It’s no secret that the past two years have shaped the ways we work with others. We have a growing constellation of tools at our disposal that all orbit around our sun: Slack. But why does it still feel like none of those tools talk to one another? This week, Rich and Paul chat about that disconnect and how it affects the way we work. They also envision a more streamlined future for tools and a better way to communicate.

It’s been a few weeks since Zuckerberg’s video broke the internet, but does anyone actually know what the metaverse is? This week Paul and Rich chat with journalist Choire Sicha to figure it out. Will it be a radical new way to live in the future, or did Facebook only need a new story to tell? Together, they predict what digital platforms will look like in 20 years and what such changes will mean for all of us.

Tom Watson and Stefan Borsje are avid photographers and creators of the new photography app, Glass. This week they join Paul Ford and Michael Shane, Postlight’s Head of Digital Strategy, to talk about developing the app for their fellow photographers. They also share why they chose community funding over venture capital, highlight the importance of transparency with your users, and discuss defining product success when growth isn’t the primary focus.

Clay Shirky is a man of many talents — author, educator, and now Vice Provost of Educational Technologies at the New York University. This week, Clay joins Paul and Rich to discuss his role in procuring tech for a large educational institution and shares how the pandemic made us more aware than ever of ed tech's shortcomings. He also breaks down the dangers of optimizing for stability instead of flexibility. Could low-code solutions be the answer for universities? Clay thinks so, but it’s not always that easy.

What's a Product Discovery Coach? This week Teresa Torres joins Paul and Rich to break down the mystique of her job title and the important work behind it. They discuss all things product development, and Teresa shares how unearthing product assumptions can help you achieve a better final outcome. Teresa also explains why you should expect your ideas to fail — and use that failure to your advantage.

As an actor and communications coach, Bill Smartt knows how to speak to the room — both in person and online. Bill has been working with Postlight for years, and this week, he joins Paul and Rich with tips on how to communicate effectively and give that presentation you’re nervous about. He breaks down how to structure your deck, shares how to make eye contact on a video call, and discusses the importance of rehearsing.

Paul Ford may have coined the term “content strategist” but he’s certainly not the only expert in it. This week Paul and Rich are joined by Postlight’s Associate Director of Digital Strategy, Chappell Ellison, to discuss the three pillars of content strategy. She also discusses the difference between editorial and technical content strategists, shares her journey in finding the role, and explains why content strategy work will only continue to grow.

On October 4th, 2021, Facebook, Instagram, and WhatsApp were all down for most of the afternoon. Meanwhile, Paul and Rich recorded this week’s episode to discuss the outage and the ongoing allegations against Facebook. They also draw parallels between regulating Facebook and regulating the tobacco industry and share their hypotheses on how Facebook got to the point of overlooking the safety of its users.

It’s the 300th episode of the Postlight Podcast! To celebrate, Paul and Rich talk with Steph Colbourn, founder and CEO of editaudio and producer of the podcast since early days. Steph gives the inside scoop on how the podcast gets made, what makes a great one, and the latest developments in the podcast production industry. She also shares Rich and Paul’s best (worst?) bloopers from the cutting room floor.

So, you’ve agreed on what you’ll deliver and signed the contract, but then a stakeholder asks for one more thing. And one more thing. Change is bound to happen when you’re shipping software — how do you keep your project on track? In part three of the Catalyst Live! event series, Paul and Rich share tips on managing change from the get-go and explain when it’s okay to say no. As always, they top it all off by answering listener questions.