Cory Treffiletti is SVP Marketing at FIS, a large fintech company that supplies a lot of the technology used by banks and broader financial institutions; it's also the largest payment processing platform in the world. Cory is a serial entrepreneur, author, columnist, and genuine ad-tech pioneer I’ve known for many years.
Cory is a major advocate of data-driven storytelling, and I wanted to explore with him the difference that storytelling can make, especially in a B2B context, where the technique is often under-used. We discuss how marketers should go about ideating and hypothesizing stories and testing them in the marketplace, the foundational importance of talking to customers and prospects before embarking on the storytelling exercise, and the fact that the B2B customer journey — like the B2C journey — is non-linear and thus requires careful thinking about which message is most appropriate at which stage of this journey.
We explore how B2B companies, which generally place a high value on customer testimonials, should go about getting them, and how the post-pandemic re-emergence of face-to-face meetings will likely affect the B2B sales channel. As Cory observes, “the handshake is back, with a vengeance.”
Learn more about your ad choices. Visit megaphone.fm/adchoices