Healthcare Nation

Postscript - May 2023


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  • Eli Lilly's experimental Alzheimer's drug shows promise, slowing disease progression by 35% compared to a placebo, but still needs further vetting and FDA approval.
  • OpenAI's ChatGPT shows more empathy in answering patient questions than human physicians, potentially improving patient experience and addressing physician burnout.
  • AI tools like ChatGPT can be valuable in supporting healthcare professionals and enhancing communication but they must ensure accuracy, reliability, and fairness.
  • Effective AI integration depends on training, user input, and ethical considerations such as informed consent and minimizing bias.
  • A shift towards consumer-centric capitalism in healthcare is driven by increasing patient demands, empowerment, and the need for personalized care.
  • Telemedicine services, wearables, and personalized medicine are examples of innovation in the consumer-oriented healthcare sector.
  • The rise in consumer-centric healthcare is driven by a focus on improving patient satisfaction, availability of data, and demand for personalized care.
  • Technology and social media impact consumer behavior in healthcare by providing information and promoting consumer-centric companies, such as telemedicine providers and wearable manufacturers.
  • Successful consumer-centric companies like Amazon, Netflix, and Apple have demonstrated the value of leveraging technology and business models for customer satisfaction.
  • In the health sector, companies like Teladoc, Zocdoc, and One Medical embrace consumer-centric approaches, with telemedicine playing a major role.
  • Social media has impacted consumer behavior and engagement, but the credibility and accuracy of information are crucial.
  • The Digital Divide could leave low-income populations, the elderly, rural communities, and underserved groups without equal access to consumer-based healthcare and technology.
  • Addressing the Digital Divide requires financial assistance, community-based programs, digital literacy, culturally sensitive healthcare services, and public-private partnerships.
  • The acquisition of Geisinger Health and Kaiser Permanente presents both opportunities and challenges; success depends on collaboration, innovation, and maintaining positive customer experiences.
  • The CDC's shift in focus towards tracking severe COVID-19 cases in hospitals signals an adaptation to COVID as an endemic illness.
  • Hospital-at-home care is the next generation of care delivery, with cost-effective and safer care for patients; however, it requires addressing infrastructure, technology, workforce, safety, and equitable access challenges.


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Healthcare NationBy Rick Gannotta

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