In this episode we discuss pet care, longevity of our furry friends and how AI is transforming pet healthcare with Dr. Kevin Toman, a veterinarian with over 40 years of experience. 

We discuss the current state of veterinary practices and what you should know...do you really need all the vaccines you get texts about or discussed in your wellness visit?   

We discuss how to help our pets live their best and longest lives.

We also weave in AI's role in improving pet longevity, making veterinary care more efficient, and empowering pet parents to make better decisions.

Key Topics

• AI in veterinary medicine
• Cost-effective pet care solutions
• Veterinary practice transformation
• Pet longevity strategies
• Pet owner empowerment through AI

Sound Bites

• "AI enables me to respond in minutes instead of days"
• "Most vet visits are tied to 20-25% of what you pay"
• "AI makes us the smartest consumers in history"

Chapters

09:01
The State of Traditional Veterinary Care

15:46
Embracing Telemedicine and Longevity for Pets

21:03
Understanding Supplements and Their Impact on Pet Health

Resources:

TheLongevityvet.com

Freevetcall

PlaybookAIPartners - AI Mini Solution Locker

The Huddle - Community - Let's Collaborate and Execute Together

#Podmatch

Sandy Kibling, Chief Playmaker at Playbook AI Partners, discusses practical strategies for staying current with AI amidst the overwhelm.

She introduces two solutions:

1) AI Mini Solution Locker gives individuals, teams, and businesses access to practical, bite-sized AI training designed to help individuals learn quickly, apply immediately, and stay current as AI tools continue to evolve.

With a growing library of 15+ mini courses, each course is designed to be completed in approximately 20 minutes, so you are not blocking off hours of the day.

Whether you are just getting started, improving your prompting, exploring AI tools, or building repeatable workflows, the AI Mini Solution Locker helps you move from “I know AI matters” to “I know how to use it to impact my personal or business use.”

2) The Huddle is a community of individuals, business owners, and professionals learning how to use AI in practical, responsible, and meaningful ways.

Inside the community, members can: ask questions, share wins, learn from others, explore new tools and build confidence using AI.

Includes:

• Access To The Entire  AI Mini Solution Locker
• Two Live Sessions Each Month - Learn About A New AI Tool or Latest AI Trends
• Training  Camp Sessions (quarterly) - Go Deeper With Guided AI Implementation
• Life time Access to AI Mini Solution Locker (AI Locker content updated frequently to ensure the latest content)

Key Topics

• Time management in AI learning
• Overcoming overwhelm with bite-sized courses
• Community support for AI adoption
• Practical AI skills for business growth
• Regular updates and resources in AI education

Takeaways

• Short, focused AI courses can be completed in 20 minutes or less.
• Community and live sessions are key to staying current in AI.
• Affordable, practical resources help busy professionals learn AI effectively.
• Regular updates ensure AI training remains relevant.
• Focusing on one problem at a time prevents overwhelm.

Sound Bites

• "Learn AI faster with bite-sized courses."
• "AI can streamline repetitive tasks."
• "Take AI learning one step at a time."

Chapters

Navigating the AI Landscape

05:38
Introducing the AI Mini Solution Locker

12:45
The Huddle: Building Community and Support

Resources:

PlaybookAIPartners

Join The Huddle Free for June - Type "THEHUDDLE" at checkout

Voice AI is quickly changing the way small businesses communicate with customers, answer questions, capture missed opportunities, and build stronger relationships. 

In this episode, Sandy Kibling sits down with Laurent Cohen, CTO of Get Oblique, to explore how Voice AI is helping small businesses improve customer service, respond faster, and create more consistent customer experiences.

Laurent shares his perspective on why AI is not about replacing human judgment, but strengthening it. From answering calls to supporting customer interactions, Voice AI can help businesses stay responsive while still requiring leaders to apply transparency, ethics, and thoughtful decision-making.

The conversation also explores one of the most important parts of AI adoption: trust. Laurent explains why disclosing AI use matters, how emotional understanding plays a role in customer service, and why small businesses need to think carefully about how AI represents their brand. As Laurent notes, “AI is like a currency, it emphasizes who you are.”

Listeners will walk away with practical insights on how small businesses can begin using Voice AI, where it can create real value, and why the best AI strategies combine technology, transparency, and human judgment.

Sound Bites

• "Working with an AI is applying human judgment"
• "Not disclosing AI in calls breaks trust"
• "AI is like a currency, it emphasizes who you are"

Chapters

02:48
Laurent's Journey and Insights on AI

06:02
Building a Profitable Business with AI

08:55
Understanding Voice AI and Customer Interaction

12:11
The Importance of Trust in AI

15:11
Case Studies and Real-World Applications

17:58
The Future of Voice AI and Business

20:56
Final Thoughts on AI as a Currency

Resources:

Get OBLIC.com

#Podmatch

In this thought-provoking episode, Sandy Kibling sits down with Joe Toscano, a renowned expert in AI and human ethics, to explore how rapidly AI is changing the way we work, live, and make decisions. 

Joe shares important insights on AI’s impact on society, automation, jobs, data security, and the ethical responsibilities that come with this powerful technology.

This conversation goes beyond the hype to examine both the opportunities and risks of AI. From human-centered innovation to the need for practical guardrails and thoughtful regulation, Joe offers a grounded perspective on how individuals and businesses can use AI responsibly while keeping humanity at the center. 

Key Topics:

• AI's rapid advancement and societal impact
• Ethical considerations and guardrails in AI development
• The future of jobs and skills in an AI-driven world

Sound Bites

• "AI is moving fast, really fast."
• "AI is like the steam engine for our brains."
• "Relying solely on AI is reckless."

Chapters

01:24
Joe Toscano's Background and Expertise in AI and Humanity

02:13
Journey from Nebraska to Silicon Valley and AI Insights

04:37
Concerns About Data Use and Lack of Guardrails in Silicon Valley

05:40
Fears of Job Loss and Economic Disruption Due to AI

07:34
Proposed Data Taxation System to Fund Social Safety Nets

08:30
Legal and Ethical Challenges in Data Taxation

09:29
Opportunities in Trades and Human Skills in the AI Era

11:05
The Reality of AI's Impact on Jobs and Society

13:36
Data as Fuel for AI and Its Complexities

16:02
AI as a Tool for Creativity, Not Replacement

17:25
Limitations of AI and Non-Determinism

18:17
Upcoming Projects and Service Stories Overview

23:07
Automating Humanity Book and Final Thoughts

24:23
The Social Dilemma Film and Visual Storytelling

25:19
Getting Started with AI: Practical Tips and Resources

Resources

ServiceStories.com

Automating Humanity

PlaybookAIPartners

#Podmatch

AI is everywhere, but using it well takes more than jumping on the latest tool or trying to automate everything with one click. In this episode, Sandy Kibling talks with Mike Montague, a human-first AI marketing expert, about how businesses can use AI strategically without losing authenticity, creativity, or connection.

Mike breaks down the common mistakes businesses make when adopting AI, why context matters, and how small businesses can start using tools like ChatGPT or Claude without getting overwhelmed. 

He also shares practical prompting tips and explains why AI works best when it collaborates with humans instead of replacing them.

You’ll also hear how Avenue Nine is using AI storytelling to strengthen marketing, improve messaging, and keep the human touch at the center. 

If you’ve been wondering how to make AI useful, practical, and aligned with your brand voice, this episode will help you start small, think strategically, and use AI with more confidence.

Key Takeaways:

• Why AI should enhance human connection, not replace it
• Common AI marketing mistakes businesses should avoid
• How to use better prompts to get stronger AI outputs
• Why AI is more like “Tony Stark” than “Terminator”
• How small businesses can start using AI without overwhelm

Soundbites

"AI is a Swiss army knife, not a magic bullet."
"Think of AI as Tony Stark, not Terminator."
"Start small with a tool like ChatGPT or Claude."

Chapters

02:56 Mike Montague's Journey into AI Marketing
05:59 The Importance of Human-First AI Marketing
09:08 Understanding AI Limitations and Effective Prompting
11:58 Avenue Nine: Bridging Technology and Humanity
15:02 Case Study: Edvina's Transformation with AI
21:00 Authenticity in AI Marketing
23:49 Final Thoughts and Practical Steps for AI Users

Resources:

Avenue Nine
Human-First AI Marketing Podcast
Gamma for presentations
Whisper Flow (AI dictation)

AI is no longer just a shiny new tool or futuristic concept—it is becoming essential operational infrastructure for businesses that want to save time, reduce costs, and create smarter workflows.

In this episode, Sandy Kibling talks with AI systems expert Ben Taylor about why many organizations get stuck experimenting with AI instead of implementing it in a way that produces real business results. 

Ben shares a practical way to cut through the AI overwhelm: start with the problem, not the tool. Instead of asking, “What AI platform should I use?” businesses should first ask, “What is costing us time, what is costing us money, and where are we missing revenue opportunities?” From there, AI and automation can be applied strategically to simplify processes, improve follow-up, reduce repetitive work, and free teams to focus on higher-value activities.

This conversation is a must-listen for business owners, leaders, and teams who want to move beyond AI hype and into practical execution. You’ll learn why AI should support your existing workflows—not complicate them—and how mapping your processes can reveal where automation can make the biggest impact.

Key Takeaways

• Why AI is becoming a core part of business operations
• How to avoid “AI experimentation” without measurable results
• Why businesses should start with pain points before choosing tools
• How workflow mapping makes automation easier and more effective
• The importance of measuring time savings, cost savings, and revenue opportunities
• How AI can enhance operations without overwhelming your team

Resources:

Nexiserve

PlaybookAIPartners

#Podmatch

In this insightful interview, with Sri Krishna Ravulapalli we expose the transformative potential of agentic AI in customer support and software development. 

Discover how automation, proactive support, and AI-driven processes are revolutionizing industries and enhancing customer satisfaction.

Key Topics:

• Definition and evolution of agentic AI
• Impact of automation on customer support
• Proactive vs reactive AI support
• The role of human in the loop in AI systems
• Future developments in agentic AI and enterprise applications
  
  Sound Bites
• "AI agents can support 24/7 without fatigue"
• "AI is already here, don't lag behind"

"Embrace AI and explore its potential in your daily activities"

Chapters
01:25 Krishna's Journey into AI
05:22 Understanding Agentic AI
08:00 Proactive vs Reactive Support
12:25 Customer Satisfaction and Agentic AI
15:13 The Future of AI and Agentic Solutions
20:18 Modernizing Mainframe Systems with AI
23:00 Final Thoughts on Embracing AI

Resources:

Krishna Ravupali on LinkedIn

Playbook AI Partners

Signature Playbook Series Course - Bonus 75% Off
Community: The Huddle Community - Live Training Sessions - Free March and April
AI Platforms - Making The Right Choice - Free

#podmatch

Do you fear being replaced by AI? Here’s the real threat: it’s those who know how to leverage AI! 

In this episode, Chief Playmaker, Sandy Kibling, talks about how AI is transforming the workplace, emphasizing the importance of AI enablement, mindset shifts, and practical strategies to leverage AI for efficiency, authenticity, and personal growth.

AI isn’t here to take your job; it’s here to empower you! Instead of fearing it, let’s shift our mindset. Embrace AI as a tool to enhance your work and free up your time for what truly matters. 

When you learn to use AI effectively, you become faster, more strategic, and invaluable. Think about it: who stands out in a crowded job market? 

The one leveraging AI for efficiency!

Let’s ride the AI wave together and not be swept away by fear.

Take Aways

• AI as a tool for efficiency and transformation
• The importance of learning AI skills regardless of technical background
• Overcoming fear and resistance to AI adoption
• Maintaining authenticity and brand voice with AI
• Practical steps to start using AI in daily work
  
  

Soundbites:

• "Don't let fear keep you frozen"
• "AI should support your judgment, expertise, and values"
• "AI can help reduce the drag and move faster"
• "AI is not about replacing your brilliance. It is about helping you leverage it."
  
  
  Chapters
  
  01:00 Why AI is Here to Stay and Its Impact on Work
  02:22 Thought Provoker 1: Will AI Replace Your Job?
  03:14 The Advantage of Knowing How to Use AI
  04:40 The Skills Gap: Who Will Win in the AI Era?
  06:33 Entry Points: Identifying Tasks to Automate with AI
  09:12 Getting Started: Learning AI Step-by-Step
  14:46 How AI Can Transform Your Life
  15:45 Using AI to Reduce Stress and Increase Creativity
  17:39 Practical Examples of AI in Different Roles
  18:35 Embracing Transformation and Mindset Shift
  20:00 Encouragement: You're Not Behind, Just Starting
  20:56 The Power of Practical Adoption over Speed
  21:25 Supporting Your Authentic Voice with AI
  22:18 Resources and Community Support for Learning AI
  23:17 Upcoming Episode Preview with Krishna
  24:12 Closing Remarks: Take Action and Run the Play
  
  Resources:
  
  PlaybookAIPartners
  Signature Playbook Series Course - Bonus 50% Off
  Community: The Huddle Community - Live Training Sessions - Free March and April
  AI Platforms - Making The Right Choice - Free
  
  
  
  

Hiring can feel like a full-time job all by itself. In this episode, Sandy sits down with Sean Griffith, founder of Truffle, to talk about how AI is helping businesses cut through the hiring chaos, save time, and make smarter recruiting decisions. 

From sorting through stacks of applications to improving candidate screening, this conversation explores how AI can bring more structure and speed to the hiring process. 

Sean shares practical ways businesses can use AI to solve real hiring problems, including one-way video interviews, better candidate evaluation, and tools that help hiring teams focus on the people most worth their attention. 

This episode is packed with useful ideas for small businesses and growing teams that want to improve hiring without making it cold, robotic, or overly complicated. 

At the heart of the conversation is an important reminder: AI works best when it supports human judgment, not replaces it. If you want to hire faster, hire smarter, and still keep the people part of people operations, this episode delivers practical insight with a fresh perspective on the future of recruiting. 

Takeaways:

• Start with the hiring problems that waste the most time
• Use one-way video interviews to create consistency and flexibility
• Let AI help surface strong candidates faster
• Keep human judgment at the center of hiring decisions
• Build a hiring process that improves as your business grows 

Resources:

Truffle - Website

PlaybookAIPartners

Signature Playbook Series Course - Bonus 50% Off

Community: The Huddle Community - Live Training Sessions - Free March and April

AI Platforms - Making The Right Choice - Free

In this episode, Sandy Kibling sits down with Encore Career Coach Lynn Friesth to challenge the myth that turning 55 means slowing down. Together, they explore how experience, wisdom, and curiosity can open the door to new opportunities, meaningful work, and fresh adventures in the age of AI.

Lynn shares why aging should not define what is possible and introduces the idea of the “wisdom dividend” — the valuable insight and perspective that come with life experience. The conversation also highlights how staying curious, learning new skills, and embracing change can help people build purpose and momentum in every season of life.

Key takeaways from this episode include:

• Experience is an Asset: Older adults possess a wealth of knowledge that can be beneficial in navigating today’s challenges. 
• Stay Curious: Embrace learning as a lifelong journey. There’s always room for growth, regardless of age. 
• Utilize Technology: Tools like LynnAI can help bridge the gap between traditional wisdom and modern technology, making it easier to transition into new roles.

This episode is a reminder that it is never too late to learn, reinvent yourself, and design a future that feels both meaningful and exciting.

The age of AI presents unique challenges but also incredible possibilities for those willing to adapt and innovate. 

Resources:

Lynn Friesth's Website

PlaybookAIPartners

Signature Playbook Series Course - Bonus 50% Off

Community: The Huddle Community - Live Training Sessions - Free March and April

AI Platforms - Making The Right Choice - Free