Platform Players

Want to keep providers engaged on your platform? Consider this your master class! In Episode 3 of Platform Players, Fran Maier discusses how to create a community of advocates, drawing from her experiences as a co-founder of Match.com in the early 1990s and her current role as CEO of BabyQuip.

Not having a risk program is...risky. This is true even if your marketplace is in the early stages of growth. Most startup founders are not risk experts and tend to avoid putting a program in place due to lack of knowledge or of funds.

The results could be costly.

In this episode of Platform Players, Jeremy Gottschalk talks about why he built the Marketplace Risk and gives marketplace leaders some key pointers about building a solid risk program.

90 percent of the population thinks of their pets as family members. So how do you convince that audience to trust your marketplace to connect you with the right caretaker for your furbaby?

Jason Meltzer and his team at Wag! convinced millions of people to trust a “stranger” with their dogs. Learn how he went from being a passionate dog walker to an all-star Platform Player by developing a unique onboarding process.