Episode 29 finds our host Jon Wood taking a look back at 2020: the highs and the lows, challenges and change in our podcasts, and our lives. He provides quick critiques of each of the Process This episodes that were broadcasted this past year – and their relevance and connection to what was happening in the world at that time.

In our "What's on My Mind" segment, Jon discusses the IAHCSMM Insights e-newsletter article regarding work-life balance and why taking that earned vacation time is so important. "Mailbox Mania" includes a review of the latest issue of Healthcare Purchasing News, including an article on endoscope care in a pandemic world.

This podcast episode has reached its 2 year mark and no longer available to receive CE credit.