Back in the day, a long time ago, over 20 years ago, my first computer was a PC and whenever anything would go wrong with it, I would phone up the shop where I got it or I'd phone up the manufacturer. And nine times out of 10, they would tell me that it had nothing to do with them. And they would refer me to the person that made the monitor or the person that made the printer or the person that made the process or the keyboard, or what have you. And I'd run round and round and round. And I didn't have any control over what was happening with my computer. And it really annoyed me. And then one day someone introduced me to Macs. Now I'm not poo-pooing the PC crowd. I know people that use them love them, but I always find that people that use PCs know how to do things.
They're kind of geeks and they enjoy fixing things. Whereas with max, you know, you don't really need to know how a computer works. You just need to own it. And if there's a problem, you go to the Mac store, you go to the genius bar and whatever's wrong with it, whether it's the screen or the keyboard or the printer, or some bit of software's not working, you just take it to that one place. So as a customer of Apple products, I always have one place to go. And the company now is obviously so big. That pretty much I could be anywhere in the world. And I could find a Mac store and get it sorted, or I could phone up or email them and get to a central hub and get my problem. Probably fixed. I would say 90% of the time without any problem at all.
So that saves me time putting your work, whether it's a word document you've written on a computer or a podcast into someone else's hands is a dangerous game. Only having a Facebook page. Only having Instagram, only having socials. I don't care how many followers you've got on there. How many subscribers you've got on different platforms, all of that. You put all of that at risk. If you don't have somewhere else that you own and that you have control of, your listeners can come to you to that one central place where you've got your flag in the sand that says the name of your podcast on it in our world as podcasters. That is your own website. That's your own.com. That's the equivalent of you being apple and having your own apple stores. Because when Facebook went down, people didn't stop buying apple computers during that time, during those six or so hours, that happened anyone that went to Facebook to spend money, wasn't able to do so anyone that went to Facebook to find somebody wasn't able to do so, the only way they were able to find someone was to find them via other channels.
So it's your job as a podcaster to make sure that you have a.com that you own and that you only use Facebook as an additional added extra. Now, I am not for one minute saying to you that you shouldn't be on Facebook because Facebook is where the people are. The certain people that you need, the certain fans that you want, certain listeners, you want certain customers, you want they're on Facebook, but so is everyone else. So your job is to remove them from Facebook in the nicest possible way and have them sign up on your website so that you have permission to get in contact with them because that is where your list lives, it should live in your own CRM on your own mailing list. So that when Facebook goes down, you are not affected. And there are countless ways that people will have lost money because they had their eye over on the social media that is Facebook and Instagram.
And the ones that continued, the people that it didn't affect are the people that have their own.com. And that should be the same for you as a podcaster. You want people to identify themselves to you. So primarily only use Facebook as an additional added extra that you use as a fishing lake to get those fish, those listening fish away from Facebook and over to your list, which means that sure you can update them on Facebook if it's working, but always email them directly, which is definitely the place to be, to have space, to have permission, to have space in someone's inboxes, something that you're gonna need to earn, but something that if you've got that permission, the biggest social media network site in the world going down will not affect you. So that is my tip for today.
Thanks so much for listening. What you've just heard can also be found as a segment on Podcast Insider an industry show from our partners over at the best podcast tools and hosting company around, Blubrry. For more on narrow podcasting, the profitable pod method course, and how to remove all the stress from podcast production. Go to narrowpodcasting.com.