Leadership isn't just about making decisions. It’s about continuous learning, effective delegation, and fostering a thriving company culture.

On this episode of Practice Freedom, Mark sits down with Jim Edwards, the visionary behind Opti-Port, the largest alliance of regional eye care providers. Jim shares his incredible path from founding the company to successfully navigating its sale, offering insights into his management style and the balance between hands-on involvement and strategic oversight. You'll better understand how working with larger organizations and private equity can shape and enhance company culture.

Have you ever wondered how to transition from being a good manager to a great leader? Mark and Jim reveal the critical steps, including the essential need for discernment in leadership and knowing when to seek external resources. We discuss real-life scenarios highlighting the importance of mastering sales skills, even if it means stepping out of your comfort zone, and how strategic delegation can foster business growth. Discover how understanding your personal limitations and focusing on your strengths can transform operational capabilities into business success.

Uncover powerful tools like the Delegate and Elevate™ framework and Pat Lencioni's “Five Dysfunctions of a Team” as we explore building accountability and effective communication. Jim's stories reveal the importance of honest conversations in building trust within teams and creating a culture of accountability.

Whether you're managing a small healthcare practice or leading a large organization, this episode is packed with practical lessons and inspiring stories to help you lead effectively and cultivate a competitive business environment. Join us for an episode that promises to elevate your leadership skills and empower you to create lasting value in your organization.

• Transitioning from manager to strategic leader in private healthcare practices
• Jim Edwards' journey in founding, growing, and selling Opti-Port
• The importance of continuous learning, delegation, and mentoring in leadership
• Working with larger organizations and private equity's impact on company culture
• The Delegate and Elevate™ framework for maximizing productivity
• Building accountability and trust within healthcare teams using Pat Lencioni's “Five Dysfunctions of a Team”
• Aligning vision with private equity and managing business ownership transitions

• Jecco Advisors website: Jeccoadvisors.com
• Connect with Jim Edwards on LinkedIn: www.linkedin.com/in/jim-edwards-6028172

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

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What does transitioning from a physician's white coat to an entrepreneurial leader's suit take?

On this episode of Practice Freedom, Mark uncovers the compelling story of Dr. Jonathan Baktari, who shares his incredible transition from clinical practice to healthcare entrepreneurship. We discuss the necessity of humanizing leadership by showcasing vulnerability and embracing one's unique personality. Dr. Baktari highlights how evolving beyond traditional roles can inspire healthcare leaders to build cohesive, passionate teams and establish patient-centric practices.

We dive into the essential skills healthcare professionals need to transition into entrepreneurial roles successfully. From mastering management skills such as hiring, firing, and negotiating to understanding the balance between clinical expertise and business acumen, Dr. Baktari provides valuable personal experiences to guide you through this challenging journey. Mark and Dr. Baktari’s discussion also emphasizes the role of forward-thinking career planning and the importance of considering new opportunities before reaching a point of burnout or desperation.

Lastly, we explore the life-changing power of an ownership mentality in healthcare organizations. By treating staff well and strategically marketing to ideal customers, healthcare practices can achieve remarkable patient satisfaction and loyalty. Dr. Baktari offers observations on creating a culture of growth and accountability through hiring the right people and investing in their development.

Discover how embracing entrepreneurial opportunities can lead to innovative, thriving healthcare organizations and benefit the entire sector.

• Dr. Jonathan Baktari’s transition from physician to healthcare entrepreneur
• Humanizing leadership by showcasing vulnerability and personality
• Essential management skills for healthcare professionals entering entrepreneurship
• The importance of forward-thinking career planning to avoid burnout
• Creating a patient-centric culture
• The power of an ownership mentality
• Investing in team development and micro-mentoring for growth and accountability
• Navigating the balance between clinical care and business management

• Email Dr. Jonathan Baktari: [email protected]
• Dr. Baktari on Facebook: www.facebook.com/BaktariMD
• Dr. Baktari’s website: baktarimd.com
• Connect with Dr. Baktari on LinkedIn: www.linkedin.com/in/jonathan-baktarimd
• Find Dr. Baktari on Twitter/X: twitter.com/BaktariMDMedia
• Follow Dr. Baktari on Instagram: www.instagram.com/baktarimd

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Can rethinking your practice’s organizational structure transform your efficiency and clarity?

Imagine a world where accountability and function, not just titles and seniority, drive your healthcare practice forward. On this episode of Practice Freedom, Mark reveals how the EOS Accountability ChartⓇ can revolutionize how you run your healthcare organization. We dissect the traditional org chart, often clogged with titles and hierarchy, and showcase the power of focusing on key roles that genuinely add value. Your practice can achieve unparalleled efficiency and engagement with the right people in the right seats.

Clear accountability is the cornerstone of any successful organization. We discuss how keeping accountability within designated roles—despite consulting senior individuals—can lead to better decision-making and a culture of ownership. Effective communication methods such as newsletters, town halls, and regular meetings are emphasized to maintain transparency and information flow. Learn how separating the Accountability Chart from the organizational chart can streamline your practice and create a culture where every team member knows their role and responsibility.

Don't miss this discussion designed to enhance how you manage your healthcare practice.

• Differences between traditional org charts and the EOS Accountability ChartⓇ
• Streamlining healthcare practice operations with the Accountability Chart
• Importance of focusing on key functions and roles (3 to 7 essential functions)
• Distinction between accountability and responsibility
• Effective communication strategies for maintaining clear accountability
• Tools and methods to foster transparency (newsletters, town halls, meetings)
• Implementing the RACI framework for clear roles and responsibilities

• www.markhendersonleary.com

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Vulnerability in healthcare—weakness or strength?

On this episode of Practice Freedom, Mark challenges the misconceptions around vulnerability and reveals how it can revolutionize your practice. Drawing from the insights of thought leaders like Brené Brown, Michael Singer, and Eckhart Tolle, Mark shares practical strategies for embracing our imperfections to foster authentic leadership and create a culture of openness. We can cultivate an environment that promotes personal and professional growth by letting our defenses down and trusting our true selves.

In the second part of the episode, we explore the power of seeking feedback and support within the healthcare community. Sharing valuable information helps others and propels us toward continuous improvement.

Join us as we explore the potential of vulnerability and community support in creating a high-impact, fulfilling work environment.

• The power of vulnerability in healthcare leadership
• Embracing imperfections to foster authenticity and growth in medical practices
• Insights from thought leaders like Brené Brown, Michael Singer, and Eckhart Tolle on vulnerability
• Creating a culture of openness and honesty within healthcare practices
• The role of honest feedback and community support in professional development
• Practical advice for healthcare practice owners to cultivate a thriving, supportive environment

www.markhendersonleary.com

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Have you ever wondered what it takes to lead an innovative healthcare practice that transforms lives through psychedelic therapy?

In this episode of Practice Freedom, Mark welcomes back Ben McCauley, co-creator of a groundbreaking curriculum for psychedelic therapy, for part two of their conversation. Ben, an entrepreneur, visionary leader, and healer, shares his journey, from his motivations to enter this revolutionary space to his practice's unique approaches. Discover the importance of transparency and personal growth in leadership and how continuous self-improvement drives a successful and meaningful healthcare practice.

We'll explore the intricacies and ethical considerations of running a ketamine clinic, stressing the need for comprehensive psychotherapeutic support and a heart-centered approach. Ben explains his innovative model that integrates therapeutic support and careful dosing strategies, emphasizing collaboration with pioneers in the field. Finally, we discuss the power of vulnerability in leadership, highlighting how transparency about our struggles fosters trust and growth. By removing ego and embracing vulnerability, leaders can enhance receptiveness and strengthen their practices through shared challenges and communal support.

Don't miss this episode, which is full of wisdom and practical advice for anyone interested in innovative healthcare and effective leadership.

• The innovative healthcare practice focused on psychedelic therapy and Ben McCauley's motivations for entering this field
• Exploring the balance between different roles: entrepreneur, leader, and healer, in the context of running a psychedelic therapy practice
• The challenges of maintaining transparency and personal growth in leadership
• Examining the ethical landscape and complexities of operating a ketamine clinic
• The importance of comprehensive psychotherapeutic support in ketamine clinics and avoiding cash-driven business models
• Collaborative efforts in establishing a psychedelic model of care with therapeutic support and careful dosing strategies
• An analysis of the power of vulnerability in leadership and its impact on fostering trust and growth
• Removing ego to lead effectively and the importance of surrounding yourself with the right people
• How communal support and transparency about personal struggles enhance leadership and organizational resilience
• The continuous path of self-improvement and responsible stewardship required for a successful healthcare practice
• Integrating psychedelic care models in clinical practice and the importance of self-growth and flexibility in leadership

• Denovo Therapy website: denovotherapy.com
• Email Ben McCauley: [email protected]
• Denovo Therapy on Facebook: www.facebook.com/denovotherapy
• Connect with Denovo Therapy on Instagram: www.instagram.com/denovotherapy

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Could psychedelics be the key to unlocking deeper healing for mental health conditions?

On this episode of Practice Freedom, Ben McCauley, a groundbreaking figure in the realm of psychedelic therapy, joins Mark to explore the therapeutic potential and practical applications of ketamine. Ben shares his experiences and insights from his pioneering work at Denovo Therapy in Lubbock, Texas, revealing the challenges of building a scalable practice model amidst legal constraints. We discuss the importance of a structured, safe, and supportive environment to make these therapies accessible and effective.

Mark and Ben’s conversation takes a deep dive into the healing potential of psychedelics, far beyond traditional medical or psychotherapeutic approaches. We explore the differences between medical, psycho-spiritual, and recreational models of care, emphasizing the integration of physiological, psychological, and spiritual components. We uncover how psychedelics empower patients to heal from within, addressing the root causes of mental health conditions rather than just the symptoms. Ben underscores the necessity of specialized psychotherapeutic support to facilitate this process, ensuring a holistic approach to healing.

We also delve into the role of integration in psychedelic therapy, likening it to the process of unpacking and organizing an attic after a profound experience. We reveal their potential by reframing altered states as essential steps for healing and personal growth. Mark and Ben cover the practical aspects of preparing for a psychedelic session in a clinical setting, emphasizing education, safety, and individualized care.

This episode offers a window into the evolving landscape of psychedelic therapy. Learn how these powerful substances can help you become a more authentic version of yourself.

• An introduction to psychedelic therapy with Ben McCauley, focusing on ketamine and its therapeutic benefits
• The differences between medical, psycho-spiritual, and recreational uses of psychedelics
• Creating a safe medical infrastructure and specialized psychotherapeutic support
• The process and importance of integrating psychedelic experiences into daily life
• Practical aspects of preparing for and undergoing clinical psychedelic sessions
• Spirituality in psychedelic therapy and its impact on personal authenticity
• Addressing legal challenges and creating scalable models for psychedelic therapy practices

• Denovo Therapy website: Denovotherapy.com
• Email Ben McCauley: [email protected]
• Find Denovo Therapy on Facebook: www.facebook.com/Denovotherapy
• Connect with Denovo Therapy on Instagram: www.instagram.com/Denovotherapy

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Why do some healthcare practices thrive while others struggle to keep up? Imagine transforming your practice into a well-oiled machine where everyone is aligned, tasks are prioritized, and goals are consistently met.

On this episode of Practice Freedom, Mark discusses the indispensable value of implementing a business operating system (BOS) in your healthcare practice. Drawing inspiration from the Entrepreneurial Operating SystemⓇ (EOS), we dissect the business into six crucial components: vision, people, data, issues, process, and traction. You'll see how each element contributes to creating a cohesive, efficient, and ultimately successful practice.

We also dive into the importance of achieving strategic objectives through consistent traction. Learn how setting clear, actionable goals each quarter and ensuring weekly execution can keep you on the path to success. We'll discuss the power of intentionality and community support in preventing overwhelm and realizing your vision.

This episode is a must-listen for any practice leader who aims to cultivate a thriving, fulfilling work environment for patients and staff. Learn how to unlock your practice's full potential.

• The importance of implementing a structured business operating system in healthcare practices
• A breakdown of the six key components of EOS: vision, people, data, issues, process, and traction
• Setting clear, actionable quarterly objectives and ensuring consistent weekly execution
• The necessity of intentionality and avoiding urgent demands to achieve organizational goals
• The role of a well-implemented system in navigating the complexities of healthcare practice management
• Measuring progress and aligning team efforts with strategic objectives
• Adopting a business operating system to transform a chaotic practice into a well-coordinated and fulfilling work environment

• www.markhendersonleary.com

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if you could turn underutilized office space into a lucrative income stream?

On this episode of Practice Freedom, Mark explores the innovative strategies Shannon Seeberan, a leader in healthcare real estate, has employed to revolutionize the industry. Drawing parallels to Airbnb, we discuss how short-term rentals can provide additional revenue for healthcare practitioners without long-term commitments. Mark and Shannon also dive into the post-pandemic commercial real estate landscape and the game-changing opportunities it presents.

Next, Mark and Shannon tackle the topic of optimizing healthcare practice efficiency. We challenge the outdated “if you build it, they will come” mentality, focusing instead on proactive patient acquisition and finding a niche. By contrasting abundance-minded approaches with scarcity-minded ones, we reveal how innovative products can help reduce overhead costs and create passive income. Discover how shared space models cater to successful practitioners looking to optimize resources and those needing a strategic turnaround.

The final segment spotlights the aesthetic healthcare market, especially for injectors seeking flexibility and profitability. By leveraging shared spaces and cutting-edge software platforms, aesthetic professionals can connect with available resources, drastically reducing startup costs. We delve into how these models support growth and autonomy, making it easier for injectors to transition from traditional employment to more entrepreneurial ventures. Finally, we discuss effective networking, leadership, and sustainable business models that can maximize value and profitability in the healthcare industry.

• Innovative strategies in healthcare real estate to turn underutilized office space into revenue, similar to Airbnb's model
• Optimizing healthcare practice efficiency with proactive patient acquisition and niche market focus
• Flexible, high-profit models for aesthetic healthcare, including shared spaces for injectors to reduce overhead
• Some benefits of shared healthcare spaces and cloud med spas, emphasizing long-term rentals and collaborative communities
• The importance of effective networking and building strong leadership communities in the healthcare industry
• Entrepreneurial success in healthcare through innovative software partnerships and strategic business operations
• Developing sustainable healthcare business models and maximizing profitability through efficiency and high-value systems

• Cloud Medspas website: www.CloudMedSpas.com
• Email Shannon Seeberan: [email protected]
• Find CloudMedspas on Facebook: www.facebook.com/search/top/?q=cloudmedspas
• Connect with CloudMedspas on LinkedIn: www.linkedin.com/company/65437689

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Have you ever wondered how to balance micromanaging and maintaining high standards in your healthcare practice?

On this episode of Practice Freedom, Mark dives into that problem to help you navigate this equilibrium. Hear how core values, culture, and long-term goals should remain unyielding while short-term strategies and execution need a flexible approach. Learn why it's crucial to empower your team to make mistakes and grow and how to balance the impatience of a visionary leader with strategic patience. Learn how to achieve sustainable success by aligning your clinical and business sides.

Mark also explores the power of delegating management responsibilities to nurture continuous learning and growth. Understand why maintaining a directional alignment with your long-term vision is essential, regardless of the inevitable ups and downs. Mark distinguishes between micromanagement and upholding standards of excellence, providing strategies for sustainable growth and success.

If you're grappling with leadership challenges or searching for ways to maximize your team's potential, this episode offers practical advice to help you lead effectively and live the healthy life you deserve.

• Balancing micromanagement with high standards of excellence in healthcare practices
• The importance of maintaining core values, culture, and long-term goals
• Empowering team members to make mistakes and learn
• Some strategies for delegating management responsibilities for sustainable growth
• Differentiating between harmful micromanagement and the pursuit of excellence
• Aligning clinical and business aspects of the practice
• Creating a practice environment that supports continuous learning and growth

• www.markhendersonleary.com

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if you could transform your frustration as a healthcare practitioner into a thriving multi-location practice?

On this episode of Practice Freedom, Mark sits down with Jessica Jones, a healthcare entrepreneur who scaled her practice from a single location to an impressive 22 sites. Jessica shares her path from burnout and underpayment to building a successful practice, offering thoughts on overcoming common industry pitfalls through passion, strategic planning, and practical business acumen.

Are you curious about the cash-based model in healthcare? We dig into scaling a practice through high-value, cash-pay services that patients are willing to invest in. Jessica and Mark break down the decision-making process required for hiring additional staff and expanding service offerings while maintaining that personal touch in patient care. You’ll hear strategies to help you navigate transitioning from a solo practitioner to leading a burgeoning healthcare enterprise.

We also tackle the elements of effective delegation, managing growth, and leveraging social media without feeling overwhelmed. We discuss building strong patient relationships and ensuring high standards of service. Jessica emphasizes feedback in cultivating a high-impact organization and shares her experiences balancing personal fulfillment with business growth.

Whether you're just starting or want to expand, this episode is your guide to achieving success in the healthcare industry.

• Jessica Jones’ journey from one location to 22
• The strategic planning required for growth
• Transitioning to services that patients are willing to pay for out-of-pocket
• Balancing growth with personalized patient care
• The importance of delegation, understanding the essential roles in a healthcare practice, and managing growth effectively
• Navigating the pressures of social media presence
• Avoiding costly mistakes with high-pressure equipment sales
• Strategies for fostering strong connections with patients to drive business growth and maintain high service standards
• Aligning personal fulfillment with business goals
• Understanding the different roles within medical entrepreneurship
• The importance of feedback in creating a successful healthcare organization
• How to use feedback for continuous improvement

• Build Your Cash Based Medical Practice website: www.buildyourcashmedicalpractice.com
• Email Jessica: [email protected]
• Connect with Jessica on LinkedIn: www.linkedin.com/in/jessicajonesbuildyourcashpractice

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.