Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of the Coin Laundry Association.

In this episode, PlanetLaundry Editor Bob Nieman chats with Waleed Cope, owner and operator of The Soap Box – which is a laundry, drycleaning and sneaker-cleaning enterprise, based in Brooklyn, N.Y.

Waleed shares his thoughts on the importance of customer support, texting to build business, and today’s evolving laundromat industry – as well as explaining how he got involved with cleaning sneakers and what it’s like to live life as a “laundry pirate.”

We hope you enjoy this conversation. We invite you to listen to more PlanetLaundry Podcasts at https://planetlaundry.podbean.com.

This edition of the PlanetLaundry Podcast has been made possible thanks to the generous sponsorship of Speed Queen: go.speedqueencommercial.com/routine.