screw things up from time to time as a business owner. And you won't be able to make everyone happy 100% of the time. But when you take a moment to fix the problems you cause (or don't cause) you'll have even happier clients than before the problem arose.

Listen to this episode to hear some of our stories.

Links & Sponsors

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

Candra and Sophia successfully completed their first annual business building and planning retreat, and Sophia wants to share what she learned!

Listen to this episode for a glimpse into what they did and some ideas for how you can do it for yourself and your own business.

Links & Sponsors

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Check out Buffer and take your time back by scheduling your social media posts.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

In this episode, Petro and Sophia talk about how important your branding and content is. Is it best to agonize over every decision or get right to the point and get it out, already?

You might be able to guess by the tone of that question what our opinion is. But there are a couple things you need to remember when addressing your branding and social media posts! First, you need to know exactly what your brand is, and next, that you adhere to that vision for your business in all of your social media posts, on your website, and in how you deal with people in general. 

We discuss the ups and downs of branding, what to consider, and what to relax about! Listen to this episode.

Links & Sponsors

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

When was the last time you did any goal setting or planning for your business? Last month? Last year? When you started your business?

So many creative business owners have done absolutely no goal setting or planning. But Sophia is making a point of setting goals and planning for 2020. Because if you don't have a goal in mind or a plan of how you'll reach that goal, then you'll just be floating through your business life with no direction or understanding of how to grow.

Listen to this episode to get some advice on how to set concrete goals and how to plan for the year to come so you're prepared for success.

Links & Sponsors

Buy Masters of Sales: Secrets From Top Sales Professionals That Will Transform You Into A World Class Salesperson

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

Have you seen any Facebook ads lately for bringing in more clients, converting more leads, or generating billions and trillions of dollars of income all while travelling the world and living a life of leisure?! We all have. And they're annoying.

The truth is that you don't have to do any of that crap to run a successful business. But so many of us fall into the trap of signing up for all the webinars, and buying all the courses, and paying for all the software... Listen to this episode for our permission to do your own thing and ignore all those exhausting, stress-inducing ads.

Links & Sponsors

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

We talk a lot about wedding and portrait photograph on this podcast. But in this episode, Petro and Sophia are thrilled to speak with Jesse Dittmar, who photographs "people who are affecting the world." In other words, they're celebrities. Which we believe makes us famous adjacent adjacent!

Listen to us totally geek out over Jesse's work, and hear all about how Jesse got his start in the industry photographing celebrities. For those of you who want to photograph things that are not necessarily "the usual," this is a must listen, and it's one of our favourite episodes to date.

Links & Sponsors

You can find Jesse Ditmar at his website and on Instagram. But we recommend that you purchase his latest book, Two The Book, right here!

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.

We're back!

Thanks for hanging in with us while we've been on hiatus. We didn't ask for permission. But Petro had a baby and Sophia has been busy, so we took a break! And now we are back. AND we've moved our podcast to a new platform (so you might need to resubscribe--tap here to find out where you can subscribe) and changed up our show notes, and we know you are going to love the new show just as much. And on that note, we want to talk about doing your own thing in business...

With your own business, you should have your own policies and procedures. Catch Sophia's latest rant all about people complaining about doing the same thing over and over again that they hate, but neglecting to do anything any differently. Listen to this episode to get our permission to run your business the way you want to.

Links & Sponsors

If you're looking for a new CRM for your new or growing creative business, we have a special treat for you! Get an extra 30 days with your free trial when you sign up with Táve! That's a total of 60 days free! Click this link to sign up with our favourite CRM for creatives.

Do you ship or mail goods to your customers or clients? Well, for our Canadian listeners, we have the BEST online platform to help make that easy, save you time, gas, and money. Sign up for your free account with Freightcom using the promo code SOPHIA and start shipping with all the major national carriers, wow your customers, and make your life easier. Tap right here to sign up.

Thanks to Benjamin Edward for our artwork and Bensound for our theme music.