From a love of Tom Clancy novels to military intelligence to “the ivory tower” of industry analysts, Rick Holland’s road to Digital Shadow’s CISO taught him many lessons along the way. Rick shares his advice for building an intel team, including: avoid homogenous groups; take time to strategize — and follow — processes for OSINT collection on the surface, deep and dark (or derp) web; and remember the importance of human relationships even in the tech-heavy world of threat intelligence.