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00:01:46 Principle 1: Listen To Understand, Not To Respond

00:03:20 Principle 2: Listen To Everything

00:04:01 Principle 3: Don’t Conflate Your Experience With Theirs

00:05:37 Principle 4: Empathic Listening Takes Effort

00:07:02 The Four Types of Empathic Responses

00:07:42 Type 1: Acknowledging Their Courage

00:08:53 Type 2: Clarifying The Message

00:09:57 Type 3: Conveying That You Care

00:11:23 Type 4: Checking In

We live in a noisy, distracted world where everyone is trying to make themselves heard.

Empathic listening is sadly underdeveloped. This is the kind of listening that puts total, genuine attention on the other person and the message they are trying to convey. If we’re honest, many of us try to merely give the impression of paying attention to someone, or play the role of a good listener without really being one. Can you think of the last time you sat in someone’s presence and gave them your full attention?

It takes effort not to constantly think of what you’ll say next, not to interrupt, not to rush in with your own opinions, experiences, arguments, perceptions . . . Not only does it take effort, but it comes with a certain degree of risk. It may seem counterintuitive, but authentic listening opens up a space of vulnerability—for the listener, too!

#Clarifying #Communication #Conveying #Correcting #Empathic #StudsTerkel #Terkel #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ThePowerofE.Q. #PrinciplesOfEmpathicListeningAndResponding

#Clarifying #Communication #Conveying #Correcting #Empathic #StudsTerkel #Terkel #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ThePowerofE.Q. #PrinciplesOfEmpathicListeningAndResponding #