Problem Solved! For Co-ops and Condos

Your building's insurance renewal just became a high-stakes game, and many boards don't even know they're playing. In this episode, risk control specialist Brice Reynolds of Mackoul Risk Solutions reveals how insurance companies are now aggressively using "loss recs" to cancel policies within 30 days, leaving buildings scrambling for coverage. You'll discover what these are, why simple sidewalk cracks and damaged curbs have become threats to your building's insurability and why old strategies for getting insurance no longer work. Reynolds shares real case studies, including how one Manhattan co-op nearly lost coverage due to administrative delays, and explains the specific timeline pressures boards face. This isn't theoretical — it's happening to buildings across New York City right now, and your board needs to know what to do to protect your community's future. Habitat's Carol Ott conducts the interview. 

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Asking a doorman to watch packages and the front door simultaneously has become unsustainable in today’s package-happy world, but that’s the reality in many buildings. Marilyn Sygrove, president of Sygrove Associates, recounts how one Upper East Side co-op tackled a dysfunctional lobby that was set up so the doorman had to do both — a security nightmare that frustrated everyone. In this episode, Sygrove shares her three-step approach to solving design challenges such as this one, breaks down the financial reality of a lobby renovation, and provides strategies for financial planning, including assessments and payment schedules. Habitat’s Carol Ott conducts the interview. 

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Imagine cutting your building's energy costs by 25%, while keeping residents comfortable and complying with Local Law 97. One Queens co-op did just that, saving $24,000 using smart heating sensors.

Izzy Friedman, director of technical services, and Daniel Berg, account manager at Entech, reveal how indoor temperature sensors can transform your building's heating system from a money-draining guessing game into a precision operation. Learn how these systems catch expensive problems before they become disasters, like the building that was hemorrhaging 1,100 gallons of water daily due to an underground leak that sensors detected within a week.

Beyond the immediate savings, Friedman and Berg explain how predictive maintenance can extend your boiler's life and eliminate those dreaded emergency repairs. No matter what kind of system you're running, this smart building technology can pay for itself in under a year while giving you the data to make informed decisions about your property's future. Habitat's Emily Myers conducts the interview. 

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

With the 2030 carbon emissions deadline approaching fast and major retrofits looming by 2035, New York City board members need to listen up. Mark Balsam, president of ReDocs, an energy and compliance consultancy, reveals why so many buildings are still scrambling despite years of advance notice — and more importantly, what smart boards are doing about it. Learn how analyzing your building's square footage differently could slash your carbon targets, why paying penalties might hurt your financing and insurance options, and which compliance strategies actually deliver ROI. Habitat's Carol Ott conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

When a century-old building's terracotta cornice started cracking, the board faced what seemed like a straightforward fix: replace the damaged sections with new terracotta. But a closer examination of the numbers told a different story, says Michael Wolfe, president of Wolfe Realty Services, who consulted with the board. The cornice work cost $750,000, and the total project totalled $1.2 million when scaffolding and mobilization was factored in. By thinking ahead, this building avoided spending another $300,000-$400,000 on future mobilization costs when those terracotta patches would inevitably fail again. In this episode, Wolfe shares why it might pay to spend more upfront — sometimes the "obvious" solution isn't the smartest one — especially when you're planning for the long haul. Habitat’s Carol Ott conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Board members struggling with constant water damage need to hear this: Jerry Kestenbaum, CEO of the technology and service provider Aware Buildings, explains how one 220-unit luxury co-op in Sutton Place transformed from having staff literally walk hallways listening for leak alarms to deploying a sophisticated wireless sensor network that catches problems in real time.

Learn how this building invested $85,000 upfront to eliminate the chaos of battery-operated sensors that died at the worst moments, and discover the surprising connectivity solutions that work when cellular signals fail and running new cables isn't an option. Beyond immediate leak detection, Kestenbaum explains the critical insurance implications that could save your building from being dropped by carriers entirely. With water damage claims forcing insurers to abandon "leaky buildings," this technology isn't just about convenience anymore — it's about maintaining insurability and competitive rates in an increasingly difficult market. Habitat's Emily Myers conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Tired of sky-high heating bills and residents complaining about wildly uneven temperatures? In this interview, Kelly-Ann Corrigan, CEO at the technology and service provider Runwise, reveals exactly how a 191-unit Bronx co-op transformed their bottom line using wireless sensor technology and strategic system upgrades. You'll discover how they invested just $60-70K and now save $50-60K every year on heating costs alone, plus an additional $50K in water savings by switching from fixed-rate to metered billing.

Board will learn practical strategies for detecting hidden problems like steam distribution issues and water leaks that silently drain budgets. Corrigan covers everything from understanding master steam venting to navigating Local Law 97 compliance, plus how modern building monitoring can extend equipment lifespan and prevent costly emergency repairs. Whether you're facing budget pressures or preparing for carbon emission regulations, this episode offers a roadmap for turning building efficiency into serious savings. Habitat's Emily Myers conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Think your digital payment system is safely depositing maintenance fees directly into your building's account? Think again. This eye-opening episode reveals how a Queens co-op discovered their payments were making mysterious detours through unauthorized intermediary accounts before reaching their bank.

Carl Cesarano, managing shareholder at the auditing and accounting firm Cesarano & Khan, exposes the hidden risks lurking in popular payment platforms. You'll learn why that convenient digital system might actually be creating dangerous blind spots in your financial oversight, how these payment delays can wreck your building's cash flow planning, and what red flags to watch for when reviewing your bank statements.

Whether you're a treasurer trying to track down missing payments or a board member wondering why your budget projections keep falling short, this episode delivers the insider knowledge you need to protect your building's finances. Habitat's Emily Myers conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

Smart moves save money - just ask 160 West End Avenue. When this Manhattan co-op faced a $4 million facade repair project, their board sought a second opinion. The result? A more targeted approach that brought the cost down to under $900,000. John Galetta, principal at Superstructures Engineers and Architects tells the story to Habitat’s Paula Chin. Lesson learned: a thorough investigation before starting repairs can lead to massive savings. 

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!

A new board at a 150-unit Westchester co-op was eager to take charge and make changes only to find themselves struggling with their current management company. The board couldn’t get access to the building’s financial records, had a never-ending temporary boiler instead of a completed boiler replacement and mounting tension with their current property manager. The board reached out to Tina Larsson, founder and CEO of the Folson Group, for help. In this interview Larson, acting as a consultant to the board, explains how she helped the board figure out what it was looking for and then move forward with finding new management and negotiating contract terms. Habitat’s Paula Chin conducts the interview.

Thanks for listening. Subscribe to this podcast for more stories on how New York co-ops and condos have solved a myriad of problems. Brought to you by Habitat Magazine, the "bible" that hundreds of board directors turn to every day!