Identify the exact strategies Sharon and Rob discussed so you can start increasing engagement in your own projects today. Grab our Core Drives in the Wild guide for free professorgame.com/WildCD

What if the secret to solving real-world isolation or preventing misconduct wasn't more rules, but better play? Sharon Wood, a veteran gaming executive who helped launch the original Grand Theft Auto, joins us to discuss her shift from commercial hits to "Serious Games" with a scientific edge. We explore the neurological reality that the brain cannot distinguish between real and virtual experiences, making games a potent tool for building empathy and confidence. From memory care apps that reunite families to clinical trials in schools, this episode moves past the "points and badges" surface of gamification to show how progressive mastery actually changes lives.

Sharon Wood is a seasoned gaming executive with over four decades of experience spanning sports marketing, entertainment, media, and video game development. Her career began in the fast-paced world of sports and entertainment marketing before she entered the gaming industry in 1996 during PlayStation's early days, where she orchestrated groundbreaking partnerships between major brands like Pepsi and Frito-Lay and video games.

Most notably, Sharon launched the original Grand Theft Auto on a modest marketing budget. While defending the controversial title in the media, she consulted with psychologists and discovered something surprising: games could actually provide safe environments for exploring moral concepts rather than encouraging negative behaviors. This revelation changed everything. Inspired by gaming's positive potential, Sharon collaborated with a psychologist around 2012-2013 to create "Luminous," a game designed to help women and girls build self-confidence. Within months of launch, it became a top-five app in 34 countries.

This success led Sharon to found Happy People Games (HPG), a company dedicated to creating "serious games": interactive experiences that merge scientific evidence with engaging gameplay to deliver real-world benefits beyond entertainment. Unlike simple gamification with badges and points, HPG builds games that create progressive mastery experiences, harnessing the natural reward response from achievement and channeling it toward positive outcomes.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Guest Links and Info

• Websites:
  • happypeoplegames.com
  • thenewforevers.com
• Instagram: @thenewforevers

Links to episode mentions:

• Proposed guest: Christian Svensson
• Favorite game: Tekken

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD

Most companies treat user churn as a data problem, but looking at "where" someone leaves doesn't explain "why" they lost interest. We break down the "Engagement Leaks," a phenomenon where record-breaking marketing spend fails to fix a product that is effectively a sieve for users. By analyzing the high-touch onboarding of Superhuman, the "novelty hangover" of Robinhood's digital confetti, and the legendary community design of Harley-Davidson, this episode reveals how to use the Octalysis Framework to plug leaks in different stages of the user journey. A masterclass in transitioning from a product people merely start to one they actually stay with.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Links to episode mentions:

• Superhuman
• Robinhood
• Harley Owners Group (H.O.G.)
• The Octalysis Group

Lets's do stuff together!

• Core Drives in the Wild: Professor Game Guide
• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Exploring gamification for your product or org? Let's chat → professorgame.com/chat

We sit down with product leader and author Nesrine Changuel to explore the behavioral science of "Product Delight." Nesrine pulls from her extensive experience at tech giants like Google and Spotify to explain why emotional connection cannot be treated as an afterthought in product design. By distinguishing between purely functional requirements and deep emotional motivators, she reveals how features like Google Chrome's inactive tabs or Spotify's curated playlists solve core psychological needs rather than just technical problems. You can walk away with actionable frameworks for removing user friction, anticipating needs, and asking the ultimate design question: "If my product were a human, how would the experience be better?"

Nesrine is a product coach, trainer, speaker, and author the author of Product Delight Book. With a background in research and over a decade of product experience, she has built products used by millions like Google Chrome, Google Meet, Spotify, and Skype. Nesrine is known for her focus on emotional connection and user delight. Today, she helps teams create products people don't just use, but truly love.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Guest Links and Info

• Website: nesrine-changuel.com
• LinkedIn: Nnesrine Changuel
• Product Delight Book

Links to episode mentions:

• Proposed guest: Elena Verna
• Recommended book: Emotional Design by Don Norman
• Favorite game: DiXit

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Master the science of motivation and see how top experts do it right. Get the free 9-day "Core Drives in the Wild" email sequence here: professorgame.com/WildCD

We break down three massive gamification disasters from 3 huge companies to reveal exactly what happens when we ignore behavioral science. We explain how well-intentioned features like leaderboards and point systems can accidentally create toxic work environments or destroy thriving communities. By applying the Octalysis framework, we highlight the dangers of relying too heavily on Black Hat motivation and extrinsic rewards without balancing them correctly. You will learn how to design systems that drive genuine engagement rather than building expensive burnout traps.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Lets's do stuff together!

• Core Drives in the Wild: Professor Game Guide
• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Wondering if Octalysis fits your challenge? Quick intro chat → professorgame.com/chat

Most companies rely on traditional design thinking to build their products. That assumption is exactly why their retention rates flatline. In this episode, Rob Alvarez sits down with Joris Beerda, CEO of The Octalysis Group, to unpack the five-step Octalysis design process that drives engagement for Fortune 500 companies like Microsoft and Porsche. They discuss the critical difference between human-centered and human-focused design, the mechanics of building a high-functioning loyalty loop, and how to prioritize features using the "Biggest Bang for the Buck" model. If you want to move beyond simple points and badges to build experiences users genuinely care about, this conversation lays out the exact blueprint.

Joris Beerda is the Co-Founder and CEO of The Octalysis Group. As a world-leading expert in Human-Focused Design and Octalysis Gamification, Joris' global career in creating engagement spans across 20 years, 15 countries and 7 languages. He has designed Human-Focused experiences for dozens of Fortune 500s as well as medium-sized companies. Joris is also a well known Keynote Speaker on Gamification in many renowned conferences throughout Europe, Asia, and Australia.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Guest Links and Info

• LinkedIn: Joris Beerda
• The Octalysis Group
• The Octalysis Group Case Studies

Links to episode mentions:

• Proposed guest: Daniel Kahneman or Richard Thaler
• Recommended book: Why Everyone Else is a Hypocrite by Robert Kurzban
• Favorite game: Heroes of the Storm

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Don't experiment on your own revenue with broken game mechanics. Get our guide "Core Drives in the Wild" to learn how to apply real behavioral science to your product: professorgame.com/WildCD We dismantle the myth that simply adding points, badges, and leaderboards will fix a broken product. We explore why superficial rewards often lead to a 90% failure rate in corporate gamification and cause dangerous spikes followed by massive engagement crashes. By contrasting Google News's failed badge system with Wikipedia's intrinsic motivation model, we highlight the critical shift from transactional features to human-focused behavioral science. You can learn how to balance White Hat techniques like Epic Meaning with Black Hat mechanics like Scarcity to build long-term retention without burning out your user base. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia. Links and resources Google News: https://news.google.com Wikipedia: https://www.wikipedia.org Duolingo: https://www.duolingo.com The Octalysis Group: https://octalysisgroup.com Lets's do stuff together! Core Drives in the Wild: Professor Game Guide Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Have a product challenge around retention? Quick intro chat → professorgame.com/chat

Leif Sorensen reveals why most corporate learning games fail. We discuss the "magic powder" fallacy, where companies try to cram too many behavioral frameworks into a single experience. Leif breaks down his process for building AI-generated learning games at Actee and explains why focusing on the transfer of learning is the real secret to changing behavior. The episode also explores the post-COVID failure of traditional LMS platforms and how facilitators can run better sessions by focusing on player engagement instead of memorizing game content.

Leif Sørensen is the founder and owner of Actee, a global platform using games to develop soft skills and support learning and change in organizations. He works closely with companies, consultants, and learning professionals to design engaging, research-based learning game experiences. Leif is a frequent speaker and podcast host, focusing on gamification, leadership, and how games can make complex topics easier to understand and act on.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Guest Links and Info

• Website: Actee.com
• LinkedIn: Leif Sorensen
• Instagram: @acteeglobal
• Spotify: The Learning Edge - Gamification and L&D

Links to episode mentions:

• Proposed guest: Sune Gudiksen
• Recommended book: Transfer of Learning by Robert E. Haskell
• Favorite game: Derby

Lets's do stuff together!

• Let's chat about your gamification project
• Start Your Community on Skool for Free
• YouTube
• LinkedIn
• Instagram
• Facebook
• Ask a question

If you're implementing AI and want to realize that promised ROI, let's see if Octalysis fits → professorgame.com/chat

Breaking down why most AI projects fail despite being technically flawless. The problem isn't the code; it's the lack of behavioral design. By applying the Octalysis Framework, we see how to move away from "Black Hat" implementations that trigger resistance and identity threats. Instead, we shares how to design AI as an individual contributor's superpower. It is a deep dive into balancing short-term Black Hat-driven data bumps with long-term White Hat engagement to ensure your team feels like masters of their craft rather than data entry clerks for an algorithm.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Links to episode mentions:

• Let's implement AI successfully leveraging Octalysis Behavioral Design professorgame.com/chat
• How gamifying AI shapes customer motivation, engagement, and purchase behavior
• Harmonizing human-AI synergy: behavioral science in AI-integrated design
• Digital tracking, gamification, social media, and AI: How technology influences motivation
• AI-Driven Gamification Approaches: Enhancing Engagement Through Intelligent Systems
• Some of The Octalysis Group's resources:
  • Why Your Sales Leaderboard is Killing Performance (And What AI-Driven Motivation Actually Looks Like)
  • How AI Loyalty Programs are Rewriting Loyalty
  • Why Corporate Learning Platforms Fail (AI Corporate Learning)
  • AI-Powered Behavioral Design for Customer Loyalty
  • The Fintech Engagement Crisis: Why AI Without Behavioral Design Creates Apps Nobody Uses
  • AI Powered FMCG Loyalty: Escaping the Points Trap with Behavioral Design

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

I've interviewed hundreds of experts and now lead Engagement Strategy (EU) at TOG. If you want help applying this, start here: professorgame.com/chat

Can a leader truly be effective without ever presenting a single slide? Clark Aldrich returns to the show to dismantle the "expert-led" model of management and education. He introduces Socratic Cards: a physical tool designed to replace passive consumption with active, high-stakes inquiry. By shifting the responsibility of learning from the teacher to the learner, Clark explains how organizations can transition from "easily replaceable employees" to "heroic tribes" that thrive on peer mentorship and meaningful challenges.

Clark Aldrich is a past guest (episode 94 and 127) and is the award-winning creator/author/founder of Short Sims, Unschooling Rules, The Complete Guide to Simulations and Serious Games, and Gartner's eLearning coverage. Aldrich's sims and games have been covered extensively, including by The New York Times, ABC, CBS, NPR, ESPN, and CNN.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Guest Links and Info

• Website: socraticcards.com
• LinkedIn: Clark Aldrich

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Have a product challenge around retention? Quick intro chat → professorgame.com/chat

Stop feeling like you're grinding without a progress bar. In this episode, we explore the behavioral science of "leveling up" in real life to combat burnout and invisible growth. By applying the Octalysis Framework we discusse how to map your career as an evolving skill tree. Whether you are a product leader looking to build meaningful user progression or an individual seeking to reclaim your "Player 1" status, this episode provides a blueprint for turning disjointed milestones into a cohesive, high-functioning journey of mastery.

Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.

Links to episode mentions:

• The Octalysis Framework
• Yu-kai Chou's first episode on Professor Game!
• 10000 Hours of Play by Yu-kai Chou

Lets's do stuff together!

• Let's chat about your gamification project
• YouTube
• LinkedIn
• Instagram
• Facebook
• Start Your Community on Skool for Free
• Ask a question

Looking forward to reading or hearing from you,

Rob