Professional Practices Alliance (PPA)

Professional Practices Alliance (PPA)

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Professional Practices Alliance (PPA) episodes

  • Neurodiversity in Professional Services Firm Leadership - Professional Practices Alliance Webinar

    We are pleased to share with you the recording from our recent Professional Practices Alliance (PPA) expert discussion, ‘Neurodiversity in Professional Services Firm Leadership’.

    Individuals who may be described as “neurodivergent” bring a plethora of skills and different perspectives to an organisation, offering firms a sustainable, competitive advantage that will be particularly beneficial in the current economic climate. Harnessing and embracing the cognitive divergence of a workforce will enable professional services firms to home in on an untapped pool of innovators and high performers to inform its decision making and wider strategies, and promote an inclusive workplace culture. It is important for firms to raise awareness about neurodiversity related issues, whether through the day-to-day advocacy of senior management or the delivery of firmwide training, to help managers and colleagues to better understand neurocognitive differences and the needs of their neurodivergent colleagues.

    In this webinar, you can hear session Chair, Emma Bartlett, CM Murray LLP, and speakers Daniel Aherne, Adjust Services, Caroline Ramsay, TLT LLP and Rob Millard, Cambridge Strategy Group, discuss a range of issues relating to neurodiversity for professional services firms to carefully consider, including the following:

    • the importance of harnessing cognitive diversity in leadership and the various ways in which firms can boost decision-making, creativity and innovation through neurodiversity;

    • how professional services firms can encourage a culture that is more understanding of neurodiversity, including implementing policies and procedures promoting and generating awareness about neurodiversity; encouraging senior individuals to lead from the top; and offering training to managers and colleagues to help them to better understand these issues; and
    • potential statutory protection under the Equality Act 2010 for those who may be described as “neurodivergent”; in particular, focusing on an employer’s duty to make reasonable adjustments, and offering some practical suggestions as to what might constitute a reasonable adjustment in this context.

    For more information on any of the topics covered in this recording, please email Emma Bartlett: [email protected].

    The Professional Practices Alliance is a multi-disciplinary collaboration between leading UK independent legal, accounting and law firm management specialist advisers, CM Murray LLP, Buzzacott LLP, Maurice Turnor Gardner LLP, Pep Up Consulting and Cambridge Strategy Group.

    55 min
  • Neurodiversity in Professional Services Firm Leadership

    In this webinar, you can hear session Chair, Emma Bartlett, CM Murray LLP, and speakers Daniel Aherne, Adjust Services, Caroline Ramsay, TLT LLP and Rob Millard, Cambridge Strategy Group, discuss a range of issues relating to neurodiversity for professional services firms to carefully consider, including the following:

    · the importance of harnessing cognitive diversity in leadership and the various ways in which firms can boost decision-making, creativity and innovation through neurodiversity;

    · how professional services firms can encourage a culture that is more understanding of neurodiversity, including implementing policies and procedures promoting and generating awareness about neurodiversity; encouraging senior individuals to lead from the top; and offering training to managers and colleagues to help them to better understand these issues; and

    · potential statutory protection under the Equality Act 2010 for those who may be described as “neurodivergent”; in particular, focusing on an employer’s duty to make reasonable adjustments, and offering some practical suggestions as to what might constitute a reasonable adjustment in this context.

    For more information on any of the topics covered in this recording, please email Emma Bartlett.

    The Professional Practices Alliance is a multi-disciplinary collaboration between leading UK independent legal, accounting and law firm management specialist advisers, CM Murray LLP, Buzzacott LLP, Maurice Turnor Gardner LLP, Pep Up Consulting and Cambridge Strategy Group

    1 min
  • Transitioning from Founder-Led to Perpetual Governance Models: The Most Difficult Challenge that Many Professional Service Firms ever face

    The transition that any firm must undergo if it is to survive and thrive after its founders retire affects every aspect of the organisation. It is at the same time both strategic and intensely personal. For founding partners, it involves giving up control of an organisation that in many cases defines who they are and trusting the next generation to lead and manage it into a successful future. For that next generation, it means stepping up to a whole new level of responsibilities. It almost always involves difficult discussions, including about money, power and influence. For the firm’s employees, the outcome determines no less than their future livelihoods. For clients, such transitions can significantly impact the quality of service that they receive in both the long term and while the transition is underway.


    This issue is deeply relevant in 2021; the (then) young entrepreneurs who founded a disproportionately large number of professional service firms in the early 1990s are fast approaching retirement. Many have been immensely successful, building firms that stand proudly pre-eminent in their markets. The role that those founders will play in their twilight professional years, and indeed whether or not these firms will even survive without their founders, depends on how well the transition is planned and executed.

    In this panel discussion recording, you can hear Session Chair, Rob Millard (Founder, Cambridge Strategy Group – Law Firm Management Consultant) and esteemed panellists, Fernando Peláez-Pier (Founding Partner, Hoet Peláez Castillo & Duque- a former president of the International Bar Association and the Lex Mundi network), David Shufflebotham (Founder, PEP Up Consulting – Partner Remuneration Specialist), Claire Watkins (Partner, Buzzacott LLP – Head of Professional Practices Group) and  Zulon Begum (Partner, CM Murray LLP – Partnership and M&A Law specialist),  discuss and provide expert insights on the major challenges and considerations for such transitioning firms, including:

    • The relative merits of potential exit models to balance founders’ and next generation partners’ interests, including a straight return of capital and profit share (or “naked in, naked out”); post-retirement annuities; consultancy arrangements; sale on exit based on agreed value (and typical valuation approaches and expectations); and returns based on a future capital event.
    • Developing a governance transition strategy and adequate succession planning, including understanding the firm's current position and future requirements as well as managing timing and communications.
    • Issues involved in transitioning family-owned firms, including challenges caused by not having clear, institutionalised governance, processes and opportunities for all partners, the need to have open early conversations about the exiting partners’ interests and to build consensus on the firm’s future.
    • The legal and operational issues and how to approach key provisions in the firm’s constitutional documents, including weighting of founder and next generation voter rights, profit sharing arrangements, anti-embarrassment clauses, annuity provisions, post termination restrictive covenants, admission of new partners, partner “lock-in” provisions, mandatory retirement age and change to firm name clauses (amongst others).
    • 1 hr 4 min
    • We (Still) Need to Talk about the Office

      If England’s COVID roadmap progresses as planned, stringent COVID restrictions should be lifting or lifted during summer 2021. The office and future working arrangements are dominating discussions at all levels within professional services firms.

      This peer-to-peer discussion aims to provide an understanding of market practices and trends, addressing topics affecting your people, your business and your clients.

      In this discussion, you can hear Session Chair Corinne Staves, Maurice Turnor Gardner LLP, Beth Hale, CM Murray LLP, Robert Millard, Cambridge Strategy Group, and guest speaker Oliver Richards, Orms, discuss the following:

      • What the ease of adaption to such significant working changes has proven about the resilience of the professions

      • How the past year of home working has already altered everyone’s horizons and how Firms will need to reflect this in their long-term strategy

      • What the key components of a successful workplace will be, allowing people to balance companionship and communication, without compromising privacy needs

      • The challenges of effectively supporting the new hybrid of office-based and remote working, including through investment in office technology and considered office reconfiguration

      • The legal and non-legal considerations of firms imposing changes on team members and the potential impact of same on firm culture

      • What firms need to consider in managing their partner body, including where tensions may emerge if there has been a disparity in contribution during COVID.

      46 min
    • Responding to Uncertainty: How Law Firms can Prepare for Changes to the Economy, Office Life and the Tax Landscape

      We are pleased to share with you the recording of this Professional Practices Alliance expert interactive panel discussion on what the medium-term holds for law firms emerging from the COVID-19 pandemic and how they can prepare for changes to the economy, office life, and the tax landscape.

      The panel addressed issues including:

      - The impact of the pandemic on law firms and how to emerge stronger on the other side.

      - How office workspaces can be adapted to meet the requirements of a workforce that wants greater flexibility.

      - The key points of the UK’s first 2021 Budget and the measures that will most affect law firms and their clients.

      - The employment law challenges that arise out of new ways of working.

      The panel:

      James Campbell - International Partner, Cushman & Wakefield (Guest Speaker)

      Andrew Hosking - Managing Director, Restructuring & Insolvency, Quantuma (Guest Speaker)

      Beth Hale - Partnership and Employment Law Partner, CM Murray LLP

      Alastair McQuater - Tax Partner, Buzzacott LLP

      Claire Watkins - Partner & Head of Professional Practices Group, Buzzacott LLP (Chair)

      The Professional Practices Alliance is a multi-disciplinary collaboration between leading UK independent legal, accounting and law firm management specialist advisers, CM Murray LLP, Buzzacott LLP, Maurice Turnor Gardner LLP, Pep Up Consulting and Cambridge Strategy Group.

      Join the Conversation

      We are delighted to launch the Professional Practices Alliance LinkedIn group, a collaborative networking and information sharing space for professional services firms. Join our LinkedIn group here: https://www.linkedin.com/groups/13930936/

      Follow us on Twitter: @PartnershipAlln

      54 min
    • Measuring and Driving Diversity and Inclusion in Professional Services Firms
      Over the last year the issue of workplace inequalities and under-representation of minority groups has been reignited or come to the fore on the agenda of many businesses, including professional services firms. Such firms may now be looking afresh at how to drive and measure diversity and inclusion within their partnerships and wider staff constituency.
      In this panel discussion, you can hear Chair Sarah Chilton (CM Murray LLP, Partner), Emma Bartlett (CM Murray LLP, Partner), David Shufflebotham (Founder of PEP Up Consulting), Corinne Staves (Partner & Head of Professional Practices, Maurice Turnor Gardner LLP) and excellent Guest Speakers, Mouhssin Ismail (Principal of Newham Collegiate Sixth Form) and Ray Berg (UK Managing Partner of Osborne Clarke LLP) explore some of the vital diversity and inclusion issues with which firms will need to engage, including:
      - The moral, economic and regulatory importance of partnerships driving and embedding a sustainable culture of diversity and inclusion.
      - The impact on business innovation and people strategy and how to get partnership ‘buy in’, wider engagement and accountability.
      - Broadening the firm’s approach to diversity to include social mobility, cultural diversity and neurodiversity and addressing the intersection with legally protected characteristics like age, gender and race.
      - Measuring diversity and inclusion through quantitative and qualitative data tools as “what gets valued, gets measured and what gets measured gets done”.
      - The critical need for firms to assess inclusion distinct from diversity and the approaches firms can take to tackling homogeneous replica cultures at all levels. As one speaker put it “you can get asked to the party but if no one asks you to dance, what’s the point of going to the party”, so it is necessary for firms to not only have diversity in the staff and partners, but to also cultivate supportive environments for them to flourish at all levels.
      - Key challenges to creating a more diverse and inclusive environment in professional practices.
      - Recruiting a diverse equity partnership and senior leadership, nurturing the pipeline and addressing the challenges of diversity attrition, including through collaboration with educational establishments, effective communication, role models and coaches, implementing proper systems and process and equipping staff with diversity and equality skills and training.
      - The benefits, limitations and practical tips for using equality legislation and constitutional partnership documents to address under-representation and inclusion in professional services partnerships.
      The Professional Practices Alliance is a multi-disciplinary collaboration between leading UK independent legal, accounting and law firm management specialist advisers, CM Murray LLP, Buzzacott LLP, Maurice Turnor Gardner LLP, Pep Up Consulting and Cambridge Strategy Group.
      Join the Conversation
      We are delighted to launch the Professional Practices Alliance LinkedIn group, a collaborative networking and information sharing space for professional services firms. Join our LinkedIn group here: https://www.linkedin.com/groups/13930936/
      Follow us on Twitter: @PartnershipAlln
      1 hr 2 min
    • Brexit - Impact and Opportunities for Professional Services Firms

      The EU-UK Trade and Cooperation Agreement (TCA), concluded in late December 2020, addresses a range of topics of interest to professional practices, but a glaring omission is a framework for trade in services between the EU and the UK.

      This has significant strategic implications for professional practices that are based in the UK but service the needs of clients in the EU (and vice versa), or who have offices in both the UK and EU. While much remains to be agreed, over time frames that might extend to several years or more, there is a lot that such practices need to do now.

      In this discussion, you can hear Session Chair, Robert Millard, Cambridge Strategy Group, Zulon Begum, CM Murray LLP, and guest speakers Mickaël Laurans, The Law Society of England and Wales, Ceris Gardener, Maurice Turnor Gardner LLP and Markus Hartung, Kanzlei Chevalier discuss the following:

      • What steps professional practices need to take in the short term in order to align with the new realities.

      • What impact the TCA will have on market access compared with EU single market access.

      • What the potential regulatory impacts may be in the absence of mutual recognition.

      • What services UK LLPs may provide in EU countries.

      • How firms should prepare for further changes as they unfold, including with respect to mobility and immigration issues.

      • How firms can seek out and take advantage of the opportunities that may result from Brexit.

      57 min
    • Life and Partnerships without The Billable Hour: Business Model Transformation Post-COVID-19

      We are pleased to share with you the recording of our recent Professional Practices Alliance (PPA) live panel discussion on “Life and Partnerships without The Billable Hour: Business Model Transformation Post-COVID-19".

      The increasing use of technology to deliver professional services in new and more efficient ways means the billable hour is under pressure. Our expert panel consider the potential impact on business models in the professional services sector if it became impossible or irrelevant to measure billable hours.

      In this discussion, you can hear Session Chair, Zulon Begum (CM Murray LLP),  Corinne Staves (Maurice Turnor Gardner LLP), David Shufflebotham (PEP Up Consulting), Robert Millard (Cambridge Strategy Group) and guest speaker Philip Goodstone (UK&I Head of Law at EY) discuss the following:

      · Why do business models in law firms and other professional services firms need to evolve?

      · How has the increased use of technology in the professional services sector driven changes in business models?

      · Would the way that performance and profitability is measured by firms need to change?

      · How would a firm’s governance systems need to develop?

      · Would a change in business model impact the metrics and process that a firm uses for assessing partner contribution and compensation?

      1 hr 5 min
    • We Need to Talk About The Office

      We are pleased to share with you the recording of our recent Professional Practices Alliance (PPA) live panel discussion on “We Need to Talk About the Office".


      The Government’s announcement on 22 September that office workers who can work effectively from home should do so over the winter has resulted in many professional services firms halting their plans to bring staff back to the office and instead gearing up for a further phase of remote working.

      In this discussion, you can hear Session Chair, Corinne Staves, Maurice Turnor Gardner LLP and speakers Beth Hale, CM Murray LLP, Claire Watkins, Buzzacott LLP and Robert Millard, Cambridge Strategy Group discuss the following:


      • What positive lessons can firms learn from the previous experience of long-term remote working. How can we build on these?

      • What will firms do differently this time?

      • What is the long-term future of the office? Is it too early/uncertain to be making long-term decisions?

      • To what extent can evolved working practices be used as a positive opportunity to enhance culture and support strategic aims?

      40 min
    • Partner Contribution - The Ramifications of External Investment on Traditional Partner Reward Structures

      The partnership model is proven to be effective in generating cash and reward for partners of professional practices but is the partnership model attractive for external investors and how will partner reward structures be impacted by external investment?

      In this session, our PPA experts and guest speaker discuss:

      · The benefits of the partnership model

      · How partnerships can facilitate fair reward structures

      · The different types of business models we see now

      · Identifying the right time to go down the external investment route

      · The pros and cons of employee ownership

      · Other forms of external ownership and how investors measure their rate of return

      Guest Speaker:

      John Aldred, Barclays - Industry Director of Business and Professional Services joins the PPA panel to provide the bank’s view when it comes to attracting finance from external investors.  PPA Speakers:

      Matthew Katz, Buzzacott LLP - Partner and Head of Corporate Finance David Shufflebotham, PEP Up Consulting - Partner Remuneration specialist Robert Millard, Cambridge Strategy -  Law Firm Management Consultant    Zulon Begum, CM Murray LLP -  Partnership Law & M&A specialist Chair: Claire Watkins, Buzzacott LLP - Head of Professional Practices Group

      51 min

    About Professional Practices Alliance (PPA)

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    A podcast series from the Professional Practices Alliance (PPA), a multi-disciplinary collaboration between leading independent firms, advising professional services firms on partnership and…