Professional Carpet Cleaners and Restorers

This fortnight we tried a last-minute open mic Podcast recording.

Thanks to both Brooke and Scott for jumping in and adding greatly to the recording.

The discussion consists of the use of YouTube for business marketing, how to set up and what others perceive to be valuable content.

Thanks to everyone who tunes in and hope this episode provides some inspiration.

Phill McGurk

Welcome, Jason Turnbull of 911 Restoration out of North Carolina.

Jason has come to the industry in the past 4 years and found a home, a passion, and a career worth doing.

The enthusiasm extruded from Jason the first time a spoke with him. I had to have a chat with him and share his experience.

It was great to catch up with Jas and I hope you all enjoy the chat.

Phill McGurk

Professional Carpet Cleaners and Restorers Podcast

We are looking for Business, People to come onto the Podcast.

The Podcast takes a look at the cleaning and restoration industry and discusses the importance of these services.

CARSI (Cleaning and Restoration Science Institute) has created a variety of learning platforms, business documentation, and helpful assistance training programs for your staff members.

www.carsi.com.au

[email protected]

The Business Power Hour.

As business owners, we are often expected to understand all business operations, government obligations, and knowledge of the industry chosen. This week we catch up with Mario Conde, a close friend of mine who assisted my business when I first started.  Mario has operated in small companies to global blue-chip companies in the capacity of business operations, management, and sales. The understanding of sales can be attributed directly back to knowledge; knowledge of the service or product and the knowledge to understand the pain points and reason for your service.

Mario helps explain how to gain and retain the trust of customers. The acquisition of new clients creating a sustainable business through profit. Managing your money, re-investment, growth, and looking at new markets and the importance of education. The silent achiever in business is training through education. Something that gets looked over but is the most important slow-burning business money maker. “Training is not a quick money maker like buying a new piece of machinery, at least with a new piece of equipment you can put in on a job right away and you can see the money. With investment into education, it takes longer to see the increase of business income” Mario explained.

What is the cost of going 5 mins out of your way?

Thank you, Mario, for your time and the great conversation. This Podcast is of general conversation and direction. The saying “I’m a great believer in luck, and I find the harder I work, the more I have of it” runs true to this day.

We speak with Dr Claire Bird, former Chair for the Indoor Air Quality Association of Australia (IAQAA) and current Managing Director/Hygienist @ Litmas in Brisbane.

Through Litmas, Dr Bird focus is on Building Fitness through Knowledge from several decades of study and working in Science in the Academic and Commercial environments. (Simply means, Claire has worked both in the field and the laboratory) given Claire, a great advantage helping her understands not only the scientific language but the remediation language and building science relevant for successful practices. Claire is also a part of the International Well Building Institute.

Dr Brad Prezant of Prezant Environmental, a current educator consultant specialising in ventilation and the physics of air movement along with being involved in many papers for the AIHA (American Industrial Hygiene Association) among others is based in Melbourne. Brad has a Master of Science in Public Health, is a Certified Industrial Hygienist and Certified Occupational Hygienist and a Certified Air Quality Professional among his distinctive professional education. Brad was the chief editor of the Recognition Valuation of Control Indoor Mould (The Green Book) in 2007.

Discussion topic

· Welcome to the Podcast, an introduction, and the pathway to get to this point in time.

· The building envelop.

· Introduction of Litmas and the difference of the laboratory.

· Introduction of Prezant Environmental and the difference brought to the industry.

· Networking with others and professionals.

· Contamination through infiltration.

· Air quality, testing, remediation.

· Residual asbestos.

· The question: Can you identify if the mould is from this event?

· Ventilation, cleaning, COVID cleaning and testing.

This week we catch up with the

Industry Advisor: Claire Bird

Business: Litmas

Web:  www.litmas.com.au

Email:  [email protected]

Ph:  (07) 5641-2232

Industry Advisor: Brad Prezant

Business: Prezant Environmental

Web: https://prezenv.com/

Email: [email protected]

Ph: 0422 851 607

50 years and still going strong. Shorty started cleaning in 1971 and shortly after introducing his wife to be Delia. The couple started in Perth, moved to Sydney, then Weipa, and has now settled in Cairns providing Cairns with a great deal of experience and knowledge in the cleaning, and specialised fields of carpet and upholstery cleaning, leather cleaning, and spot dying.

Shorty and Delia have just only started to slow down reaching their 50-year anniversary in the cleaning industry this year. Shorty, just turning 76 is looking to revamp their business and just specialise in specialty work. Not saying this will be the case with the number of loyal clients he has.

I had known shorty when I first entered the cleaning and restoration industry back in 1997 as the “Guru” of encapsulation. A new method of cleaning and for the sceptics, not a professional cleaning method. This has now shown to be one of the goes to methods of carpet and upholstery cleaning in 2021.

Welcome Shorty to the Podcast

Introduction

Today we talk to Owen Boak, the Council Chair Person at RIA. We are going to discuss the launch of their new website, what’s happening in the industry, and current events including the Australasian Restoration Conference and Trade Show coming up in September.

Discussion topic

· Who are you, what do you do

· What does the new website launch mean for Australasian RIA members?

· What is happening in the industry at the moment?

· What events are happening in the industry?

· RIA have the Australasian Restoration Conference and Trade Show coming up in September, early bird tickets are available for sale now. What can members expect at this years event?

Show notes:

This week we catch up with the

Industry Advisor: Owen Boak

Business: Council Chair Person for RIA Australasia

Web:  https://www.restorationindustry.org.au/

Introduction

Thinking back, have you ever had a project go pair shape? Some-one question your credibility, or just needed an independent observer to go through your ideas? Sage-Global is the brainchild of Jeremy Stamkos and Josh Whitkin with a list of our industry experts as panel members.

Discussion topic

· A look at Jeremy Stamkos and the pathway formed to become the Restoration Consultant he is today.

· New age training for restorers, team leaders, managers, and business owners developed for mould inspections, consulting, and advising.

· Jeremy talks about “Restoration Industry Consultants”?

· We discuss how Jeremy and his wife Stacey can travel the world with their passion for cigars and have become leading consultants specialising in cigar storage, cigar rooms, and humidors.

· Understanding the moisture meter and the importance of calibrating.

· What is Jeremy’s 2021 goal, and will there be training again?

· Sage Global provides real-time, remote video inspections to quickly assess and determine appropriate actions. Reduce your risk, lower your costs, increase your use of precious resources, and add early accountability to create a win-win-win for you - the contractor, property owners, and insurance carriers.

Show notes:

This week we catch up with the

Industry Advisor: Jeremy Stamkos

Business: Restoration Industry Consultants, Sage Global

Web:  https://callricfirst.com/

Email:  [email protected]

Web: www.sageglobal.io

Ph:  1800 934 106

US Office: 888 402 6109

Ph:  1300 376 666

Outside Australia: +61 418 510 473

Find us on Spotify - copy show link https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 26th February @ 5 pm AEST (Qld) 6pm (NSW, VIC)

Roger Duff from Canobolas Carpet Care in Orange.

22 years of experience in the carpet cleaning and water restoration industry. 

A passion for the work he provides to his customers.

This week we catch up with the proud owner of Dorks Delivered, Josh Lewis.

I.T. 2021 solutions are not about focusing on the past and present, it is about focusing on the present and future.

I.T is one of the largest portions and potential growth opportunities in our industry.

The expense of I.T. How to get the best value from your I.T. provider.

How do I find a VCTO? (Virtual chief technology officer)

Why should a mechanic have android phone over an IOS phone? Is this relevant for the cleaning industry?

Looking at your phone systems, internet provider, web site, email setup, etc.

Do you want to save $1000/ month when you can manage this for only 2 hours of your time a week?

Josh has written a document for anyone listening how you manage all for your social media accounts.

Check out Josh @ Dorks Delivered

Business: Dorks Delivered

Web:  www.dorks.com.au

Email:  [email protected]

Ph:  1300 85 3675

For the links for more information:

https://l.dorks.com.au/itunes

https://l.dorks.com.au/youtube

Find us on Spotify - copy show link https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 12th February @ 5 pm AEST (Qld) 6pm (NSW, VIC)

Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #TechSolutions