Podcast | Support Driven

Jeff shares how Wistia scaled support. We talk about how they used help sites, webinars, in app help and screencasts and what worked and didn’t work for them.. Show Notes: Lifting The Heavy Ass Weights of Support Wistia @jeffvincent

Joe talks about why Bombing Brain Interactive, an independent app developer, cares about customer support, what they did to improve the support experience and he offers tips on how to start improving support in your apps. Show Notes: Transcribed and edited version of this interview 360iDev – Customer Support – Building Apps for the Long […]