In this episode of the RevPartners Podcast, CEO Tim Kopp of Terminus, the leading ABM platform that powers high-performing go-to-market teams, opens the “Three P” Playbook that Terminus has used to improve their retention rate by more than 30 points over just two quarters. Tim says that, “The greater the NRR, the quicker companies can scale.” So what goes into increasing NRR? Listen to hear how Tim and Terminus raised the NRR bar through three pillars - prioritizing People over products, putting retention into the framework of Processes, and “last, but not least,” setting Product offerings to better serve customers in the long run. And most importantly, don’t miss “Crew Chief” Tim Kopp’s last surprising but applicable takeaway he adds in at the end of the conversation!