In episode 118, host Jon Wood speaks with HSPA’s Director of Education Natalie Lind about bullying in Sterile Processing (SP). Lind discusses how the prevalence of bullying in Sterile Processing departments not only breaks down morale but also has direct and negative effects on the quality of patient care. The conversation explores the potential causes of bullying as well as how to recognize that bullying is present in your area and steps to take to resolve it.

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