Pink Elephant - The IT and ITIL Service Management Experts

What is the value of availability and uptime? Is it possible to attain five nines and only 5.25 minutes of downtime per year? Listen to part two as Jack Probst continues his quest to find out if we can legislate availability by presenting you with an understanding of what availability is, what risk is and how to reduce it, and what all those nines translate into.

I need five nines! Or even six nines! In the survival-critical IT infrastructure of today’s business and Government, 99.9999% availability (32 seconds per year of downtime) is more than a concept; it’s a reality. Five nines or 99.999% availability (5.25 minutes per year of downtime) is commonplace. IT infrastructures now literally hold people’s lives in their “hands”. Listen to this podcast and find out if we can legislate availability.

When determining staffing levels, it’s always good practice to make sure your staff is the right size no matter what department you’re in. Listen to IT Service Management Consultant, Jim McKennan, as he describes running a cost-effective and efficient department.

Join us for the conclusion of the magical world of COBIT®. IT Governance is an important factor in the corporate world – find out why it is now and not before. IT objectives are becoming quite a significant factor for companies. COBIT has become the umbrella and integrator for a number of best practice frameworks. Take a quick trip into the world of COBIT for a high level overview of what an IT organization implementing best practices should be doing.

Join us for part 3 of the magical world of COBIT®. IT Governance is an important factor in the corporate world – find out why it is now and not before. IT objectives are becoming quite a significant factor for companies. COBIT has become the umbrella and integrator for a number of best practice frameworks. Take a quick trip into the world of COBIT for a high level overview of what an IT organization implementing best practices should be doing.

Join us for part 2 of the magical world of COBIT®. IT Governance is an important factor in the corporate world – find out why it is now and not before. IT objectives are becoming quite a significant factor for companies. COBIT has become the umbrella and integrator for a number of best practice frameworks. Take a quick trip into the world of COBIT for a high level overview of what an IT organization implementing best practices should be doing.

Enter the magical world of COBIT®. IT Governance is an important factor in the corporate world – find out why it is now and not before. IT objectives are becoming quite a significant factor for companies. COBIT has become the umbrella and integrator for a number of best practice frameworks. Take a quick trip into the world of COBIT for a high level overview of what an IT organization implementing best practices should be doing.

Take a quick trip into the world of ITIL® for a high level overview of what an IT organization implementing best practices should be doing. Part 4 continues with a look at what ITIL is.

Take a quick trip into the world of ITIL® for a high level overview of what an IT organization implementing best practices should be doing. Part 3 continues with a look at what ITIL is.

Take a quick trip into the world of ITIL® for a high level overview of what an IT organization implementing best practices should be doing. Part 2 continues with a look at what ITIL is.