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Join Jessica Gillingham and Kristian Lupinski on this week’s episode of Pillow Talk Sessions as they welcome Brendan Geraghty, CEO of the Association for Rental Living, to discuss how hospitality is reshaping the Build-to-Rent (BTR) sector.
Key takeaways include:
🔹 The Hospitality-BTR Connection – Insights into how BTR is adopting hotel-inspired practices to enhance the resident experience.
🔹 #BrandbeforeBuilding – Understanding the focus on brand experience over physical infrastructure.
🔹 Service-Oriented Talent – Exploring the new workforce shaping the BTR sector.
🔹 UK vs. US Perspectives – Contrasting the strengths and lessons of these two key rental markets.
🔹 What’s Next for BTR – Trends and innovations redefining rental living.
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Freya Richard, Director of Operations & Leasing at Vertus, for an engaging conversation about how hospitality and Build-to-Rent (BTR) are learning from each other.
Key highlights include:
🏘️ Lessons in Community – How Vertus is applying BTR community-building strategies to their upcoming aparthotel brand, Vertus Edit.
⚙️ Operational Insights – Anticipating the challenges and opportunities of managing aparthotels versus residential buildings.
📲 Tech-Enhanced Living – Specific technologies Vertus uses to elevate resident and guest experiences.
♻️ Sustainability in Focus – Vertus’ commitment to green practices and how they’re integrated into their aparthotel strategy.
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
In our latest episode, Jessica Gillingham and Krstian Lupinski sit down with Yianni Tsitouras, Founder & CEO of POHA House, to explore how POHA is redefining co-living with a focus on community, sustainability, and well-being. This conversation is filled with insights on the future of co-living and the ways it can foster connection and purpose in everyday spaces.
Tune in to hear about:
🔹 The Co-Living, Co-Working, and Co-Spaces Concept – Yianni shares how these spaces combine flexibility with community for a unique living experience.
🔹 Commitment to Sustainability – From cradle-to-cradle building design to zero-carbon goals, Yianni talks about the challenges and triumphs in eco-friendly development.
🔹 Building a Trusted Brand – Discover how POHA House builds trust and engagement, setting new standards in the co-living sector.
🔹 A Diverse Community for All Ages – Learn how POHA House creates inclusive spaces that meet residents’ unique needs at every life stage.
If you’re passionate about community-centric and sustainable living, don’t miss this episode! 🎧
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Michael Levie, co-founder of citizenM, to dive into how citizenM is reshaping the hospitality industry with a bold, customer-first approach. 🎙️
Michael shares his insights on everything from digital transformation to creating unforgettable guest experiences. We explore citizenM’s unique strategies and how they’re influencing the Build-to-Rent and hospitality sectors. 🏢✨
Listen in as we discuss:
How citizenM balances technology with genuine human connection 🤖❤️
The power of brand identity in redefining guest experiences 🌍
Lessons in creating adaptable, modern spaces for today’s travelers 🧳🛌
Don’t miss this inspiring conversation with one of hospitality’s visionary leaders! 🎧
#PillowTalkSessions #Podcast #citizenM #HospitalityInnovation #CustomerExperience #MichaelLevie
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
In this episode, hosts Jessica Gillingham and Kristian Lupinski sit down with Suzanne Luscombe, Strategic Growth Director at resiCentral, to dive deep into the Build-to-Rent (BTR) and Co-Living sectors.
🎙️ What to expect:
🏢 Key strategies for positioning brands in BTR and Co-Living sectors.
🌱 The growing importance of sustainability and green buildings in rental living.
💻 How technology is transforming modern living spaces in mixed-use developments.
🔮 Future trends shaping flexible living, urban environments, and how we work and play.
It’s a fascinating discussion you don’t want to miss!
Tu Subscribe directly visit: https://www.pillowtalksessions.com
#PillowTalkSessions #Podcast #BuildToRent #CoLiving #Sustainability #FutureOfLiving #Technology #FlexibleLiving #BTR
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
We’re thrilled to announce the launch of our very first episode of Pillow Talk Sessions! 🎉
In this premier, we’re diving into the exciting convergence of the hospitality and Build-to-Rent (BTR) sectors with our special guest, Iain Murray, Head of Operational Living at Bidwells.
🎙️ What can you expect?
🏢 How the BTR sector is learning from hospitality to enhance resident experiences.
👥 Why building a strong sense of community is key to resident loyalty and retention.
📐 The impact of innovative space design on creating more flexible, engaging living environments.
💼 How talent from hospitality is reshaping BTR with a customer-centric mindset.
Join us as we explore these fascinating insights and more with a true industry leader.
🔔 Tune in to our premiere episode and be part of the conversation shaping the future of hospitality and rental living!
#PillowTalkSessions #PodcastPremiere #BuildToRent #Hospitality #ResidentExperience #CommunityBuilding #SpaceDesign #OperationalExcellence #FutureOfLiving #BTR
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
We are thrilled to announce the launch of our new podcast series, Pillow Talk Sessions—where hospitality, real estate, and rental living meet to shape the future of how we live, work, and play!
Join us, Jessica Gillingham and Kristian Lupinski, as we dive deep into the heartbeat of lodging. We’ll be exploring the transformation from simply providing spaces to creating experiences—and how customer-centric models are reshaping the landscape of hospitality, multifamily, and living sectors.
✨ What’s in store? ✔️ Conversations on the shift from asset-focused approaches to experience-forward strategies. ✔️ Insights into how prop-tech is revolutionizing how operators optimize assets. ✔️ Discussions with industry leaders who are reshaping the future of lodging and living.
We’ve lined up some incredible guests for our first season, including:
Iain Murray, Head of Operational Living at Bidwell
Brendan Geraghty, CEO of The Association for Rental Living (ARL)
Konrad Koczwara, Founder/CEO of Elevated Living
Michael Levie, Former co-founder & COO of citizenM
Freya Richard, Director of Operations and Leasing at Vertus
Suzanne Luscombe, Strategic Growth Director at Resicentral
Yianni Tsitouras, Founder/CEO of POHA House
Katherine Rose, Managing Director of VervLife
🔔 Stay tuned for our first episode, where we’ll bring you the voices of visionaries driving the future of this dynamic industry!
#PillowTalkSessions #PodcastLaunch #Hospitality #Multifamily #RealEstate #PropTech #CustomerExperience #FutureOfLiving #PodcastAnnouncement #BTR
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.
From the publisher's feed
Pillow Talk Sessions is a podcast about modern hospitality operations and how guest experience is operationally delivered in a tech-enabled world.
Hosted by Jessica Gillingham,…
Each episode explores how hospitality is evolving beyond traditional hotels. From the hotelization of real estate to the rise of platform-driven and automated operations, we unpack how technology, systems, and organizational design are reshaping how stays are designed, delivered, and experienced.
Pillow Talk Sessions goes deep on hospitality operations, technology, and strategy. Topics include new operating models, guest experience delivery, AI and automation, platform ecosystems, and the convergence of hotels, short-term rentals, and serviced living.
This podcast is for hospitality operators, founders, owners, and technology leaders who want to understand the future of hospitality beyond trends, and how modern hospitality actually works on the ground.
About your host
Jessica Gillingham is the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency,” and is also an industry speaker, adviser, and the CEO of Abode Worldwide, a global strategic communications and PR agency for the tech transforming hospitality.
The podcast is brought to you by the team at Abode Worldwide.