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Here's something you can try if you're facing questions from a hostile audience.
Comsteria's media trainer Colin Kelly shares a quick tip that can get you out of a tight spot and balance up a negative line of questioning from journalists or your own staff.
Find out more about our #powerfulcommunication training, Visit Comsteria online at www.comsteria.co.uk
Comsteria's crisis communications and media training consultant Colin Kelly reacts to the row about the Princess Of Wales' photo editing and discusses the wider Royal Family PR/communications strategy.
Colin Kelly is back on the Powerful Communication podcast from Comsteria.
Grab our new training and creative services brochure, with full details of our courses and content creation.
Should we talk about 'National Health Service' instead of 'NHS' all the time?
A quick chat about 2 of the best communicators I've ever encountered.
There's so much you can learn from Iona MacGowan and Sam Sulek if you're interested in digital media content creation, general marketing and anything around engaging an audience.
Brilliant.
The Celtic manager referred to a reporter as a 'good girl' when he walked away from a post match interview yesterday.
Why don't PR and comms profesionals get involved when things like this occur?
Can't they see the potential for reputational damage?
Easier all round of course if men improve their attitudes but it should't take national newspaper headlines the following day and an outcry from women's groups for the BUSINESS to realise this shouldn't have happened.
Stop deifying football managers and other powerful people in your organisation. Treat them like the liabilities they often are, especially in these moments of high emotion.
Risk assess every media engagement.
Replace the word 'legislation' with the word 'guidance'.
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