Powered by Learning

When it was time to transform the learning and development culture at The GIANT Company, learning leaders knew they had to focus on the learner journey. In this episode, Anthony Amadure, Manager Learning Organizational Development at The GIANT Company, talks to d'Vinci Learning Experience Director Jenny Fedullo about the innovative changes they made.
 
Show Notes:

Anthony Amadure transformed their learning and development culture by building a framework that focused on ensuring employees could access the training they needed to learn and grow at The GIANT Company. 

• The journey model assesses each team member to determine what level they are at and what skills are needed to take them to the next level.
• The GIANT Company focused on learning labs with classes they built within GIANT University.
• The company prepares team members for the future through a talent development program that prepares employees for what’s next in their career.

Listen to our interview with Constellation Brands, which was mentioned in this podcast:

"Building Competence and Confidence through Learning" 

Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide. 

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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When you move beyond designing a learning event to creating a learning experience, you can amplify your performance outcomes. This is how Marybeth (MB) Weiss, VP of People and Culture approaches her work at FORME, an at-home fitness technology company. She explains in her conversation with d’Vinci CEO Luke Kempski.
 
Show Notes: 
Combining her experiences as a learning designer and personal trainer, MB Weiss recommends putting the learner at the center of a comprehensive learning solution. Here are some key points from her interview.

• Build brand and company loyalty by delivering a learning experience through multiple learning touchpoints not just a single learning event.
• Consider the learner's social and environmental factors, as well as the latest news and social trends, to inform your themes and delivery methods.
• Make social learning part of the experience in order to increase engagement and improve results. 

Learn more about FORME on their website.

Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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In order for learning leaders to be true strategic business leaders, they must know how training works with marketing, sales, IT and other areas of an organization. Ajay Pangarkar, a partner at CentralKnowledge, a leading workforce performance consultancy, provides thought-provoking insights about how L&D leaders can improve organizational performance and achieve targeted business and operational objectives.

Show Notes:

Ajay Pangarkar delivers good advice to re-center learning leaders and focus them on getting results. He offers many suggestions including:

• L&D, like other functions must focus on delivering solutions that improve the organization’s performance.
• Be active in uncovering performance issues that learning solutions can positively impact rather than just taking orders to develop training programs.
• Use defined performance objectives to evaluate training investments instead of trying to prove a true return on investment.
• Try to use technology to deliver learning and support at the point of performance which is where and when people need it the most.

Gain more insights from Ajay Panjarkar.

Ajay Pangarkar LinkedIn Learning Courses

Ajay Pangarkar elearning Industry Library of Articles
 

About CentralKnoledge:

CentralKnowledge is a leading workforce performance consultancy that develop and deliver learning solutions contributing to improving organizational performance and achieving targeted business and operational objectives. Under Ajay’s guidance, the team leverages leading technologies by developing real-time learning opportunities to ensure improved employee performance. Their unique consultative approach guides learning leaders through the selection and implementation of innovative learning approaches, on-demand e-learning solutions, and award-winning assessment strategies.

Read about our work for Quest Diagnostics, mentioned in this podcast.

Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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Learning leaders are often focused on content in training solutions but sometimes do not put the same emphasis on how the course is designed. In this episode of Powered by Learning, d’Vinci Learning Solutions Director Jenny Fedullo and Visual Design Director Melissa Wimbish explain how to marry art and science to create impactful learning experiences.

Show Notes:

• In order to motivate a learner, you have to get their attention. Grab their attention, and keep their attention. One way we do that is through visual design. 
• The first step is often to brainstorm about the learning solutions project. When you're brainstorming, the idea should be generated freely by all individuals within the group. Keep in mind that every idea matters.
• Use a learning solutions creative brief to align on the project’s goals before discussing your design. The information captured in the brief will guide design principles at the same time that you create the learning content. 
• Typography and color are really a key step when you're establishing that visual hierarchy of content. They're used to complement the brand. They're extremely important for not only word emphasis but also visual design direction for the user.
• Integrating impactful design doesn’t have to break the budget. Depending on your learners and the objectives of your course, you can scale design to meet their needs and stay on budget. 

Download our Learning Solutions Creative Brief template to drive better results with your next project.

Watch this short video to see how d'Vinci can help you revolutionize learning experiences.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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Successful training starts with a good marketing plan according to Bruce Chen, CEO of KochaSoft Canada, a division of a cloud tech company focused on building learning and training products for the enterprise. In this Powered by Learning episode, Bruce shares some keys to motivating employees to learn and the benefits the training can have for the organizations.


Show Notes:

• Upskilling is the major driver for organizations wanting to invest in IT training. It helps retain and develop existing employees versus hiring new ones.
• Clearly define your targeted learners and then reach them on communications channels they currently use.
• Connect your training with content you know employees already consume and position your training as relief for their pain points.
• Consider using embedded customizable learning content templates to simplify content development and speed up distribution.
• Focus on innovation such as an LMS that uses artificial intelligence to provide learners with personal training and certification recommendations. 

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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At CVS Health, they put their whole heart into serving their customers and that service begins with their commitment to learning and development. CVS Health’s Senior Manager, Enterprise Learning and Development Loren Sanders explains how good training drives employee and customer loyalty and retail performance.

Show Notes:

Loren Sanders shares the best practices at CVS Health and explains how their commitment to the customer is front and center in all their training. Key points include:

• Customer care representatives go through empathy training to learn how to listen better before responding to customers. Understanding what a customer may be going through helps associates always respond with empathy.
• The need to be more responsive and flexible due to the pandemic has also led CVS Health to make training more accessible when and where it’s needed most. 
• CVS Health measures training throughout the employee’s journey to build a stronger workforce and increase employee retention.
• Data and measurement continue to be critical to L&D at CVS Health. Their goal is to have coaching, learning, and support available at the point of performance for employees in various job roles. 

Powered by Learning received the Award of Distinction from the 2021 Communicator Awards and is named to the Top 40 L&D Podcast list with Feedspot.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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In order to help customers make good buying decisions, Best Buy Canada advisers need to be well trained on the products that they sell. In this Powered by Learning episode, Marjorie Van Roon, Senior Manager, Learning and Development at Best Buy Canada, talks to d’Vinci CEO Luke Kempski about how the right training can drive retail performance.

Show Notes:

• Well trained people are at the heart of what makes a great shopping experience at Best Buy Canada. Marjorie Van Roon offers key takeaways including these points:
• Best Buy Canada trains its advisers using customer personas so that they can assist buyers, no matter what their level of technical expertise and regardless of where they are in the buying journey.
• In addition to company training, advisors receive training directly from the product vendors which increases their expertise and  creates a sense of pride among team members.
• Employees are motivated to complete a certification journey each year and are incentivized to take additional training to compete for prizes. 
• Best Buy Canada measure training impact with the Net Promoter Score and through customer feedback. 

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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Adaptive Learning benefits both the learner and an organization’s bottom line. In this episode of Powered by Learning, Craig Joiner, Senior Vice President, Brand Experience at Fulcrum Labs dispels some myths about Adaptive Learning and explains how organizations can put it to work to achieve their goals.

Show Notes:

Craig Joiner breaks down the barriers to Adaptive Learning in this episode of Powered by Learning. His key points include:

• Adaptive Learning is like a high-tech version of one-to-one coaching. It should challenge each learner just above their current knowledge level to boost confidence and push toward subject mastery. 
• Remember that Adaptive Learning isn’t a magic bullet. It integrates a variety of training best practices including competency-based learning, microlearning, and personalized learning.
• Adaptive Learning helps learners avoid taking training they don’t need. Instead, they invest their learning time in areas where they need more knowledge and skills.
• If you’re new to Adaptive Learning, you may want to start with a pilot with a small defined number of learning objectives that need to be delivered to a relatively large number of learners. 

Read more about Adaptive Learning in this Training Industry article written by Fulcrum Labs Founder Patrick Weir.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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At The Cincinnati Insurance Company, they’re taking training to a new level by using just-in-time learning, Augmented Reality (AR), and Virtual Reality (VR) to help team members be more confident on the job and more efficient in their work. In this Powered by Learning podcast episode, Tricia Inderhees, Learning and Development Consultant Manager of Cincinnati Insurance shares the best way to create innovative learning programs that get results.

Show Notes:

Tricia Inderhees of Cincinnati Insurance offers great advice for organizations looking to improve learning and development through innovative training. Her key points include the following:

• Before picking a learning modality, look at your audience, the subject, and content to determine if instructor-led, online learning, or a blend is the best approach. 
• Virtual reality can provide learning experiences in simulated environments that help team members learn in a safe environment and do their jobs better. 
• Virtual reality is a supplement to other forms of training and not a replacement for in person training. 
• Don’t be afraid of VR and AR. Start doing your research to find the best way to pilot it in your organization. 

Powered by Learning received the Award of Distinction from the 2021 Communicator Awards and is named to the Top 40 L&D Podcast list with Feedspot.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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Providence is a large, West Coast, health system with more than 117,000 employees that need training. In this Powered by Learning podcast, Darci Hall, chief learning officer, and Johnny Hamilton, senior design and innovation consultant, talk to d’Vinci Learning Solutions Director Jenny Fedullo about innovative ways to upskill current employees to stay relevant in current positions while building competencies for future opportunities.

Show Notes:

Darci Hall and Johnny Hamilton from Providence shared many practical tips for upskilling your workforce including the following:

• Think big and start small when trying new learning approaches and technologies. 
• Use microlearning to fill identified, individual learning gaps
• Providing engaging learning experiences is critical to re-skilling and upskilling a workforce. 
• Targeted training helps retain employees and provides them with career growth in your organization. 
• Combine ongoing performance measurement and goal setting with adaptive learning technology to get the best results. 
• Rapidly build skills using the Push-Anchor-Pull approach. Content is pushed so workers build core knowledge, are anchored so they can practice their new skills, and pulled to apply their skills in the flow of work.

Learn more about the products mentioned in this podcast.

Fulcram Labs – Adaptive Learning Technology 

Degreed – Learning Experience Platform 

Qstream – Microlearning Platform

Additional valuable links:

• MICROLEARNING IN THE WORKPLACE OF THE FUTURE  by: Johnny Hamilton, Darci Hall, and Theresa Hamilton
•Article: Push-Anchor-Pull approach
•Article: The Future of Workplace Learning
•LinkedIn Group: The Future of Workplace Learning 

About Providence: 

The 120,000 caregivers (all employees) serve in 52 hospitals, 1,085 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Delivering services across seven states, Providence is committed to touching millions of more lives and enhancing the health of the American West to transform care for the next generation and beyond. Learn more at  www.Providence.org.  

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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