In Episode 43, featured guest Monique Jelks shares her insights about communications in Sterile Processing (SP)and how to maintain focus on the most important factor, the patient. She speaks about keeping communications open between OR leadership and SP to reduce the possibility of error and maintain a streamlined inventory process ("Collect the data and then communicate.") Monique also discusses how being self-aware and speaking up can benefit SP technicians by reducing stress and improving their working environment.

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