Product For Humans | Learning AI out loud, one product at a time.

AI is already showing up in our children’s classrooms, homework, entertainment, friendships and online lives. The question is no longer whether they will use it. The question is whether families will learn how to navigate it together.

In this episode of Product for Humans, Christa Hill sits down with author, coach and facilitator Lulu Ibude for a practical and deeply human conversation about parenting in the age of AI.

They explore how parents can move from policing technology to leading their children through it, even when their kids appear to understand the tools better than they do. Lulu shares how family values, culture, trust and open communication can shape the boundaries we create around AI.

Christa and Lulu also discuss privacy, ethics, deepfakes, misinformation, screen time, difficult conversations and the importance of helping children become thoughtful creators rather than passive consumers.

You do not need to be a technology expert to begin. You need curiosity, a willingness to learn alongside your children and the confidence to lead your family according to your own values.

Join Lulu’s live session

Raising Kids in the Age of AI: Ethics, Privacy and Deepfakes
Saturday, August 8, 2026
10:00 AM to 12:00 PM MT
Presented through Africa Centre

This beginner-friendly session is designed for parents who want to protect and prepare their children for a world shaped by AI. No technology background is required.

Join the session:
https://us06web.zoom.us/j/81959370300?pwd=gXVVOuPz6BYRrKwLiXKBKFwTsUSnxi.1

Meeting ID: 819 5937 0300
Passcode: 5555

Get Lulu’s guide, Growing Up With AI
https://www.lulu.com/shop/oluomachi-ibude/growing-with-ai/paperback/product-2mdrq6j.html

Connect with Lulu
LinkedIn: https://www.linkedin.com/in/oluomachiibude

Connect with Christa
LinkedIn: https://www.linkedin.com/in/christajhill/
Tacit Edge: https://tacit-edge.com

In this episode of the Beyond Technology Podcast, Shawn Freeman sits down with Christa Hill, CEO of Tacit Edge, to talk about what happens when everyday people start building with AI instead of just talking about it. From sales teams in Alberta's industrial companies to chamber of commerce leaders, Christa is watching non-technical people build real automations every week, and she has strong opinions about what keeps everyone else on the sidelines.

Christa shares the story of a student who built a system that scrapes competitor pricing overnight and delivers a punchy voice memo to the whole sales team every morning. She breaks down the most chronic mistake she sees in startups: spending $150,000 to learn what $15,000 could have taught you. And she explains why AI adoption has to start with leadership literacy, why safety right now is a moral compass and not a policy, and why our relationship to time has to change when a 20-day quote becomes a 20-second one.

As Christa puts it: your idea brought you into the arena, but your customers grow the arena for you. And it is way more fun to be rich than it is to be right.

What You'll Learn:

- Why "the try is the skill," and the skill-before-the-skill myth keeping people out of the game

- The overbuilding trap: why fear of looking unprepared craters more capital than anything else

- How to test whether a problem is a "jugular gusher" or a paper cut before you spend a dollar

- Why non-technical people can build real AI automations after a two-week vocabulary on-ramp

- How technical language has been used to gatekeep, and why that power is slipping away

- Why leaders need to become builders before they can set AI expectations for their teams

- Why AI safety today lives in your moral compass, not in policy or frameworks

- The daily tool stack Christa runs a global education company with as one person

In This Episode:

00:00 Welcome and what Tacit Edge does

01:05 Building a lifestyle, not an empire

02:09 The sales team that wakes up to AI voice memos

05:15 The $150K mistake: overbuilding before the market speaks

07:30 "I'd rather be rich than right"

08:11 Jugular gusher or paper cut: testing problems for free

11:48 The RV office, voice tools, and leaning into your gifts

15:23 The skill before the skill is a myth

16:58 How technical language gatekeeps the business

18:40 Why a chat beats fancy UX

20:09 From 20-day quotes to 20 seconds

21:58 Breaking up with our relationship to time

24:13 Why AI adoption starts with leadership literacy

26:50 Safety is a moral compass, not a policy

28:18 Is leadership getting harder?

29:24 Christa's daily tool stack

32:37 Transformation is not a point in time

35:03 Where to find Christa

About Christa Hill:

Christa Hill is the CEO of Tacit Edge, where she drives AI literacy across Canada by authoring curriculum and creating courses for every Canadian, whether they are in elementary school, the trades, professional roles, or organizations. Her work sits at the intersection of technology, people, and process, teaching leaders and teams to become builders, not just users, so they can reduce risk, build stronger guardrails, and lean into the human gifts that technology amplifies.

Connect with Christa:

Website: https://tacit-edge.com

LinkedIn: https://www.linkedin.com/in/christajhill/

Instagram: https://www.instagram.com/christa.hill.ai/

In this episode of The Learn-It-All™ Podcast, Damon Lembi sits down with Christa Hill, Co-Founder of Tacit Edge and Learnit's Chief AI Learning Officer, to unpack why so many leaders, teams, and organizations are still using artificial intelligence at what Christa calls "brochure-level." Playing around with ChatGPT, Copilot, Claude, or Gemini might feel like progress, but real AI literacy starts when you stop treating AI like a shortcut and start using it to rethink strategy, decision-making, team workflows, and business value.

Christa explains why most people are still operating at a grade three or four level of AI literacy, why productivity wins eventually cap out, and why leaders cannot keep approving AI tools they do not understand. She also breaks down one of the biggest mistakes companies are making right now: banning AI and accidentally pushing employees into risky "shadow AI" behavior. As Christa puts it, organizations do not have AI problems. They have very human problems surrounding the technology.

Because AI may have more IQ points than us, but it does not have our judgment, empathy, lived experience, or what Christa calls "your proprietary data set."

What You'll Learn:
What "brochure-level" AI use is, and why surface-level productivity hacks are not enough
Why Christa calls ChatGPT "Captain Confidence," and the final 30% only you can add
How to avoid wasting money on AI adoption by solving one or two business problems first
Why productivity wins cap out without connection to team goals and business strategy
How meeting transcripts and AI can surface trends, risks, and new opportunities
Why banning AI tools may be one of the riskiest moves a company can make
The true human advantage: your judgment, empathy, context, and proprietary data set

In This Episode:
00:00 Episode preview and introduction
01:22 Why Copilot doesn't make you AI literate
03:03 The mistake self-taught AI users keep making
08:16 The "Captain Confidence" problem with ChatGPT
10:30 Why most people are still at a grade three AI level
14:12 Productivity wins are not an AI strategy
16:52 How one team bought back time with AI literacy
19:09 Why your team needs "game one days"
23:15 Why AI literacy makes people less afraid of being replaced
24:25 Technical debt explained for non-technical leaders
27:01 Why every meeting should become usable data
28:52 The "yes, and" exercise that kills bad brainstorming
31:45 Why people don't have their best ideas on command
33:41 How leaders can capture ideas before they disappear
38:21 AI is a mirror, so what is it exposing?
39:37 Why Christa doesn't buy the AI replacement panic
42:18 The question every leader should ask AI but probably won't
45:13 Why banning AI might be your riskiest move
54:09 The executive AI questions leaders are afraid to ask
57:18 Smash or pass: the AI tools Christa actually recommends
01:01:41 The human advantage AI can't copy
01:03:21 How to know when you need real AI education

About Christa Hill: Christa Hill is the Co-Founder of Tacit Edge and Chief AI Learning Officer at Learnit. With more than 20 years in technology, product management, and business transformation.

Connect: Christa on LinkedIn: https://www.linkedin.com/in/christajhill/
Tacit Edge: https://tacit-edge.com/
Learnit: https://www.learnit.com
Follow Learnit on LinkedIn: https://www.linkedin.com/company/learn-it/

What if the biggest bug in AI isn't in the algorithm? What if it's in us?

In this episode, I sit down with Christian Ortiz, Afro-Indigenous decolonial social scientist, technologist, and creator of Justice A.I. GPT, the first AI system built on a decolonial framework. We go deep on what decolonization actually means (explained like you're five), why AI is essentially a mirror of our inherited biases, and how tools like Justice AI are turning that mirror into a feedback loop that helps us do better.

Christian's story is wild. From growing up in LA and New Jersey, to walking out of a corporate discrimination case, to beta testing ChatGPT in 2022 and immediately spotting the bias problem, to building his own AI that doesn't just flag what's wrong but walks you through how to fix it with empathy and emotional intelligence.

We talk about what bias is actually costing organizations (hint: it's millions), why HR teams need tools like this more than ever, and why "ethical AI" and "decolonized AI" might just be the same conversation.

Plus, we play Smash or Pass with AI tools. Christian has opinions. Strong ones.

This one is heavy, hopeful, and deeply human. If your last episode was "We Built This Mess," this one is about what we do about it.

Chapters

• 00:00 Introduction to Christian Ortiz
• 16:52 Decolonization and Its Impact
• 28:00 The Role of Bias in AI
• 33:30 Ethical AI and Its Impact
• 49:35 AI Tools and Their Impact
• 54:50 Accessing and Working with AI

LINKS:

Justice AI Website: justiceaigpt.ca

Christian Ortiz on LinkedIn: https://www.linkedin.com/in/modatlasmedia/

Mod Atlas Media: https://justiceaigpt.ca/modatlasmedia

ABOUT YOUR HOST:

Christa Hill is the founder of Tacit Edge Inc. and creator of Product for Humans. She teaches product management as a leadership discipline and helps organizations adopt AI with confidence, not fear. Learn more at tacit-edge.com.

CONNECT:

Website: tacit-edge.com

Email: [email protected]

LinkedIn: linkedin.com/in/christahill

AI is changing everything, but the real crisis is trust, and leaders are not measuring the human cost.

In this 2026 episode of Product for Humans, Christa Hill goes deep with Katrina German, one of Canada’s clearest voices on ethical digital leadership.

They start with what sparked Katrina’s recent media coverage: AI-enabled harassment and the rise of synthetic sexualized imagery used to silence women online. From there, the conversation zooms out to a bigger question: how did we go from early internet guardrails to today’s “terms of service as consent” reality, and what does that mean for Canadians trying to lead through platform power, misinformation, and fragile digital infrastructure?

Then they shift to the human side. Katrina names the thing many leaders feel but cannot articulate: technostress. They talk boundaries, organizational clarity, and why leaders in 2026 have one job above all else: rebuilding trust.

They wrap with a fast, fun “Smash or Pass” round on AI self-regulation, unenforced principles, and the myth that we are “too early” to govern.

• Why AI-generated sexualized imagery is being used to silence women online, and why platforms cannot shrug it off as “user responsibility”
• The media problem: whose voices get airtime, and what it costs when expert women get clipped to one sentence
• A practical solution for journalists and experts: Informed Perspectives, a network that helps match media with expert women
• Regulation memory loss: what Canadians already regulated well (and why we stopped pushing for the same accountability in social platforms)
• Platform power vs public interest: why commercial incentives are not the same as societal stewardship
• Canada’s opportunity moment: and why “building our own” is back on the table
• The human cost of constant change: technostress, burnout signals, and what leaders are asking people to carry
• What leaders must prioritize in 2026: trust as a strategic pillar, not a brand value
• Smash or Pass lightning round: self-regulation, terms of service, “responsible AI” without enforcement, and leadership literacy

Katrina German is the Founder and CEO of Ethical Digital. Her work focuses on ethical digital leadership, trust, and helping organizations build human-centered digital strategy with real accountability.

https://www.katrinagerman.com/

https://www.ethicaldigital.ca/

https://www.linkedin.com/in/katrinagerman/

Chapters

00:00 Introduction and Context of the Conversation

07:27 The Mess We Built: Regulation and Technology

26:00 The Human Cost of Not Measuring

26:58 Navigating Emotional Responses in a Digital World

28:29 The Importance of Self-Care in Tech

30:19 Understanding Techno Stress and Burnout

32:35 Strategies for Managing Tech Overload

36:49 The Future of AI: Integration or Opt-Out?

39:13 Building Trust in the Age of Technology

44:14 The Role of Ethics in AI Development

Send us a text

In this final episode of 'Product for Humans', Christa Hill and Renee Matsalla reflect on their journey throughout the year, discussing the impact of AI on their business and personal lives. They explore the challenges and successes they've faced, the importance of community engagement, and the lessons learned from navigating the AI hype cycle. The conversation emphasizes the need for continuous learning and collective action in the face of technological advancements, while also sharing insights on various AI tools and their effectiveness. As they look ahead to 2026, they encourage listeners to embrace education and empowerment in their own journeys.

Don't miss the unforgettable AI Tool "Smash or Pass" segment! 20 tools rapid fire!

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

• Website: tacit-edge.com
• LinkedIn: linkedin.com/company/tacitedge
• Instagram: instagram.com/tacit.edge
• YouTube: youtube.com/@TacitEdge

Find Christa Hill on social:

• Instagram: instagram.com/christa.hill.ai/
• LinkedIn: linkedin.com/in/christajhill/

Send us a text

In this energizing mid-year check-in, Christa and Renée dive into the accelerating pace of AI and why 2025 is the year to stop watching from the sidelines. From Canada’s shockingly low AI adoption stats to what it really means to build AI-first businesses, they break down the urgency for leaders, teams, and individuals to level up—fast. 

💡 They cover: 

• What “AI-first” means (and why “AI-last” is a risk) 
• Why technical literacy is the new leadership currency 
• The myth of AI replacing humans—and what’s actually happening in real companies 
• Real-world use cases built for less than $5 (!) 
• How strategic people (not just technical folks) are leading the AI charge 

Whether you’re feeling overwhelmed or already in the mix, this is your moment to get in the game. 

🔥 It’s not just an AI moment. It’s a movement. 

👉 Join us online for a free Hands on "Zero to One AI" lesson you can do over your lunch break:  Sign Up Here
 

 👉 Register for our next AI Business Leader webinar:  Sign Up Here

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

• Website: tacit-edge.com
• LinkedIn: linkedin.com/company/tacitedge
• Instagram: instagram.com/tacit.edge
• YouTube: youtube.com/@TacitEdge

Find Christa Hill on social:

• Instagram: instagram.com/christa.hill.ai/
• LinkedIn: linkedin.com/in/christajhill/

Send us a text

In this episode of Product for Humans, we dive into the exhilarating—and urgent—intersection of sport, technology, and AI. Join hosts Christa Hill and Renee Matsalla as they sit down with longtime friend Dr. Taylor McKee from Brock University's Centre for Sport Capacity to explore how data, ethics, and innovation are reshaping the future of sport. 

From predictive analytics and injury prevention to safe sport and cultural reform, we unpack: 

The opportunities and risks in sport tech adoption 

Why nonprofit sport organizations are drowning in sensitive data—and what to do about it 

How a product mindset can help teams move from overwhelmed to empowered 

The untapped potential of AI to make sport safer, more inclusive, and more equitable 

How young professionals can break into sport leadership without a famous last name 

Whether you’re a sport executive, a volunteer board member, or a student trying to build a career in sport—this one’s for you. 

🧠 Data is already in the game. The question is: are we ready to use it for good? 

🔗 Resources, links, and how to connect with Dr. Taylor McKee are in the show notes. 

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

• Website: tacit-edge.com
• LinkedIn: linkedin.com/company/tacitedge
• Instagram: instagram.com/tacit.edge
• YouTube: youtube.com/@TacitEdge

Find Christa Hill on social:

• Instagram: instagram.com/christa.hill.ai/
• LinkedIn: linkedin.com/in/christajhill/

Send us a text

Tired of pretending you're doing discovery when really, you're just guessing? In this episode, we step into The Product Experiment Garage with Chantal Botana and Maurice McGinley for a real talk on what discovery actually means — and why it’s so often misunderstood.

This isn’t about running a full-blown design sprint on day one. It's about finding the next right step in your product practice — and doing it in a low-stakes environment where you can observe, experiment, and learn.

💡 You’ll hear:

• Why “Discovery Theatre” is holding your team back
• How to challenge assumptions with users, not in a vacuum
• The value of practicing product outside your daily work
• A better way to onboard your team into true discovery habits

Product is a practice. It’s a team sport. And you don’t need permission to get better at your job — just a garage, some guidance, and a willingness to try.

Want to try this for yourself? Sign up for a session here:
https://product-garage.eventbrite.com 

Want to connect with Chantal and Maurice:

https://www.linkedin.com/company/product-evangelist/    

https://www.linkedin.com/in/mpath/

https://www.linkedin.com/in/cbotana/

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

• Website: tacit-edge.com
• LinkedIn: linkedin.com/company/tacitedge
• Instagram: instagram.com/tacit.edge
• YouTube: youtube.com/@TacitEdge

Find Christa Hill on social:

• Instagram: instagram.com/christa.hill.ai/
• LinkedIn: linkedin.com/in/christajhill/

Send us a text

Frances became a household name in 2021 when she blew the whistle on Facebook for the prioritization of profits over user safety. 
 
And guess what... she is a PRODUCT MANAGER! 
 
We got to ask her about her pathway into Product Management, what it was like working at Facebook when these practices were happening, and how she got the courage to speak up for what is right. 
 
We also got to talk about the future of AI and how we can be at the forefront of it. 
 
This is a MUST WATCH for anyone who is interested in the future of technology and how it can be created ethically. 

Want a discount on AI Product Management Education? Join our Info Session! https://courses.tacitedge.ca/ai-product-management-apply-now-page 

Hosted by: Renee Matsalla & Christa Hill

Tacit Edge:

• Website: tacit-edge.com
• LinkedIn: linkedin.com/company/tacitedge
• Instagram: instagram.com/tacit.edge
• YouTube: youtube.com/@TacitEdge

Find Christa Hill on social:

• Instagram: instagram.com/christa.hill.ai/
• LinkedIn: linkedin.com/in/christajhill/