Finding PMF requires correctly identifying user pain points and solving them with a product. We鈥檙e hosting Tali Gueta, VP Product at Acumen.io, to help us break this down.
Intro on Tali (00:40)
Why is collecting user input so important? (03:10)
What type of startup should be doing collecting user feedback? (05:07)
Define the hypothesis & user interviews (06:46)
Common methods of collecting user feedback (08:11)
When to segment your users even more? (10:15)
Incentives for users to agree to interview (12:29)
How to store interview data properly? (16:18)
How to get niche audiences to agree to interview? (23:29)
Building communities for feedback (25:17)
Automating the process of feedback (28:15)
Notion - for managing user feedback - notion.com
DoveTail - documenting user feedback - dovetailapp.com
ZenDesk - customer service - zendesk.com
Intercom - user chats and support - intercom.com
Zoom - video chat - zoom.com