POPS! The People Ops Podcast

Exit interviews may have a place in People Ops, but there’s another type of interview that can be much more beneficial to your team.

Ankur Patel, Director of Product Marketing at Zenefits, explains what a “stay” interview is, how to conduct one, and why it will benefit your organization.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear: 

• [00:30] The role of exit interviews
• [01:00] How to conduct a “stay” interview
• [01:45] The benefits of “stay” interviews

You’ve probably seen social chatter about four-day work weeks, a tactic companies are adopting to attract and retain top talent. But is this new schedule here to stay, or just a trend?

Ankur Patel, Director of Product Marketing at Zenefits, joins the show to share his perspective and get you thinking about the way your company structures the work week.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:45] Statistics on flexible work arrangements
• [01:30] The effect of the pandemic on four-day work weeks
• [02:00] Questions to ask yourself

If you haven’t already, you’ll soon be faced with more boomerang employees than ever before. Many employees who left during the Great Resignation are looking to return. How should you handle this? Dan Marzullo, CEO and Founder of Drafted, shares a few questions to ask yourself to help you decide whether to rehire a former employee.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:30] What boomerang employees are
• [01:45] Questions to ask boomerang employees
• [02:45] How boomerang employees may benefit you
• [03:45] Reasons you may not want to rehire a former employee

As an HR or People Operations leader, keeping up with best practices can be overwhelming. Lucky for you, we’ve created a resource that will take just a few minutes of your time and get you on the fast track to managing your workforce with best-in-class strategies.

Jean Spencer, Director of Marketing Programs at Zenefits, shares about the People Operations Assessment, a short quiz that sets you up for success with employee engagement, productivity, and retention.

Additional Resources:

• Take the People Operations Assessment: https://www.zenefits.com/learn/pops-quiz/
• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:30] How People Operations differs from traditional HR
• [01:15] What the People Operations Assessment is
• [04:00] Why you should take the Assessment

In the face of a challenge, Natasha Miller knows it’s not enough to be resilient. You have to be relentless.

But don’t let that intense word scare you. Natasha explains how relentlessness leads to stronger people, thriving organizations, and deeper fulfillment.

In this episode, she shares her hard-earned insights on building yourself, your business, and your people, and leaves you with tips to put into practice.

On this episode, you’ll hear:

• [04:30 - 08:15] What it means to be relentless
• [08:15 - 11:30] Reframing putting your people first
• [11:30 - 16:45] How Natasha coaches her early-career employees
• [16:45 - 21:45] Practical ways to improve your business with positive relentlessness

After you listen:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Order Relentless: https://therelentlessbook.com/
• Follow the podcast
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

When is the best time to update the employee handbook?

In this episode of POPS!, Lora Patterson, Senior People Ops Advisor at Zenefits, shares why now is the best time to update your employee handbook, and policies to consider adding as the pandemic stretches into 2021.

Do you have a question for our experts? Click here: https://www.zenefits.com/workest/ask-a-question/

Additional Resources: 

Handbook Builder: https://www.zenefits.com/workest/employee-handbook-builder/

People are a company’s greatest asset, expense, and competitive advantage. So why is the function that oversees a workforce traditionally seen as, at worst, a “necessary evil?”

In this episode of POPS!, Zenefits Chief Marketing Officer Kevin Marasco explains why successful companies are shifting from “HR administration” to “people operations” and the four key factors that have influenced this shift in the new world of work.

Do you have a question for our experts? Click here: https://www.zenefits.com/workest/ask-a-question/

Are your values hanging on the wall, or radiating from your people? More importantly, does it matter?

Business coach, author, and entrepreneur Kimberele Seale reveals how leading with your values produces measurable results. She explains how to develop your values, incorporate them into your business, and measure their impact.

On this episode, you’ll hear:

• [03:30 - 12:00] How to develop values with authentic respect
• [12:00 - 21:00] Why values attract talent, even in crisis
• [21:00 - 26:00] Ways to incorporate values into your business
• [26:00 - 29:00] How to measure return on values

After you listen:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Follow the podcast

Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

When should HR play a role as mediator? In a culturally and ideologically diverse workforce, conflict is inevitable, and it’s not only important to address it, but to address it in the right manner

Lora Patterson, Senior People Ops Advisor at Zenefits, discusses when HR should mediate conflict and shares steps HR managers can take to resolve issues effectively.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:30 - 01:15] When employees can handle conflict themselves
• [01:15 - 03:00] When HR should help mediate conflict
• [03:00 - 04:00] Why it’s important to address workplace conflict
• [04:00 - 08:30] Best practices to use in mediation

Are interns right for remote work? As the workforce shifts to the virtual world, we have to consider whether interns should, too.

Dan Marzullo, CEO and Founder of Drafted, lays out the pros and cons of remote internships to help you make the best decision for your organization.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:00 - 02:30] The pros of hiring remote interns
• [02:30 - 03:30] The cons of hiring remote interns
• [03:30 - 04:00] Why you should consider remote internships