Professional Communication Training

Professional Communication Training

By Dan OConnorEducation
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Professional Communication Training episodes

  • How to Handle a Cry-Baby at Work
    Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn a simple six-step process that will help you effectively deal with a crier, and deliver your message with clarity, power, professionalism, and finesse.
    For more, stop by http://www.powerdiversity.com.
    6 min
  • One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers
    If you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult professional communication situations. Power phrases such as the one in today's professional communication training podcast helps you immediately increase your communication power, deal with difficult people, and communicate with confidence, power and finesse.
    For more, stop by http://www.powerdiversity.com.
    4 min
  • The 4-Step "Disengage to Stop the Rage" Process
    There's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don't Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to "disengaging" from stressful people and situations. This 4-step process is the best I have found. Remember to get the accompanying quick-reference card in our customer resources section of the library at http://www.powerdiversity.com.
    8 min
  • The One Interview Question Every Job-Seeker Must Ask Every time
    Above all else, your professional communication skills will land or lose you the job you seek. This is why the first thing you do while seeking a job is hone your interviewing skills. Access to effective professional communication training has never been easier. In today's communication training podcast, Dan gives you the one question (and the number-one question) that anyone who's looking for a job must ask in the interview. Increase your chances of landing that job by listening to this quick and powerful podcast.
    For more, visit http://www.powerdiversity.com.
    4 min
  • The 3-Step Feel, Felt, Found
    Any quality professional communication training program will teach you basic yet powerful communication tactics such as the Feel-Felt-Found. If this is the beginning of your communication education and you have not yet mastered this technique, here's your chance to become a more powerful, persuasive, savvy professional communicator.
    For more free tools, stop by http://www.powerdiversity.com.
    14 min
  • How to Develop a Knock-Out Professional Greeting
    Adding power phrases to your professional greeting is one of the easiest and most effective ways to increase your communication power. In this professional communication training episode, Dan teaches you how and why to add power phrases to your greetings.
    For more, stop by http://www.powerdiversity.com.
    28 min
  • 2 Steps for Dealing with Difficult Customers
    If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally.
    For more, go to http://www.powerdiversity.com.
    5 min
  • The 4-Step "Saying No" Process for Saying No With Tact and Professionalism
    Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact, and finesse. Take your professional communication skills to the next level with this powerful strategy.
    For more communication resources and tools, visit http://www.powerdiversity.com.
    6 min
  • How to Develop Winning Opening Lines for Difficult Conversations
    When you need to have an assertive conversation at work (you know–one of those little talks), remember that your opening line is the most important part of that professional conversation. In today’s podcast, Dan teaches you the two-steps to creating powerful, polished opening lines for nearly any difficult conversation. PS-This also works at home in your personal relationships.
    For more professional communication training, stop by http://www.powerdiversity.com.
    5 min

About Professional Communication Training

From the publisher's feed

Professional communication skills training made easy by expert communication trainer Dan O'Connor. Learn danger phrases, power phrases, communication tactics, and effective communication skills you can use immediately to polish your image, be more persuasive, deliver superior customer service, and sound like a CEO.