Before retiring, Liz Patrick was Vice President of Strategic Alliances at Service Nation and was recognized with the Service Nation Servant Leader award. Liz shares how she got into the industry and how she helped to grow Service Roundtable into what it is today.

Richard Flournoy is the founder, owner, and manager of A-Total Plumbing in Georgia. Rich tells us how he got into the industry and how he grew and, ultimately, sold his successful company.

After 20 years with Service Nation, Matt Michel and David Heimer retired. They reminisce about the founding of Service Nation, revisit some funny company stories, and provide some final thoughts and advice for Residential Service Contractors. A big thank you to Liz Patrick for conducting the interview.

Jenn Shue is a General Manager, Coach, and Advisory Board Mentor. What does she think contractors should focus on?

Mike Murphy recently retired from a long successful career in our industry in both manufacturing and the trade press. Mike shares highlights from his career, and insights into our industry.

Scott Mann is a former Green Beret, retired Lieutenant Colonel, best-selling author of Operation Pineapple Express, and Service World Expo 2022 Keynote Speaker. Scott shares a harrowing tale of a rescue mission in Afghanistan, and how the lessons learned relate to business management.

Scott Mann is a former Green Beret, retired Lieutenant Colonel, best-selling author of Operation Pineapple Express, and Service World Expo 2022 Keynote Speaker. Scott shares a harrowing tale of a rescue mission in Afghanistan, and how the lessons learned relate to business management.

Allison Bruce is the Vice President of Customer Success and Business Development for Customer Lobby. She and her team help service companies win more business through direct mail. Allison gives us tips to improve direct mail marketing.

Allison Bruce is the Vice President of Customer Success and Business Development for Customer Lobby. She and her team help service companies win more business through direct mail. Allison gives us tips to improve direct mail marketing.

Allison Bruce is the Vice President of Customer Success and Business Development for Customer Lobby. She and her team help service companies win more business through direct mail. Allison gives us tips to improve direct mail marketing.