Join Carlos, Matt, Nev and Pip for a very busy show. In today's episode we talk about a disastrous flight for one national carrier, the big low cost carrier is looking for more cabin crew, Canada gets some low cost news for internal flights and we give our review of the latest Plane Safety video. We welcome our first ever LIVE Plane Safety segment, we remember 9-11 with a very special piece of audio and Nev's passenger experience welcomes Andrew Smith. Pip is raising money for a great cause by walking the London Marathon. Take yourself to http://www.planesafetypodcast.com for more information and donate if you can.