Humor can be your most powerful tool for getting attention and connecting with your audience, but it can also backfire on you. Follow these tips to be seriously funny.

There sometimes seems to be two tribes in business today: the numbers tribe and the words tribe. Effective persuaders are "bilingual"--they know themselves and their audience and know how to strike the right balance. 

Part 2 of my leadership communication series. Sometimes how you say it is just as important as what you say. And, contrary to what most people may think, rhetoric is not dead.

As Nitin Nohria said, "Communication is the real work of leadership." IN this podcast, I talk about the additional layer of skill you need to add to your communication toolbox and what your followers need to hear from you.

"Embrace the chase" is a quote by swimming superstar Katie Ledecky, and reading it inspired me to reflect on the mindsets that can make all the difference in work and in life.

Despite all your preparation, there is a good chance you will get hit with a question you have not planned for. In this podcast, I share 9 steps for ensuring you can think on your feet and ace this portion of any meeting or presentation.

The idea of the hero swaying a hostile audience through the force of their eloquence makes for great movies, but in real life, the most  successful persuaders do all the work beforehand to stack the deck and avoid the drama.

Over decades of training salespeople, I've met an elite few who embody professionalism in their attitudes and actions. Here's what true professionals know, care about, and do, and why it matters.

If you  follow the advice so far in this series, you will definitely be the most credible person in the room, no matter where you are. And that is a huge asset. Like any asset, Max Cred needs to be protected, maintained, and cultivated.

Deep commitment to a cause or an idea is one of the most powerful and sustainable factors of credibility because it reflects on your good character, good sense, and goodwill.