The Auto Finance Roadmap

Podcast: Vehicle repair costs up 43% since 2019, Synchrony says


Listen Later

Amid sustained inflation, more high-tech vehicles in the market and tariff-induced uncertainty, aftermarket repair costs are steadily climbing.

Vehicle repair costs are up 43% since 2019 to an average of up to $1,700 per visit, according to data provided to Auto Finance News by lender Synchrony Financial.

Three factors contributed to the rise, Keith Mait, automotive, oil and gas business leader for Synchrony, told AFN:

  • Vehicles are more complex with more expensive technology;
  • Customers keep their vehicles longer; and
  • Repair shops struggle to find talent.

With longer ownership of vehicles, more repairs are inevitable, he said. While customers are willing to get emergency repairs, many aren’t willing to pay for preventative maintenance.

“Consumers are likely to opt in to the kinds of services that get them back on the road faster and safer,” he said. “They may not immediately agree to do the work that might be proactive.”

Synchrony’s Car Care Credit Card breaks those larger payments into smaller monthly installments, Mait said.


Tariffs to worsen expenses

In a June survey of 1,000 Synchrony’s card holders, just half said they could afford an unexpected expense of $1,000, Mait said.

“The primary word that keeps getting used is ‘anxiety,’” he said. “Consumers are anxious about not necessarily knowing how this is all going to play out.”

The rise in consumer uncertainty comes amid broader inflation and tariff-induced concerns, Mait said. Because parts for repairs are sourced globally, tariffs could “have a major influence on the cost.”

“[Consumers] need to maintain a proactive mindset toward vehicle health,” he said. “If they’re not under warranty anymore, they need to be mindful of the expenses that are coming their way.”

Tune in to “Weekly Wrap” to hear Mait’s conversation with AFN Associate Editor Aidan Bush.

...more
View all episodesView all episodes
Download on the App Store

The Auto Finance RoadmapBy Auto Finance News

  • 3.2
  • 3.2
  • 3.2
  • 3.2
  • 3.2

3.2

6 ratings


More shows like The Auto Finance Roadmap

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

228,810 Listeners

The Daily by The New York Times

The Daily

111,863 Listeners

Up First from NPR by NPR

Up First from NPR

56,489 Listeners

Auto Remarketing Podcast by Cherokee Media Group

Auto Remarketing Podcast

22 Listeners

Automotive News Daily Drive by Automotive News

Automotive News Daily Drive

104 Listeners

Car Dealership Guy Podcast by Car Dealership Guy

Car Dealership Guy Podcast

418 Listeners