Professional Carpet Cleaners and Restorers

Season 02 Episode 02 Managing Workplace Compliance

Our Amazing Guest:

Peter Kinnaird from CSA (Commercial Safety Assurance)

PO Box 6241 , Silverwater NSW 1811

NSW (Sydney, North Coast, Central Coast, Hunter Valley, Newcastle, Mid North Coast, South Coast, Wollongong), Victoria (Melbourne, Geelong, Country Victoria, Bendigo, Ballarat), Qld (Brisbane, Gold Coast, Sunshine Coast, North Qld), Western Australia (Perth), South Australia (Adelaide), Northern Territory (Darwin), Tasmania (Hobart), NZ (Auckland).

https://commercialassurance.com.au

This week we discuss the importance of Commercial Risk, Risk Awareness, Risk Training, Audits and Inspections, Safety Management Systems, Worker inductions, Recordkeeping and more.

We start by asking “Why we need to be a complaint?”

“If it’s so necessary to be compliant, why can we start a business with no checks?”

“Why is it so expensive to become compliant, and when will we need to be a complaint?”

Find out more on this week’s episode.

We know we need to be compliant, why are we not?

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Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #commercialcleaning #residentialcleaning #cleaning

Our Amazing Guests:

Grant Hickey from Advanced Specialized Equipment – ITI Training

UNIT 3/8 SOUTH ST RYDALMERE NSW 2116

[email protected]

UNIT 1 / 6 GOODMAN PL, MURARRIE QLD 4172

(07) 3161 0833

[email protected]

[email protected]

Ivi Sims CMP,CR,WLS from BULCS Holding Distributors & ARTA Training – DER (Disaster Equipment Rental)

1300 654 684

23 Corporate Boulevard Bayswater Vic 3153

This week we discuss the meters used in Restoration.

Moisture meters, thermal cameras, air pumps, swabs, ATP are just a few.

Are we using the meters correctly, and are we quantifying the results correctly?

We find out about the equipment, correct uses, equipment properties and the use of creating protocols with equipment.

What is new in the market, what is coming and how is technology making the industry better?

Discussion Questions:

Types of meters

Quantitative vs. Qualitative

Maintenance and how it can affect your readings

Combining different types of equipment

What is ATP and how does it work

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This week we discuss the transformation of their business in a North Qld township. How they were able to not only establish their carpet cleaning business in an area dominated by well-established and high-profile cleaning companies but become the dominant carpet cleaning company in less than 5 years.

Is this still possible today?

Can these type of advertising strategies be implemented the same way they were over 20+ years ago?

The answer is YES!

Not only can they be implemented, but it will be cheaper, easier, and 10 X more efficient.

We are speaking with Gary Bethel.

We discuss where the industry has come from and where we feel it is going today.

This is our last episode of the year, we would like to thank all our past guests, and our listeners and wish everyone a Merry Christmas and a Happy New Year.

We will be back January 29th with Season 02 of the Podcast.

Today, it has never been more inviting to start a cleaning company with the current scare of cleanliness, how hard could it be?

How would one begin to market? Stand out from everyone else, become a trusted name, and deliver a high standard and still make money...

Questions raised in the discussion with Kristy and Matt who have successfully built and developed strategies to break through the barriers from becoming an owner-operator team to having strong administration and cleaning crews providing success in Brisbane’s nationally dominated residential cleaning market.

www.guardiancarpet.com

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Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast #commercialcleaning #residentialcleaning #cleaning

Professional Carpet Cleaners and Restorers Podcast

This week we catch up with Penny Tralau from Mould Rescue.

The importance of Pre Qualifying the follow:

Your clients, the end product, expectations

The property, age, building materials, occupants, and external factors

Training and education, continual learning, development and networking

The claim and remediation considerations, moisture detection, communication

Penny also drops 2 massive nuggets to set yourself apart from your competitors.

Should I?, Can I?, Will I? consider adding mould cleaning/remediation to my current business?

Penny Tralau

Mould Rescue

Web: www.mouldrescue.com.au

Email: [email protected]

Ph: 0448 565 698

Find us on Spotify - copy show link  https://open.spotify.com/show/4FVBn8Cfyx2jOx0m4MksuG Latest Podcast will be available this Friday 6th November @ 5 pm AEST (Brisbane) 4pm (Nsw, Vic)

Questions asked to our panel member Jason.

Does your public liability insurance cover you?

Jason’s works for the insurance companies, tasked with managing Public Liability Insurance Claims.

· What people think they are covered for.

· What is the first thing looked by the claims adjuster when making a claim?

· Is asbestos generally included in my Public Liability policy?

· Who is legally liable to pay?

· Does a purchase order obligate you to dry structure when only given a content purchase order?

· Negligent vs Contractual law

Thanks, Paul, for dropping in, and on your first Podcast appearance.

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Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast

This fortnights Podcast shine a light on Administration:

Season 01 Episode 14

Administrative roles – There is nothing to it!

Famous last words from someone who has never had to perform it.

Administrative skills fundamentally are one of, if not the most underutilized skills in most businesses.

The development of this role will save your business hundreds, thousands, and even hundreds of thousands of dollars.

Every day our companies are fighting a different battle, trying to survive, beat the competition, and achieve goals efficiently. However, the challenge becomes that much easier when you have people around you that share the load within the workplace.

When brilliant minds, with big ambitions, work towards a common goal, amazing things happen. Employees can complement each other’s strengths and weaknesses and eventually become unstoppable. This is why collaboration and teamwork play a crucial role in the success of any business.

Our Panel Expert is – Lydia Jacobson of Disaster Recovery Qld 1300 309 361

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Tags: #Professionalcleaners #businessowners #Professionalcarpetcleanersandrestorerspodcast #education #podcast

This week's Podcast (Friday 25/Sept/2020)

What's best - Sole Trader, Company, Trust?

# Pros and Con's for each..

# Do you know about TPAR? If you contract trades, you should!!

# Have you set your business up to sell?

We only scratch the surface on these questions, if you don't know the answers, you will most likely be losing money. $,$$$,$$$

Our Panel Expert is - Duncan Perkins from Tax TIme Accountants

Duncans details: [email protected]

[email protected]

Ph: 07 3803 0537

Don't hesitate to call

Season 01 Episode 12 WHS special episode

Welcome Podcast listeners.

Today's episode asks the questions:

WHS (Work Place Health & Safety)

You don't miss this episode!

What and who is the PCBU, and their responsibilities?

Workplace's of today

Risk avert statements

What are the risks? & Where the risk lies?

If your a business owner, a staff member, or even the PCBU, this Podcast is for you!

We speak with "Phil" a current Educator and Consultant to start to uncover the mind-field of "WHS".

Don't miss this week's Podcast

Friday 11 of September 2020 @ 5 pm AEST on Spotify, Anchor, and other platforms.

Season 01 Episode 11

Meth testing and Decontamination

Welcome Rick Molloy from MTK Group

Begin with letting people know about yourself and how it is that you came to become involved in the industry.

What have been some of the steps you have taken to become one of Australia’s leading companies in Meth Test Kits and Training?

What is the different type of testing methods and what are their strengths and weaknesses?

What have you developed to separate yourself from the other meth testing companies on the market, and what can see you as the main benefits?

What are the signs you teach for people entering a property to look out for, as far as contaminated sites?

Who is the training for?

Can anyone just buy a test kit and perform property testing?

Why is training important?

What do the results mean?

Are their standards in Australia, and do they differ from State to State?

Is their legislation around the testing and decontamination of meth affected properties?

What could be some of the limitations faced by a remediation contractor when decontaminating a positive tested property?

Currently, what requirements are mandatory for a contractor to bid on a remediation project?

Are their differences for commercial and residential properties?

Are their differences between a confirmed cook property to a smoking property?

What about vehicles, are they subject to the same regulations and parameters around decontamination?

As part of your research and development, your working with the University of Qld, what research are you currently working on?

How will this research benefit trained operators and is this likely to make a change to any current legislation?

Who is your ideal contractor? What knowledge would they have or need to grasp if either becoming a tester or remediator?

What type of training programs are currently offered by MTK Group?

Once they have this training, what would be their next steps to gaining actual first hand skills on a contaminated or suspected contaminated site?

Realistically, can anyone become a tester?

Become a remediation technician?

And what would some of the costs and outgoing you will need to consider? Including additional insurances

Looking at your products for sale, lets look at your testing equipment.

1. Field Testing – Different types and the advantages and dis-advantages

2. pH and VOC’s testing – Why is this important

3. Laboratory testing and how to read the report

4. Decontamination equipment

5. Decontamination chemicals

There are many decontaminating chemicals now on the market, can you provide understanding around the reason why you have gone the way of your chemical and some of the benefits your finding with the results you have after the completion of your remediated properties.

After remediation, what are the steps required for clearance?

Issues arising in the industry when there is a second opinion by a competitor trying to discredit your work?

What are the realistic time frames for the complete meth decontamination, including testing pre and post for a property?

What could be some of the unforeseen issues arising for the decontamination of a property? i.e. Wallpaper, exposed timber, chipboard products (cabinetry), popcorn ceilings, pre 1990’s homes (asbestos), hold to cold to hot surfaces etc.

Round up and recall on pockets of gold.

Professional Carpet Cleaners and Restorers Podcast

Season 01 Episode 11

Discussing Methamphetamine testing and decontamination

MTK Group Director Rick Molloy

W: www.mtkgroup.com.au

Ph: 1300 097 701

E: [email protected]