There are many programs from the government that target small businesses and tech startups. However, not many pursue them due to the often convoluted and confusing processes. Bridging this gap is Russell Long. He is the founder of Long Capture, a company that assists companies and startups in making the transition to pursue federal funding by leveraging opportunities provided by the Department of Defense (DoD). Russ joins us in this episode to reveal the secrets of entering the DoD market with federal funding, helping businesses diversify their revenue streams. He highlights the complexities of government contracting and offers solutions to address the challenges and barriers within the process—from unnecessary certifications to biased requests for proposals. Plus, find out why Long Capture advocates for a more free-market approach and how they help businesses navigate the system. Don’t miss out on this growth path. Tune in to learn more about leveraging funding opportunities and contracts offered by the DoD.

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#Unstoppable. This is how Victoria Pelletier describes herself. How exactly does one become unstoppable? To Victoria, it’s all about personal brand. She may be working for Accenture, but she is not Accenture. She is Victoria Pelletier, and she is going to take that brand wherever she goes. We can’t all be like Victoria, but we can get pretty darn close! Learn how as she joins this episode of Preventing Brandslaughter to share her perspective on personal branding. This conversation is going to impart a lot of value, whether you’re an entrepreneur or working in corporate. Make sure to tune in and get ready to level up your personal brand and your professional career!

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Your customer is the cog of your business that keeps the sales coming. So keeping your customers’ satisfaction should be put first. How will you keep your customers getting the service they need? Marc Bernstein, the CEO of Balto, takes on the real-time AI contact center to build better lives for your customers and your business in this modern age. The more frictionless experience you provide to your customer helps prevent the brand slaughter. This conversation provides insights into providing support to your agents to help improve customer support and grow your business. So don’t miss this episode with Marc Bernstein today!

You can follow Marc Bernstein on Twitter: @marcjbernstein

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You can build your brand to unbelievable heights, but have you protected it? You may wake up one day from the highest highs to the lowest lows just because someone posted one bad review. This episode’s guest is a serial entrepreneur who has been helping brands protect themselves. We have Dave Fulk, the Owner and CEO of Reputation Rhino, on the show to share with us how to not only create an awesome brand but a fulking great one—growth and reputation intact. Dave shares how they do it, spilling their secret sauce to keeping brands safe in this digital society. He then dives deep into online reputation management and mitigating negative traffic. He breaks down some of the mistakes many brands make and how to overcome them. In this digital age, either you are controlling the narrative or Google is. Learn how to proactively protect your brand by tuning in to this great conversation.

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Companies have been at a standstill lately due to the talent crisis. It has become harder to not only find employees but retain the ones we already have. This is threatening both our growth and revenue. In this episode, we dive deep into one of the factors that are causing this particular challenge: the generational divide. Joining us is Dr. Kent Wessinger, a People Scientist focused on finding sustainable solutions to cross-generational growth and the Principal Partner at Retention Partners. He brings his expertise to tackle the growing division between generations, especially the relationship between millennials and traditional organizational structures and strategies. He then shares how he is bringing clarity to the workforce crisis, explaining the significance of processes, accountability, and structures of success. Learn from Dr. Wessinger the key insights to keep your employees engaged. Overcome the talent crisis with a doctor’s retention prescription from this conversation.

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Going on an international travel is indeed a thrilling experience. But the planning you must go through before you can even get to your flight is extremely stressful. The long and tedious preparation usually takes the fun away from such trips, discouraging many people from ever going on one. Shane Mahoney joins Eric Sims and Jon Juliano to share how his company Lugos Travel helps professionals and families make international travel planning a breeze. He explains how their services can turn a simple out-of-the-country getaway into a memorable experience full of surprises. Shane also discusses their new Entrepreneur Travel Club that brings people together on a vacation to create a strong rapport and deep connection, as well as their Travel2GiveBack program that gives travelers a chance to go on a trip while giving back to the community.

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You’d be hard-pressed to find any situation where the Golden Rule doesn’t apply. Whether it’s in life in general or something as specific as building a brand, you have to treat others the way you want to be treated. This is the message that Stephanie Markese brings into this conversation with Eric Sims and Jon Juliano. Stephanie is from NextPath Career Partners, one of the leading staffing firms in the United States. She has a very interesting take on the industry and all things that are brand-specific. In this episode, you will hear about her unique perspectives on business, client relations, and brand protection. She also shares the times when she helped brands prevent brand-slaughter through her services. Plus, stick to the end as Eric and Jon discuss some of the things that companies need to consider in terms of brand protection and business growth. Tune in for all of these and more!

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We are thrilled to bring you this exciting episode of Preventing Brandslaughter where we have special guest Kris Dehnert, Founder & CEO of Dugout Mugs and Bigg Golf. Kris has an extensive successful background of building dynamic brands with cult-like followings. Listen in as he shares his authentic stories and secrets about how he creates, builds, scales, and sustains such amazing customer-centric brands. As an added bonus, Kris was kind enough to open up and share his personal formula to Bigg success and happiness as a business owner and trendsetter.

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In this inaugural episode of Preventing Brandslaughter, Jon & Eric talk with Mike McGuire of NobelBiz about the ins and outs, ups and downs of navigating the BPO industry with integrity. The world has changed, and contact center businesses need to adapt to new ways of communicating with customers to remain relevant and profitable. Tune in as Mike shares the secret ingredients to NobelBiz's approach to Preventing Brandslaughter with their own customers.

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